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Payments Representative Jobs (NOW HIRING)

RevOne Companies

Patient Payment Representative

Greenwood, IN · On-site

$16 - $20.25/hr

This position represents Complete Billing Services & all their clients by upholding our pledge, "We ... Contacting patients by the way of an auto dialer to gather information pertaining to payments.

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$24.5K

$44.2K

$77K

How much do payments representative jobs pay per year?

As of Jun 6, 2026, the average yearly pay for payments representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is the difference between Payments Representative vs Customer Service Representative?

AspectPayments RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer certifications in finance or paymentsHigh school diploma; customer service training often preferred
Work EnvironmentFinancial institutions, payment processing companiesVarious industries including retail, telecom, banking
Employer & Industry UsageCommon in banking, finance, and payment servicesWidespread across multiple sectors

Payments Representatives focus on processing payments, resolving payment issues, and handling financial transactions within payment or banking environments. Customer Service Representatives provide general support, address customer inquiries, and assist with product or service issues across diverse industries. While both roles involve communication skills, Payments Representatives specialize in payment-related tasks, making their roles more specific within the financial sector.

What are some common challenges Payments Representatives encounter in their day-to-day work, and how can these be managed?

Payments Representatives often face challenges such as handling a high volume of transactions, resolving discrepancies quickly, and responding to customer inquiries about payment issues. Staying organized, maintaining attention to detail, and being familiar with payment processing systems are crucial for managing these tasks efficiently. Additionally, collaborating closely with finance and customer service teams helps ensure smooth resolution of payment-related issues. Regular training on compliance and fraud prevention also helps Payments Representatives stay prepared for evolving industry requirements.

What are the key skills and qualifications needed to thrive as a Payments Representative, and why are they important?

To thrive as a Payments Representative, you need strong attention to detail, numeracy skills, and a solid understanding of financial processes, often supported by a background in finance or accounting. Familiarity with payment processing systems, banking software, and compliance platforms is typically required, along with knowledge of relevant regulations. Excellent communication, problem-solving, and customer service skills help build trust and resolve payment issues efficiently. These skills ensure accurate transactions, regulatory compliance, and positive client experiences in a high-volume financial environment.

What are Payments Representatives?

Payments Representatives are professionals who handle payment transactions, process customer payments, and resolve payment-related issues within an organization. They are responsible for ensuring that all payments are accurately recorded, investigating discrepancies, and providing support to customers regarding billing or payment inquiries. Payments Representatives often work closely with customer service, accounting, and finance teams to ensure smooth financial operations. Their role is crucial in maintaining accurate financial records and delivering a positive customer experience.
More about Payments Representative jobs
What job categories do people searching Payments Representative jobs look for? The top searched job categories for Payments Representative jobs are:
Payments Representative jobs near you

Payments Representative

SESLOC Credit Union

San Luis Obispo, CA • On-site

$21.92 - $27.40/hr

Full-time

Posted 23 days ago

Job description

Payments Representative

At SESLOC, it is the people that make the place. Rooted in academics, and locally headquartered for over 80 years, we are the credit union with the funny name. But to us, financial dreams and goals are serious business.

The Payments Representative plays a vital role in ensuring accurate, secure, and compliant deposit and payment operations. This position supports daily transaction processing while actively assisting with fraud prevention, risk mitigation, and regulatory compliance. Ideal candidates are detail-oriented, analytical, and collaborative, with working knowledge of ACH, share draft processing, and debit/credit card maintenance.

Key Responsibilities

  • Process ACH transactions, deposit items, adjustments, returns, drafts, and card service requests in accordance with policies and regulatory requirements
  • Support fraud detection and prevention efforts across ACH, digital banking, mobile/ATM deposits, and card activity using monitoring tools and reports
  • Review alerts, investigate suspicious activity, and collaborate with Risk, BSA, and external partners as needed
  • Assist with general ledger balancing, daily reports, audits, and quality control reviews
  • Provide service and support to members, branches, and internal teams; assist with training and act as backup for the Payments team
  • Maintain strong knowledge of credit union products, procedures, and applicable regulations including BSA, OFAC, and privacy laws

Qualifications

  • High school diploma or GED required
  • 1-3 years of related financial services or operations experience (credit union experience preferred)
  • Strong attention to detail, analytical skills, and ability to manage multiple priorities
  • Commitment to accuracy, security, confidentiality, and continuous process improvement

This role is ideal for a professional who thrives in a fast-paced financial environment and is passionate about protecting members and supporting operational excellence.

Please be sure to add a cover letter and a current resume.

EOE


As part of the recruitment process, SESLOC may run a bond check, credit check and criminal history check as part of the recruitment process. If SESLOC runs these reports, we will obtain your authorization first.


Job Posted by ApplicantPro