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Remote Patient Account Representative Jobs in Missouri

Account Represntative Remote | Flexible Schedule Integrity FEX is hiring Account Representatives to assist clients with reviewing life insurance options designed to help protect their loved ones. If ...

BioPharma Account Rep

Columbia, MO · Remote

  • Medical

  • Dental

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  • Retirement

  • PTO

Does a patient-focused, innovation-driven company that will inspire you and support your ... Rep Major Duties: * Customer focus/Building Positive Relationships-Penetration of large accounts ...

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Remote Patient Account Representative information

See Missouri salary details

$11

$20

$27

How much do remote patient account representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote patient account representative in Missouri is $20.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.44 per hour, depending on experience, location, and employer.

What is a remote patient account representative?

A Remote Patient Account Representative is a professional who manages patient billing and account inquiries for healthcare providers from a remote location. They are responsible for handling patient accounts, processing payments, resolving billing issues, and answering questions about insurance and financial assistance. These representatives often interact with patients over the phone or via email, ensuring accurate account information and a positive customer experience. Working remotely allows them to perform these duties from home or another offsite location, utilizing secure digital platforms and communication tools.

What are the key skills and qualifications needed to thrive as a remote patient account representative?

To thrive as a Remote Patient Account Representative, you need a solid understanding of medical billing, insurance claims, and account management, often backed by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are typically required. Strong communication, attention to detail, and problem-solving skills help you resolve patient inquiries and navigate complex billing issues. These competencies are critical for ensuring accurate account management, timely reimbursements, and positive patient experiences in a remote setting.

What are some common challenges faced by remote patient account representatives, and how can they be managed effectively?

Remote Patient Account Representatives often encounter challenges such as navigating complex billing systems, effectively communicating with patients who may be frustrated about their accounts, and staying organized while working independently from home. To manage these challenges, it's important to develop strong time management skills, maintain up-to-date knowledge of healthcare billing practices, and utilize secure communication tools to collaborate with team members. Regular virtual meetings and ongoing training can also help keep remote representatives connected and informed about updates in policies or procedures.

What is the difference between Remote Patient Account Representative vs Remote Medical Billing Specialist?

AspectRemote Patient Account RepresentativeRemote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certification in medical billing or codingHigh school diploma; certification in medical billing/coding often preferred
Work EnvironmentHealthcare provider offices, hospitals, or insurance companies; remote options availableMedical billing companies, healthcare providers; primarily remote
Industry UsageHealthcare, insurance, hospital systems
Job FocusHandling patient accounts, verifying insurance, collecting paymentsProcessing medical claims, coding, and billing submissions

The Remote Patient Account Representative and Remote Medical Billing Specialist roles both operate within healthcare finance, often remotely. While the Patient Account Representative focuses on managing patient accounts and collections, the Medical Billing Specialist handles claims processing and coding. Both roles require similar certifications and work environments, making them closely related but distinct in daily responsibilities.

How to become a remote patient account representative?

To become a remote patient account representative, candidates typically need a high school diploma or equivalent, along with experience in medical billing, coding, or customer service. Familiarity with billing software and strong communication skills are important, and some employers may prefer certification such as Certified Patient Account Representative (CPAR). Training is often provided by employers, and the role usually requires attention to detail and the ability to work independently in a remote setting.

What are popular job titles related to Remote Patient Account Representative jobs in Missouri?

For Remote Patient Account Representative jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Remote Patient Account Representative jobs in Missouri look for?

The top searched job categories for Remote Patient Account Representative jobs in Missouri are:

What cities in Missouri are hiring for Remote Patient Account Representative jobs?

Cities in Missouri with the most Remote Patient Account Representative job openings:

Infographic showing various Remote Patient Account Representative job openings in Missouri as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,788 per year, or $20.1 per hour.

Patient Accounts Representative

Saint Luke's Hospital of Kansas City

Kansas City, MO • Remote

$17.50 - $23.25/hr

Full-time

Re-posted 6 days ago


Saint Luke's Health System (Kansas City) rating

7.1

Company rating: 7.1 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

381st of 889 rated healthcare providers


Job description

Job Description

The Patient Account Representative will be responsible for reviewing and auditing billing charges, billing, collection, straightforward coding, and all account receivable activities for the physician clinics within Saint Luke's Health System. Activities include, but are not limited to, entering charge demographics, troubleshooting charge related issues raised by clinic staff, responding to inbound and outbound billing calls from patients, payment posting, resolving payment credits, identifying and correcting medical claim errors that may prevent payment and identifying, correcting, and resubmitting medical claims denied by insurance companies. Resolving claim edits, working denials and appeals. Evaluation and coding of ICD, CPT, HCPCS. All coding initiatives, NCCI edits, incidentals/inclusive, and bundling rules, etc. Demonstrate competency for invalid diagnosis, modifiers, coding related issues.

Preferred: Billing or Coding Certifications.


Claim Edits
Responsible for researching patient billing claims to identify and correct coding/claim errors
Responsible for researching patient insurance coverage to identify and resubmit claims to fix coverage denials.
Research and outline documentation needed for respective payor organizations so that claims are processed correctly
Familiarity with NCCI edits, incidentals/inclusive, and bundling rules, etc.
Identify problem trends
Communicate with payors for resolution to complications with claims
Responsible for 277 EDI transactions/rejections
Working with EDI transactions
Payment posting corrections/adjustments and ability to distribute payments
Correct/enter charges
Work with multiple teams/departments to resolve issues
Payment plan or financial assistance coordination
Insurance Denials and Follow-Up
Responsible for researching, identifying errors, and correcting claims denied by insurance companies.
Must be able to asses claim to determine when appropriate to make charge adjustments, void a charge, or escalate to the team lead and/or another medical billing team.
Responsible for writing appeal letters to insurance companies
Responsible for following up with insurance companies for no response claims.
Responsible for working with patient calls escalated from the Customer Service team regarding involving billing code issues.
Research refund request from payor organizations
Responsible for preliminary audit of billing code errors before claim submitted to the Coding team.
Responsible for routing complex claim denial to team lead and/or the appropriate medical billing team.
Responsible for identifying issues which can be resolved by programing software to prevent denials.
Responsible for becoming a subject matter expert on the payor policies.
Responsible for communicating and resolving problems with the provider representatives
Responsible for simple level coding, including diagnosis review, modifier applications, some CPT code changes following process documents and payor policies

Job Requirements

Applicable Experience:

1 yearJob DetailsFull TimeDay (United States of America)

What Saint Luke's Health System (Kansas City) employees say

Pay

Benefits

Hours and flexibility

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