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Remote Patient Access Jobs in Alabama (NOW HIRING)

Facilitates patient access to appropriate medical and specialty providers. * Educates patients and ... None Travel Requirements: 0% Remote position Work Authorization: * Guideway Care does not offer ...

Remote Pharmacist

Birmingham, AL · Remote

$54.50 - $65.50/hr

Encompass Health, the nation's leading provider of in-patient rehabilitation, welcomes committed ... From day one , you will have access to: * Affordable medical, dental, and vision plans for both ...

... access to patients with the care they need. This role is designed for independently licensed ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

... access to patients with the care they need. This role is designed for independently licensed ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

Remote Therapist - Alabama

Mobile, AL · Remote

$70K - $90K/yr

... access to patients with the care they need. This role is designed for independently licensed ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

... access to patients with the care they need. This role is designed for independently licensed ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

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Remote Patient Access information

What are some common challenges faced in a remote patient access role, and how can they be managed effectively?

A common challenge in a Remote Patient Access role is ensuring clear and compassionate communication with patients over phone or online channels, especially when verifying insurance or explaining complex billing details. Additionally, working remotely can make collaboration with clinical and administrative teams more challenging, requiring strong organization and proactive communication. To manage these challenges, it's important to utilize secure digital tools, follow clear protocols, and maintain regular virtual check-ins with teammates to ensure consistent service quality and information flow.

What is a remote patient access specialist?

A Remote Patient Access Specialist is a healthcare professional who assists patients with the administrative aspects of accessing medical care, such as scheduling appointments, verifying insurance, obtaining authorizations, and answering questions about billing or services—all while working remotely. They serve as the first point of contact for patients and help ensure a smooth experience from registration to care delivery. This role requires strong communication skills, attention to detail, and knowledge of healthcare systems and privacy regulations.

What is the difference between Remote Patient Access vs Remote Medical Receptionist?

AspectRemote Patient AccessRemote Medical Receptionist
CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma; administrative or customer service experience
Work EnvironmentRemote, healthcare provider offices, hospitalsRemote, healthcare clinics, hospitals
Job ResponsibilitiesScheduling, patient data entry, insurance verificationAnswering calls, appointment scheduling, patient inquiries

Remote Patient Access and Remote Medical Receptionist roles both support healthcare operations remotely, but Remote Patient Access focuses more on patient data management and insurance processes, while Remote Medical Receptionists handle communication and appointment coordination. Both require healthcare knowledge and excellent communication skills, making them similar yet distinct roles in the healthcare industry.

What are the key skills and qualifications needed to thrive as a remote patient access specialist?

To thrive as a Remote Patient Access Specialist, you need strong knowledge of healthcare registration processes, insurance verification, and patient data management, typically supported by a high school diploma or equivalent and healthcare experience. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and insurance eligibility tools is essential. Excellent communication, attention to detail, and problem-solving abilities help you effectively interact with patients and healthcare providers remotely. These skills ensure accurate patient information handling, smooth access to care, and positive patient experiences in a virtual environment.
What are the most commonly searched types of Patient Access jobs in Alabama? The most popular types of Patient Access jobs in Alabama are:
What cities in Alabama are hiring for Remote Patient Access jobs? Cities in Alabama with the most Remote Patient Access job openings:
Infographic showing various Remote Patient Access job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Patient Access Manager

Upstream Rehabilitation

Birmingham, AL • Remote

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Upstream Rehabilitation rating

6.3

Company rating: 6.3 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

671st of 887 rated healthcare providers


Job description

Upstream Rehabilitation is looking for a Patient Access Manager to join our team!

Title: Patient Access Manager

Location Type: Remote-Must reside in US

 

Build Your Career with Us!

Upstream Rehabilitation is the country's largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion.

We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With 1,200+ locations nationwide, 26 brand partners, and 8,000+ employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization.

The Role:

Join the Upstream Rehabilitation team as a Patient Access Manager, where you'll play a key role in delivering meaningful patient experiences. This remote leadership role drives patient access performance across assigned clinics by leading a team of remote Patient Care Coordinators and partnering closely with Operations leadership to monitor access metrics and ensure consistent execution of referral management, scheduling support, insurance verification, and coverage. Your work will directly support Upstream's mission, vision, and values.

What You'll Do:

  • Lead and develop a territoryaligned team of remote Patient Care Coordinators (PCCRs), ensuring strong performance, accountability, and engagement.
  • Manage and allocate PCCR coverage to support clinic volume demands, including PTO, vacancies, growth needs, and highvolume periods.
  • Oversee and ensure consistent execution of patient access workflows, including referrals, scheduling, benefits verification, authorizations, and EMR documentation.
  • Monitor territory access metrics (e.g., referral aging, scheduling lag, arrival rates), identify performance trends, and implement corrective action plans when standards are not met.
  • Partner with Clinic Directors, Vice Presidents of Operations, and Regional VPs to support field PCC performance and improve access outcomes.
  • Serve as the territory subject matter expert for patient access operations, providing visibility into performance metrics and ensuring consistent service delivery across clinics
  • Other projects and duties as assigned.

Who You Are:

  • High school diploma or equivalent.
  • 4+ years of experience in healthcare patient access or front-office operations.
  • 2+ years of direct people leadership experience. 
  • Experience leading and coaching remote teams, with accountability for performance management and corrective action.
  • Ability to analyze performance metrics, identify operational issues, and develop actionable improvement plans.
  • Strong crossfunctional communication skills, partnering effectively with field and operations leaders.
  • Proven ability to manage workforce allocation, coverage planning, and workflow compliance.
  • Skilled at translating territorylevel priorities into clear, structured daily execution for teams.

Nice to Haves:

  • 5+ years of experience healthcare/medical practice setting. 
  • Multi-site or territory-level oversight experience.

Why You'll Love Working Here

  • The chance to directly shape our organization's growth by hiring the talent that drives our mission.
  • Opportunities to stretch your skills-whether you're building pipelines, designing sourcing strategies, or advising leadership.
  • A collaborative team environment where your ideas are valued.
  • Competitive compensation, comprehensive benefits, and ongoing professional development.

Benefit Offerings:

  • Annual paid Charity Day to give back to a cause meaningful to you
  • 100% employer paid medical health insurance premium option available
  • Dental and Vision insurance
  • 401(k) with company match
  • Generous PTO and paid holidays
  • Supportive team and leadership invested in your success

A Better Place to Build Your Career

Upstream Rehabilitation offers meaningful opportunities across corporate and non-clinical roles, both remotely and in corporate offices nationwide. We invest in our people through leadership development programs, ongoing education, and professional growth opportunities.

Our corporate teams are critical to Upstream's success-and to the culture that makes this a great place to work. You'll join a group of talented professionals who collaborate, innovate, and know how to have fun while making a real impact.

Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. 

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

#LI-Remote


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