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Patient Services Assistant Jobs in Chicago, IL (NOW HIRING)

Balance Health

Patient Services Representative

Libertyville, IL · On-site

$17 - $21.75/hr

Patient Services Representative For over 55 years, Weil Foot & Ankle (WFA) has been considered one ... The PSR will also assist with office duties as needed. Additionally, we're offering a $250 sign-on ...

MROrthopedics

Patient Services Advocate

Riverside, IL · On-site

$20 - $24/hr

The PSA will assist with coordinating center activities and advising patient flow throughout the ... Patient Service Responsibilities: * Responsible for greeting and verifying the purpose for the ...

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How much do patient services assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient services assistant in Chicago, IL is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $23.03 per hour, depending on experience, location, and employer.

What Is a Patient Services Assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

What are the key skills and qualifications needed to thrive as a Patient Services Assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What are the main challenges Patient Services Assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What are Patient Services Assistants?

Patient Services Assistants are healthcare support professionals who help ensure the smooth operation of hospitals and clinics by assisting patients and medical staff. Their duties typically include greeting and directing patients, scheduling appointments, updating patient records, and providing general administrative support. They play a crucial role in maintaining a welcoming environment and ensuring that patients receive timely and efficient service. Patient Services Assistants often serve as a key point of contact between patients and healthcare providers.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

More about Patient Services Assistant jobs
What are the most commonly searched types of Patient Services jobs in Chicago, IL? The most popular types of Patient Services jobs in Chicago, IL are:
What are popular job titles related to Patient Services Assistant jobs in Chicago, IL? For Patient Services Assistant jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Patient Services Assistant jobs in Chicago, IL look for? The top searched job categories for Patient Services Assistant jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Patient Services Assistant jobs? Cities near Chicago, IL with the most Patient Services Assistant job openings:
Patient Services Assistant jobs near you
Infographic showing various Patient Services Assistant job openings in Chicago, IL as of May 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,665 per year, or $19.6 per hour.

Patient Services Representative

Superior Health Consulting

Hoffman Estates, IL

$17.25 - $21.75/hr

Other

Medical, Dental, Vision, Life, PTO

Posted 19 days ago

Job description

Patient Services Representative

Join Superior Health Consulting And Make an Impact Every Day!

Start your next chapter with a company that values your work, supports your growth, and celebrates your success. We're looking for a motivated, skilled full-time Patient Services Representative to join our team and help us deliver exceptional results every day.

PERKS, PAY, AND ALL THE GOOD STUFF

Let's talk about the things that make work worth it!

Pay: Competitive and fair

Benefits that don't disappoint:

  • Health Insurance
  • Dental
  • Vision
  • Life Insurance
  • PTO
  • Paid Vacation
  • Paid Holidays
  • Uniform
  • Growth Opportunities

A GREAT MATCH IF YOU MEET THESE QUALIFICATIONS

You might be our person if you:

  • High School Diploma or GED
  • Positive, patient-friendly attitude
  • Comfortable working in a busy clinic environment

Preferred:

  • Medical Assistant experience preferred, but not required; training is provided.

WE LIKE TO KEEP IT REAL ABOUT YOU WORK DAY

No two days are the same, but here's a taste of what you'll be up to as our Patient Services Representative:

  • Perform detailed medical record reviews of patient charts
  • Conduct ANS and EKG testing
  • Accurately transcribe and document assessments into the electronic health record
  • Communicate clearly and professionally with providers and team members
  • Assist Medical Assistants as needed to support smooth clinic operations

LET'S TALK SCHEDULE FOR OUR PATIENT SERVICES REPRESENTATIVE

Here's the scoop on your hours:

  • Full-Time
  • Monday: 8:00am–5:00pm (1-hour lunch at 1:00pm)
  • Tuesday: 8:00am–7:00pm (1-hour lunch at 1:00pm)
  • Wednesday: 8:00am–1:00pm (No lunch)
  • Thursday: 7:00am–5:00pm (1-hour lunch at 1:00pm)
  • Friday: 8:00am–5:00pm (1-hour lunch at 1:00pm)
  • Saturday: 8:00am–12:00pm (No lunch)

WHO WE ARE AND WHY YOU'LL LOVE IT HERE

At Superior Health Consulting, we believe great patient care starts with taking care of the people behind it. We partner with medical practices to deliver turnkey, in-office healthcare services designed to improve outcomes while creating efficient, well-supported clinic operations. Since 2019, our growth has been driven by integrity, hands-on leadership, and a commitment to doing meaningful work the right way.

What sets us apart as an employer is our intentional focus on employee experience. We offer stable roles within a supportive team structure, where expectations are clear, and training is provided. Our clinical settings are designed to be professional, organized, and manageable, allowing our staff to do their best work without the burnout often found in traditional healthcare environments. With real opportunities for growth, dependable schedules, and leaders who actively support your success, Superior Health Consulting offers a workplace where you can build a long-term and rewarding career.

SOUND LIKE YOUR KIND OF GIG? LET'S DO THIS!

If this feels like your next move, don't wait-hit that Apply Now button and let's make something awesome happen. We can't wait to meet you! Use our initial application today!

Background and Drug Screening is not a requirement in our onboarding process. There will be random screening at any time during your employment however, there is no time frame.

Apply