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Ar Follow Up Representative Jobs (NOW HIRING)

ICBD

AR Follow-Up Representative

Hollywood, FL · On-site

$17.50 - $22/hr

AR Follow-Up Representative - Behavioral Health - Exact Billing Solutions (EBS) Lauderdale Lakes, FL Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals ...

ICBD

AR Follow-Up Representative

Hallandale Beach, FL · On-site

$18 - $22.75/hr

AR Follow-Up Representative - Behavioral Health - Exact Billing Solutions (EBS) Lauderdale Lakes, FL Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals ...

ICBD

AR Follow-Up Representative

Deerfield Beach, FL · On-site

$18.50 - $23.25/hr

AR Follow-Up Representative - Behavioral Health - Exact Billing Solutions (EBS) Lauderdale Lakes, FL Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals ...

Healthcare Support Staffing

AR / Collection Rep

Frisco, TX · On-site

$16 - $20.50/hr

Responsible for all aspects of follow up and collections, including making telephone calls ... Must have strong AR follow up experience * Follow Up service is designed to increase Revenue ...

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Ar Follow Up Representative information

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How much do ar follow up representative jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for ar follow up representative in the United States is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Ar Follow Up Representative vs Accounts Receivable Clerk?

AspectAr Follow Up RepresentativeAccounts Receivable Clerk
Primary RoleFollow up on overdue invoices and collectionsManage and record incoming payments and billing
Required SkillsCommunication, negotiation, debt collectionData entry, accounting software, attention to detail
Work EnvironmentCustomer service, finance departmentsAccounting or finance departments
CertificationsNone typically required, some may have collections certificationsBasic accounting knowledge, possibly accounting certifications

The Ar Follow Up Representative primarily focuses on contacting clients to collect overdue payments, emphasizing communication and negotiation skills. In contrast, the Accounts Receivable Clerk handles billing, processing payments, and maintaining financial records. While both roles are integral to accounts receivable processes, the Follow Up Representative is more client-facing and collection-oriented, whereas the Clerk manages transactional data and documentation.

What are the key skills and qualifications needed to thrive as an AR Follow Up Representative, and why are they important?

To thrive as an AR Follow Up Representative, you need a solid understanding of medical billing, insurance claims processing, and accounts receivable procedures, often supported by experience in healthcare revenue cycle management. Familiarity with practice management systems, electronic health record (EHR) platforms, and claims submission software is typically required. Strong attention to detail, persistence, and effective communication skills help in resolving claim denials and negotiating with payers. These skills ensure timely reimbursement, reduced outstanding balances, and overall financial health for healthcare organizations.

What are AR Follow Up Representatives?

AR Follow Up Representatives, or Accounts Receivable Follow Up Representatives, are professionals who manage and resolve outstanding payments or claims for healthcare providers or other organizations. Their primary responsibility is to follow up with insurance companies, patients, or clients to ensure timely payment of invoices and to resolve any issues related to denied or delayed claims. They play a crucial role in maintaining healthy cash flow and accurate financial records by investigating discrepancies, appealing denials, and coordinating with other departments as needed.

What are some common challenges faced by AR Follow Up Representatives and how can they be managed?

AR Follow Up Representatives often encounter challenges such as delayed payments, complex insurance claim denials, and communication barriers with payers or patients. Overcoming these issues typically involves strong problem-solving skills, persistence in following up on outstanding accounts, and staying updated on payer policies and regulations. Building effective communication with team members and leveraging technology, such as electronic health record systems, can also help streamline the process and reduce errors, leading to more successful account resolutions.
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Ar Follow Up Representative jobs near you
Infographic showing various Ar Follow Up Representative job openings in the United States as of July 2026, with employment types broken down into 66% Full Time, 30% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $43,576 per year, or $20.9 per hour.

AR Follow-Up Representative

ICBD

Hollywood, FL • On-site

$17.50 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

AR Follow-Up Representative - Behavioral Health - Exact Billing Solutions (EBS) 
Lauderdale Lakes, FL

Who We Are 

Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies. 

EBS is poised for exponential growth, and we are building out our teams to support the expansion of global operations. 

Part of the ICBD family office portfolio, Exact Billing Solutions combines entrepreneurial speed with the financial discipline of a self-funded, founder-led organization. Our growth reflects a proven ability to solve complex healthcare challenges with operational precision, scalable systems, and client-first innovation. 

Our Origin Story 

Exact Billing Solutions was launched to address one of healthcare's most persistent challenges: the burden of billing and insurance administration on providers. With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties. 

Recognition & Awards 

Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: 

  • Inc. 5000, 2024 - Top 5 Fastest-Growing Private Companies in America (ABA Centers of America) 
  • EY Entrepreneur Of The Year U.S. Overall 
  • Florida Trend Magazine - 500 Most Influential Business Leaders 

About the Role

Are you an experienced behavioral health collections professional ready to take your career to the next level with a growing, fast-moving company? You could be our AR Follow-Up Representative-Behavioral Health, responsible for effective communication and coordination with insurance companies and clients to obtain the maximum benefits for clients. 

We work with multiple expanding clinic locations, so timely collections are critical to our operations. The work you will do can make a real difference in the lives of client families and kids by allowing our partners to open clinics where they are desperately needed.  

Requirements

  • Review and manage assigned AR inventory to ensure timely follow-up on outstanding claims.
  • Investigate and resolve denials, rejections, and underpayments by working directly with payors, and internal teams.
  • Submit corrected claims, appeals, and additional documentation as required to secure reimbursement.
  • Document all collection activities clearly and accurately within our systems.
  • Monitor payor trends and escalate recurring issues to leadership.
  • Meet or exceed daily, weekly, and monthly productivity and quality standards.
  • Support special projects and process improvement initiatives as assigned.
  • Maintain effective communication with third-party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction
  • Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc.
  • Status claims and add notes in the patient accounting system (CollaborateMD)
  • Escalate any payor or client claim issues to department leadership
  • Establish/maintain effective communications with the leadership team to ensure that all third-party guidelines are satisfied
  • Update patient demographics and insurance information as needed
  • Ability to meet KPI established metrics for productivity

Qualifications

  • Associate's degree (preferred)
  • Behavioral health out-of-network billing: 3 years of experience
  • Knowledge and experience with CollaborateMD EMR and billing software programs
  • Experience with ABA therapy preferred
  • Experience/knowledge with CPT and ICD10 codes preferred
  • Claims denial experience with follow up from payers including appeals

Benefits

  • 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). 
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options. 
  • Medical, dental, vision, long-term disability, and life insurance. 
  • Generous 401(k) with up to 6% employer match. 

Exact Billing Solutions (EBS) Culture 

Integrity. Dependability. Attention to detail. All our team members exhibit these qualities when it comes to doing business. And when it comes to the business of supporting a team, as a company, we offer no less to our team members. We're a fast-paced, growing company delivering services that allow our clients to spend more time helping people. At the end of the day, it's people, not numbers, that drive our success. 

Exact Billing Solutions participates in the U.S. Department of Homeland Security E-Verify program. 

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