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$24.5K

$44.2K

$77K

How much do payments representative jobs pay per year?

As of Jun 6, 2026, the average yearly pay for payments representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is the difference between Payments Representative vs Customer Service Representative?

AspectPayments RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer certifications in finance or paymentsHigh school diploma; customer service training often preferred
Work EnvironmentFinancial institutions, payment processing companiesVarious industries including retail, telecom, banking
Employer & Industry UsageCommon in banking, finance, and payment servicesWidespread across multiple sectors

Payments Representatives focus on processing payments, resolving payment issues, and handling financial transactions within payment or banking environments. Customer Service Representatives provide general support, address customer inquiries, and assist with product or service issues across diverse industries. While both roles involve communication skills, Payments Representatives specialize in payment-related tasks, making their roles more specific within the financial sector.

What are some common challenges Payments Representatives encounter in their day-to-day work, and how can these be managed?

Payments Representatives often face challenges such as handling a high volume of transactions, resolving discrepancies quickly, and responding to customer inquiries about payment issues. Staying organized, maintaining attention to detail, and being familiar with payment processing systems are crucial for managing these tasks efficiently. Additionally, collaborating closely with finance and customer service teams helps ensure smooth resolution of payment-related issues. Regular training on compliance and fraud prevention also helps Payments Representatives stay prepared for evolving industry requirements.

What are the key skills and qualifications needed to thrive as a Payments Representative, and why are they important?

To thrive as a Payments Representative, you need strong attention to detail, numeracy skills, and a solid understanding of financial processes, often supported by a background in finance or accounting. Familiarity with payment processing systems, banking software, and compliance platforms is typically required, along with knowledge of relevant regulations. Excellent communication, problem-solving, and customer service skills help build trust and resolve payment issues efficiently. These skills ensure accurate transactions, regulatory compliance, and positive client experiences in a high-volume financial environment.

What are Payments Representatives?

Payments Representatives are professionals who handle payment transactions, process customer payments, and resolve payment-related issues within an organization. They are responsible for ensuring that all payments are accurately recorded, investigating discrepancies, and providing support to customers regarding billing or payment inquiries. Payments Representatives often work closely with customer service, accounting, and finance teams to ensure smooth financial operations. Their role is crucial in maintaining accurate financial records and delivering a positive customer experience.
More about Payments Representative jobs
What job categories do people searching Payments Representative jobs look for? The top searched job categories for Payments Representative jobs are:
Payments Representative jobs near you
Business Development Executive - Payments & POS

Business Development Executive - Payments & POS

Global Payments

Portland, OR • Hybrid

$120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

About Global Payments

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningfultechnology centeredexperiences that enable our customers to prosper. If you want to join a company that unifies every aspect of commerce through software solutions while supporting and serving business owners-then yourexpertisewill be a perfect fit on our dynamic team here at Global Payments. Ifit'sin your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us andlet'ssee what we canaccomplishtogether.

Job Summary

We are seeking a territory-basedFieldSales Account Executive to drive growth within the merchant payments and fintech space. This role focuses onacquiringand managing SMB clients by selling payment processing, POS, and related fintech solutions. The ideal candidatehas a strong history of quota achievement in a field sales environment.

Job Responsibilities

  • Prospect and close new business with small and mid-sized merchants

  • Sell payment processing, POS, and fintech solutions

  • Conduct in-person and outbound sales activity within your assigned territory

  • Manage leads, opportunities, and customer data in Salesforce

  • Meet or exceed established sales quotas

Required Qualifications

  • Candidate mustresidewithin the defined territory

  • 1+ years of outside sales or field sales experience with the ability to be in the field a minimum of 75% of the time

  • Previousjob titles clearly aligned to:

  • Outside Sales

  • Territory Sales

  • Account Executive

  • Business Development

  • Experience selling SaaS, POS, payments, merchant services, or fintech solutions

  • Compensation expectations:

  • Base: $50,000

  • OTE:$120,000+

Preferred Qualifications

  • Proven history of meeting or exceeding sales quotas

  • Experience selling to small and mid-sized business (SMB) clients

  • Industry knowledge of:

  • Merchant services

  • Payment processing

  • POS systems

  • Fintech solutions

Key Skills & Attributes

  • Strong prospecting and territory management skills

  • Ability to build relationships with business owners and decision-makers

  • Comfortoperatingin a field-based, performance-driven sales role

Candidates and applicants areadvisedthey may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado.

Benefits

Global Payments offers a comprehensive benefits package toall ofour team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at:https://jobs.globalpayments.com/en/why-global-payments/benefits/

Diversity and EEO Statements

Global Payments is an organization that stands against racism,intoleranceand injustice in all its forms - one that respects,honorsand celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

#LI-DC1

#LI-Hybrid

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.

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