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Remote Patient Account Representative Jobs in Elgin, IL

JRG Partners

- Durables

Arlington Heights, IL · Remote

While reporting the Director of Sales, the Senior Account Representative - Durables, coordinates ... This is a Remote position with the candidate located in CST or EST time zones. We'd love to hear ...

InsuraTec

Sales Representative (Remote)

Plainfield, IL · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly.

InsuraTec

Sales Representative (Remote)

Westmont, IL · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly.

InsuraTec

Sales Representative (Remote)

Addison, IL · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly.

InsuraTec

Sales Representative (Remote)

Roselle, IL · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly.

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How much do remote patient account representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote patient account representative in Elgin, IL is $21.17, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $22.60 per hour, depending on experience, location, and employer.

What is a remote patient account representative?

A Remote Patient Account Representative is a professional who manages patient billing and account inquiries for healthcare providers from a remote location. They are responsible for handling patient accounts, processing payments, resolving billing issues, and answering questions about insurance and financial assistance. These representatives often interact with patients over the phone or via email, ensuring accurate account information and a positive customer experience. Working remotely allows them to perform these duties from home or another offsite location, utilizing secure digital platforms and communication tools.

What are the key skills and qualifications needed to thrive as a remote patient account representative?

To thrive as a Remote Patient Account Representative, you need a solid understanding of medical billing, insurance claims, and account management, often backed by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are typically required. Strong communication, attention to detail, and problem-solving skills help you resolve patient inquiries and navigate complex billing issues. These competencies are critical for ensuring accurate account management, timely reimbursements, and positive patient experiences in a remote setting.

What are some common challenges faced by remote patient account representatives, and how can they be managed effectively?

Remote Patient Account Representatives often encounter challenges such as navigating complex billing systems, effectively communicating with patients who may be frustrated about their accounts, and staying organized while working independently from home. To manage these challenges, it's important to develop strong time management skills, maintain up-to-date knowledge of healthcare billing practices, and utilize secure communication tools to collaborate with team members. Regular virtual meetings and ongoing training can also help keep remote representatives connected and informed about updates in policies or procedures.

What is the difference between Remote Patient Account Representative vs Remote Medical Billing Specialist?

AspectRemote Patient Account RepresentativeRemote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certification in medical billing or codingHigh school diploma; certification in medical billing/coding often preferred
Work EnvironmentHealthcare provider offices, hospitals, or insurance companies; remote options availableMedical billing companies, healthcare providers; primarily remote
Industry UsageHealthcare, insurance, hospital systems
Job FocusHandling patient accounts, verifying insurance, collecting paymentsProcessing medical claims, coding, and billing submissions

The Remote Patient Account Representative and Remote Medical Billing Specialist roles both operate within healthcare finance, often remotely. While the Patient Account Representative focuses on managing patient accounts and collections, the Medical Billing Specialist handles claims processing and coding. Both roles require similar certifications and work environments, making them closely related but distinct in daily responsibilities.

How to become a remote patient account representative?

To become a remote patient account representative, candidates typically need a high school diploma or equivalent, along with experience in medical billing, coding, or customer service. Familiarity with billing software and strong communication skills are important, and some employers may prefer certification such as Certified Patient Account Representative (CPAR). Training is often provided by employers, and the role usually requires attention to detail and the ability to work independently in a remote setting.

What are popular job titles related to Remote Patient Account Representative jobs in Elgin, IL?

For Remote Patient Account Representative jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Remote Patient Account Representative jobs in Elgin, IL look for?

The top searched job categories for Remote Patient Account Representative jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Remote Patient Account Representative jobs?

Cities near Elgin, IL with the most Remote Patient Account Representative job openings:

Remote Patient Account Representative jobs near you

Account Representative

Sonoco Products Company

Chicago, IL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Sonoco rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

