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Remote Work From Home Patient Service Representative Kaiser Permanente Jobs

First Source LLC

Customer Service Representative

$15.50/hr

Customer Service Representative FirstSource Healthcare has immediate full-time work from home ... and Kaiser Permanente policies. * Support scheduling and coordination of patient services when ...

AO Globe Life

Remote Work From Home Representative

Dallas, TX · On-site +1

$15.75 - $21.50/hr

Remote Work From Home Representative 100% Remote | Entry-Level Friendly | Full Training Provided ... Learn our products, services, and proven systems * Assist clients with questions and coverage ...

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Remote Work From Home Patient Service Representative Kaiser Permanente information

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How much do remote work from home patient service representative kaiser permanente jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote work from home patient service representative kaiser permanente in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Remote Work From Home Patient Service Representative Kaiser Permanente vs Remote Work From Home Medical Customer Service Representative?

AspectRemote Work From Home Patient Service Representative Kaiser PermanenteRemote Work From Home Medical Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare-specific trainingHigh school diploma or equivalent; healthcare or insurance knowledge beneficial
Work EnvironmentHome-based, healthcare call centerHome-based, insurance or healthcare call center
Employer & IndustryKaiser Permanente, healthcare industryVarious healthcare or insurance companies
Job FocusPatient inquiries, appointment scheduling, benefitsCustomer inquiries, billing, policy information

Both roles involve remote customer service in healthcare, requiring similar credentials and work environments. The main difference lies in the focus: Patient Service Representatives handle patient-specific needs at Kaiser Permanente, while Medical Customer Service Representatives may work across various healthcare or insurance companies, focusing more on billing and policy questions.

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The top searched job categories for Remote Work From Home Patient Service Representative Kaiser Permanente jobs are:

Remote Work From Home Patient Service Representative Kaiser Permanente jobs near you
Infographic showing various Remote Work From Home Patient Service Representative Kaiser Permanente job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 29% Part Time, and 7% Contract. Highlights an 7% In-person, and 93% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Customer Service Representative

First Source LLC

Remote

$15.50/hr

Other

Re-posted 5 days ago

Job description

Customer Service Representative

FirstSource Healthcare has immediate full-time work from home positions available as Customer Service Representative. As a Customer Service Support Agent, providing remote support to paramedics and healthcare professionals. This role is crucial in ensuring timely and accurate communication between patients, providers, and internal departments.

Key Responsibilities:

  • Answer inbound calls from patients, providers, and internal staff.
  • Provide non-clinical support to paramedics and emergency response teams.
  • Document interactions accurately in electronic systems.
  • Route calls to appropriate departments or escalate urgent issues.
  • Maintain confidentiality and adhere to HIPAA and Kaiser Permanente policies.
  • Support scheduling and coordination of patient services when needed.

Required Qualifications:

  • High School Diploma or GED.
  • Minimum 1 year of experience in a call center or customer service role.
  • Typing speed of at least 25-30 WPM.
  • Strong verbal and written communication skills.
  • Ability to work independently and manage multiple tasks.
  • Comfortable using multiple software systems simultaneously.
  • Internet speeds: 50mbps down / 25mbps up. Home connectivity: Must be cable or fiber internet and wired directly to the router with Ethernet jack for connectivity to PC capability. *No Wi-Fi or wireless extenders, No satellite, Starlink, Verizon or T-Mobile 4g/5g *Company will provide equipment; you will only be required to have a UL surge protector to protect equipment.

Additional Remote Work Requirements:

  • Must have a private, quiet and dedicated workstation. *No children or babysitting
  • Ability to work flexible hours, including evenings and weekends.
  • Ability to work any shifts 8am-10pm PST- Pacific time, Monday - Sunday *Overtime is based on company needs

Starting wage: $15 and Bilingual English/Spanish $15.50 (wage non-negotiable, *Additional earning potential for perfect attendance during each pay period.)

Working Environment:

This role may involve working with secure and confidential data, requiring adherence to strict data security and privacy standards. Some after-hours or weekend availability may be required during system maintenance, and month end operations. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

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