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Patient Access Representative Jobs in Alabama (NOW HIRING)

Conifer Value

Patient Access Representative II

Alabaster, AL · On-site

$14.75 - $18.75/hr

Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. Include the following. Others may be assigned.

Tenet Health

Patient Access Representative II

Homewood, AL · On-site

$17.25 - $22/hr

Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the ...

Tenet Health

Patient Access Representative II

Homewood, AL

$17.25 - $22/hr

Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the ...

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Patient Access Representative information

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How much do patient access representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patient access representative in Alabama is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.18 per hour, depending on experience, location, and employer.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can involve managing high-volume workloads and requires attention to detail, but it generally does not require advanced technical skills or extensive experience. Training is often provided on the job, and certifications like the Certified Patient Access Manager (CPAM) can enhance job prospects.
More about Patient Access Representative jobs

What are the most commonly searched types of Patient Access Representative jobs in Alabama?

The most popular types of Patient Access Representative jobs in Alabama are:

What are popular job titles related to Patient Access Representative jobs in Alabama?

For Patient Access Representative jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Patient Access Representative jobs in Alabama look for?

The top searched job categories for Patient Access Representative jobs in Alabama are:

What cities in Alabama are hiring for Patient Access Representative jobs?

Cities in Alabama with the most Patient Access Representative job openings:

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For Patient Access Representative jobs in AL, the most frequently searched job titles are:

Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 24% Part Time, and 8% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $35,908 per year, or $17.3 per hour.

Patient Access Representative

Springhill Hospitals Inc

Mobile, AL

$14.75 - $18.75/hr

Full-time

Re-posted 15 days ago

Springhill Medical Center (Alabama) rating

5.6

Company rating: 5.6 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

927th of 1,061 rated hospitals

Job description

We are looking for a Patient Access Representative to be the first point of contact for patients and assist them in obtaining medical care. The Patient Access Representative's responsibilities include collecting patient details, preparing admission documentation, explaining policies and procedures, and handling patient queries, concerns, and complaints. To be successful as a Patient Access Representative you should be able to perform administrative tasks with high efficiency and always maintain a positive and professional demeanor. Ultimately, a top Patient Access Representative is compassionate and committed to helping people.

Stay Connected! To ensure you don't miss important updates, we encourage you to opt in to receive text message notifications and check your email regularly throughout the hiring process. This helps us communicate with you quickly and ensures you receive timely updates regarding your application.

Various locations/shifts:

Pre-Registration- (Monday- Friday at the Cody Rd. location)

Front Registration- (Rotating weekdays, weekends, and holidays)

ER Registration- (Rotating weekdays, weekends, and holidays)

Pre-Employment Requirements:

  • We are a drug free facility. Passing a pre-employment drug screening is required.

Education Requirements:

  • Validation of a High school diploma/GED required.

Patient Access Representative Requirements:

  • Experience in a clerical position preferred.
  • Knowledge of medical terminology and insurance plans is beneficial.
  • Strong administrative and organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and maintain strong attention to detail.
  • Compassionate and patient.
  • Professional demeanor.
  • Must be willing to float to different areas of the hospital and/or Cody Rd. to accommodate the business needs of the department and organization.

Patient Access Representative Responsibilities:

  • Greeting patients and their caregivers on arrival.
  • Collecting information such as patient details and insurance information.
  • Preparing patient admission documentation.
  • Entering information into databases and maintaining accurate records.
  • Relaying information to relevant staff members.
  • Providing patients with insurance and payment information.
  • Dealing with patient questions, concerns, and issues.
  • Performing general administrative tasks.

What Springhill Medical Center (Alabama) employees say

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Hours and flexibility

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