Job Title: AR Follow Up Specialist
Location: Remote
Hire Type: Temp – to - Hire
Pay Range: $20.00 - $23.00/hour
Work Type: Full-time
Work Model: Remote
Work Schedule: Monday – Friday, 8:30am – 4:30pm
Recruiter Contact: Karissa Lubberts | 716.256.1254 | klubberts@imaginegroup.com
Nature & Scope:
Positional Overview
The Imagine Group is recruiting for an AR Follow Up Specialist, on behalf of our client, a leading nonprofit healthcare system in Western New York, providing comprehensive medical services through a network of hospitals, outpatient centers, and specialty care facilities. Dedicated to improving community health, the organization emphasizes patient-centered care, innovation, collaboration, and diversity while serving thousands of patients across the region
In this role you will be responsible for managing assigned accounts receivable and resolving outstanding insurance claims in a timely and compliant manner. This role focuses on payer communication, claim status investigation, and basic denial resolution to ensure optimal reimbursement and reduced aging.
Role & Responsibility:
Tasks That Will Lead to Your Success
- Review and manage assigned AR work queues daily
- Contact insurance payers via phone and portal to obtain claim status
- Identify and resolve basic denials including eligibility, timely filing, and missing information
- Correct claim errors and resubmit claims as appropriate
- Document all follow-up activity accurately in the system
- Escalate complex denials to Denial Specialist when appropriate
- Meet productivity and quality benchmarks established by leadership
- Assist with reducing aged AR and payer-specific backlog
Skills & Experience
Qualifications That Will Help You Thrive
- High school diploma or equivalent
- One (1) – Two (2) years medical billing or AR follow-up experience
- Understanding of CPT, ICD-10, and modifier basics
- Familiarity with payer requirements and reimbursement processes
- Strong communication skills for payer interaction
- Ability to interpret EOBs and remittance codes
- Time management and workload prioritization skills
- Analytical thinking to identify recurring issues
- Prolonged sitting and computer use
- Fully remote position- must have distraction free space