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Patient Access Rep Jobs in Chicago, IL (NOW HIRING)

Franciscan Alliance

Patient Access Rep

Munster, IN · On-site

$16.75 - $21.50/hr

Patient Access Rep I The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This ...

Trinity Health

Patient Access Representative

Maywood, IL · On-site

$16.50 - $24.44/hr

The Patient Access Representative I provides patient-focused customer service by completing accurate registration, verifying insurance, collecting financial responsibilities, and supporting a ...

Trinity Health

Patient Access Representative

Berwyn, IL · On-site

$16.50 - $24.44/hr

The Patient Access Representative I provides patient-focused customer service by completing accurate registration, verifying insurance, collecting financial responsibilities, and supporting a ...

Trinity Health

Patient Access Representative

Berwyn, IL · On-site

$16.50 - $24.44/hr

The Patient Access Representative I provides patient-focused customer service by completing accurate registration, verifying insurance, collecting financial responsibilities, and supporting a ...

Insight

Patient Access Representative

Chicago, IL · On-site

$18/hr

Insight is seeking a meticulous and friendly Patient Access Representative to work in our Multi-Specialty facility. The Patient Access WE ARE INSIGHT : At Insight Hospital and Medical Center Chicago ...

Insight

Patient Access Representative

Chicago, IL

$18/hr

Insight is seeking a meticulous and friendly Patient Access Representative to work in our Multi-Specialty facility. The Patient Access WE ARE INSIGHT : At Insight Hospital and Medical Center Chicago ...

TCA Health

Patient Access Representative

Chicago, IL · On-site

$17.75 - $22.75/hr

Switchboard Operator/ Patient Access Representative The TCA Health Inc Patient Access / Switchboard acts as the vital first point of contact for patients. Operators manage all incoming calls to ...

NorthShore

Patient Access Representative Lead

Oak Park, IL · On-site

$21.08 - $31.62/hr

Patient Access Representative Lead * Location: EMO Oak Park 932 Lake Street * Full Time/Part Time: Full- Time * Hours: Monday-Friday: 8:30a-5:00pm * Holidays: 1-3 * Required Travel: A Brief Overview:

NorthShore

Patient Access Representative Lead

Skokie, IL · On-site

$21.08 - $31.62/hr

Position: Patient Access Representative Lead * Location: Skokie, IL * Full Time * Hours: Monday-Friday, 11am to 7:30pm + rotating weekends and holidays A Brief Overview: The Patient Access ...

Northshore

Patient Access Representative Lead

Oak Park, IL · On-site

$21.08 - $31.62/hr

Patient Access Representative Lead * Location: EMO Oak Park 932 Lake Street * Full Time/Part Time: Full- Time * Hours: Monday-Friday: 8:30a-5:00pm * Holidays: 1-3 * Required Travel: A Brief Overview:

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Patient Access Rep information

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How much do patient access rep jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for patient access rep in Chicago, IL is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $21.30 per hour, depending on experience, location, and employer.

What does a patient access representative do?

A Patient Access Representative is responsible for greeting patients, verifying their personal and insurance information, registering them for medical services, and assisting with scheduling appointments. They act as a liaison between patients, medical staff, and insurance companies to ensure smooth intake and billing processes. Their role is essential for maintaining accurate patient records and providing excellent customer service in healthcare settings.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent (with some employers preferring healthcare experience). Familiarity with healthcare management software, electronic health records (EHR) systems, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help provide outstanding customer service and manage sensitive patient information. These skills ensure accurate patient data entry, efficient patient flow, and a positive experience for patients and healthcare providers.

What are some common challenges faced by patient access representatives, and how can they be managed effectively?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive patient information, and ensuring accurate data entry under time constraints. To manage these effectively, it's important to develop strong organizational skills, maintain clear communication with patients and healthcare staff, and stay up-to-date with hospital policies and insurance requirements. Many facilities provide ongoing training and support to help staff navigate these challenges and ensure a positive patient experience.

What is the difference between Patient Access Rep vs Medical Secretary?

AspectPatient Access RepMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, record keeping
Industry UsageHealthcare, patient servicesHealthcare, administrative support

While both roles work in healthcare settings, Patient Access Reps focus on patient registration and insurance, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Understanding these differences helps in choosing the right career path or job search focus.

Is being a patient access representative hard?

Being a patient access representative involves handling administrative tasks such as scheduling, verifying insurance, and managing patient information, which requires strong communication and organizational skills. The role can be demanding due to the need for accuracy, multitasking, and working in a fast-paced healthcare environment, but it is generally manageable with proper training and experience.

What do you need to be a patient access representative?

To become a patient access representative, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and experience with medical office procedures or insurance processes. Some employers may prefer or require certification in medical billing or coding. Proficiency with electronic health records (EHR) systems and attention to detail are also important for the role.

What are popular job titles related to Patient Access Rep jobs in Chicago, IL?

For Patient Access Rep jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Patient Access Rep jobs in Chicago, IL look for?

The top searched job categories for Patient Access Rep jobs in Chicago, IL are:

Patient Access Rep jobs near you
Infographic showing various Patient Access Rep job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $40,843 per year, or $19.6 per hour.

Patient Access Representative

Crown Point, IN • On-site

Franciscan Alliance

6.8

Company rating: 6.8 out of 10

Based on 272 frontline employees who took The Breakroom Quiz

499th of 896 rated healthcare providers

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Franciscan Allianceexternal

$16.25 - $20.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Patient Access Rep I

The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinate Patient Access functions, and ensure smooth delivery of services. The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards, specifically HIPAA guidelines. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.

With 11 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

What You Can Expect:

  • Interviews patient and family in order to obtain registration information, and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration.
  • Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data.
  • Verbally interview patient and/or family in order to obtain registration information.
  • Identifies patient liabilities, obtains patients on pre-service payments, counsel's patients on payer financial waivers, and processes co-payments collections.
  • Identify co-payment procedures and fiscal procedures related to registration procedures.
  • Complete computer and telephone pre-registrations to maintain patient flow.
  • Full-time, hours: 2:30 pm to 11 pm or 3 pm to 11:30 pm.

Qualifications:

  • Preferred Associate's Degree
  • Required High School Diploma/GED
  • Required Professional/Vocational/Trade Training

Travel is required.

Equal Opportunity Employer

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site.

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