53rd of 122 rated packaging manufacturers

Job description

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of "People Build Businesses" alive.
Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people.
Reporting to the Sales Director, the Cascades Sonoco Account Representative will lead all direct sales activities within an assigned Midwest regional territory. This role is critical in driving growth in our Poly and Water-based coated board to service folding carton, corrugated, and other markets requiring deep customer engagement, strong business acumen, and the ability to translate customer needs into high-value packaging solutions.
You will be responsible for building and executing account strategies, expanding multi-level relationships, and identifying opportunities aligned with our capabilities in Poly and Water-based coated board to service folding carton, corrugated, and other markets. Success in this role requires consistent territory travel, disciplined use of sales systems, and strong analytical skills to ensure accurate and actionable forecasting.
What You'll Be Doing:
  • This role supports the joint venture between Cascades Inc. and Sonoco Products Company, and you will be responsible for understanding the changing market conditions, recognize developing trends, and identify creative solutions that will allow our partners to be successful in dynamic markets.
  • Provide insights to Marketing to support strategic planning initiatives; ensure account plans align with broader divisional strategies and market positioning.
  • Implement, monitor, and refine account plans to maximize effectiveness, growth, and customer value.
  • Develop and manage a territory sales funnel focused on new folding carton business opportunities.
  • Establish and maintain multi-level customer relationships, ensuring regular engagement with decision-makers, influencers, and operational contacts.
  • Conduct ongoing discovery to understand customer operations, challenges, and packaging needs-identifying what constitutes true value for each customer.
  • Promote new product innovations, service offerings, and potential applications for our folding carton capabilities.
  • Maintain a disciplined call plan and adjust based on market conditions, customer needs, and growth objectives.
  • Monitor customer facilities for activity such as expansions, closures, equipment investments, business shifts, and volume changes.
  • Maintain detailed customer profiles, including share of business, product specifications, pricing, competitor activity, and performance metrics.
  • Identify prospective accounts and support acquisition-oriented discussions where appropriate.
  • Maintain current information regarding gross margins, competitive pricing benchmarks, and cost drivers in the folding carton industry.
  • Make informed pricing recommendations aligned with margin targets, value propositions, and competitive positioning.
  • Use CRM systems and reporting tools rigorously to deliver accurate sales forecasting, funnel analysis, and territory performance reporting.
  • Leverage data to identify trends, refine strategies, and drive accountability within the sales cycle.
  • Provide consistent, high-quality reporting on account activity, customer updates, and progress against account plans.
  • Partner with internal teams-Operations, Customer Service, Engineering, and Marketing-to bring forward customer-driven solutions.
  • Communicate critical account information to the organization to support operational readiness and strategic alignments.
  • This role requires significant regional travel: approximately 3 nights per week.
  • Candidates must be comfortable managing a remote territory and maintaining an in-person presence with customers across the Midwest region remote (Chicago, Indiana, Ohio ideal) on a regular basis.

We'd Love to Hear From You If:
  • A 4-year college degree.
  • 3+ years of experience in folding carton manufacturing, corrugated packaging.
  • Demonstrated success in sales prospecting, new business development, and territory growth.
  • Proven ability to manage complex sales development cycles and multiple concurrent customer projects.
  • Familiarity with folding carton design, converting processes, food service/CPG packaging requirements, and paperboard substrates.
  • Strong discipline with CRM tools, sales reporting systems, and data analysis to support accurate forecasting and strategic planning.
  • Excellent communication, relationship-building, and strategic thinking skills.
  • Experience in corrugated or folding carton manufacturing.

Compensation:
This is a progression position, and can be a Level I, II, or Senior, depending on experience and business needs. The annual base salary range for this role is as follows:
  • Account Representative: $73,280 - $82,440, plus an annual target bonus of 12.5% of base salary.
  • Account Representative II: $99,360 - $111,780, plus an annual target bonus of 12.5% of base salary.
  • Senior Account Representative: $111,760 - $125,730, plus an annual target bonus of 12.5% of base salary.

#LI-CB1
At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee.
Benefits
  • Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
  • 401(k) retirement plan with company match
  • Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
  • Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
  • Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
  • Tuition reimbursement

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

What Sonoco employees say

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About Sonoco

Sourced by ZipRecruiter

Sonoco is a $5 billion global provider of consumer packaging, industrial products and packaging supply chain services. When collaborating with our customers, we leverage our deep knowledge of material science, our i6 Innovation ProcessTM, and our industry-leading packaging and services portfolio to create impactful customized solutions that build stronger brands. We produce packaging for many of the world's most recognized brands, in markets such as appliances and electronics, automotive, beverages, confection, construction, converted paperboard, fresh and natural food, frozen and refrigerated food, shaving, home, lawn and garden, medical/pharmaceutical, pet care, powdered beverages, recycling and snacks. Sonoco's operations consist of our global consumer packaging businesses (rigid paper and closures, flexibles and plastics); our display and packaging division (high-impact retail displays and packaging supply chain management); our industrial businesses (tubes and cores, reels and spools, uncoated recycled paperboard and Sonoco Recycling, one of the world's largest recyclers); and our Protective Solutions division (custom-designed protective, temperature-assurance and retail security packaging solutions and highly engineered components). From our headquarters in Hartsville, S.C., and more than 300 operations in 33 countries, we serve customers in 85 nations.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Hartsville, SC, US

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