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Patient Account Representative Jobs in Georgia (NOW HIRING)

HSIFIN

Patient Account Representative - Hybrid

Atlanta, GA · Hybrid

$17 - $22.50/hr

Are you passionate about helping others and delivering exceptional customer service? We're looking for a motivated and detail-oriented Patient Account Representative to support hospital business ...

Phoebe Putney Health System

Patient Account Rep.

Albany, GA · On-site

$16.50 - $21.75/hr

CPAR certification or must be obtained within two years of employment Essential Functions ATTENTION TO BILLING DETAIL - PATIENT ACCOUNT REP: Prepares billing and follow ups on claims in a timely ...

Phoebe Putney Health System

Patient Account Rep.

Albany, GA · On-site

$16.50 - $21.75/hr

CPAR certification or must be obtained within two years of employment Essential Functions ATTENTION TO BILLING DETAIL - PATIENT ACCOUNT REP: Prepares billing and follow ups on claims in a timely ...

HSIFIN

Patient Account Representative - Hybrid

Atlanta, GA · Hybrid

$17 - $22.50/hr

Are you passionate about helping others and delivering exceptional customer service? We're looking for a motivated and detail-oriented Patient Account Representative to support hospital business ...

UHS

PATIENT ACCOUNT REP/MEDICAL COLLECTOR

Atlanta, GA · On-site

$17.75 - $23.25/hr

Responsibilities PATIENT ACCOUNT REPRESENTATIVE MEDICAL COLLECTOR The Georgia Business Center, located in Dunwoody, just north of 285, is seeking a dynamic and talented Patient Account Representative ...

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How much do patient account representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for patient account representative in Georgia is $18.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.28 per hour, depending on experience, location, and employer.

What is a patient account representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

How does a patient account representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What are the key skills and qualifications needed to thrive as a patient account representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What does a patient account representative do?

A patient account representative manages patients' billing and insurance information, processes payments, and resolves billing issues. They often use billing software and require strong communication skills to coordinate with patients and healthcare providers.
More about Patient Account Representative jobs

What are the most commonly searched types of Patient Account Representative jobs in Georgia?

The most popular types of Patient Account Representative jobs in Georgia are:

What are popular job titles related to Patient Account Representative jobs in Georgia?

For Patient Account Representative jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Patient Account Representative jobs in Georgia look for?

The top searched job categories for Patient Account Representative jobs in Georgia are:

What cities in Georgia are hiring for Patient Account Representative jobs?

Cities in Georgia with the most Patient Account Representative job openings:

What are popular job titles related to Patient Account Representative jobs in GA?

For Patient Account Representative jobs in GA, the most frequently searched job titles are:

Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in Georgia as of August 2026, with employment types broken down into 3% As Needed, 64% Full Time, 18% Part Time, 12% Contract, and 3% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,617 per year, or $18.1 per hour.

Patient Account Representative

Savannah, GA

St. Joseph's/Candler
Health Care and Social Assistance • 1 - 5K employees

7.0

Company rating: 7.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

People enjoy working here

Good schedule notice

Recommended by parents

Learn more about St. Joseph's/Candlerexternal

$17.09/hr

Full-time

Posted 20 days ago

Job description

  • Position Summary
    • The Patient Accounts Representative is responsible to prepare and submits claims to various insurance companies either electronically or by paper. They will need to ensure that all insurance claim edits from Meditech and Cirius are reviewed, analyzed and resolved. Ensure that the claims are compliant with federal and state regulations. Patient Account Representative is responsible for ensuring that all insurance claims are processed and paid. They will perform all follow up activity on the claim until adjudication. Responsibilities include but are not limited to billing, prompt follow-up and understands the laws that govern the billing.
  • Education
    • High School Diploma - Preferred
  • Experience
    • 2-3 Years Medical Accounts or Hospital experience - Preferred
    • 2-3 Years Customer Service experience - Preferred
  • License & Certification
    • None Required
  • Core Job Functions
    • Resolves payer denials promptly and appropriately. Mails paper claims promptly to the proper address. Re-bills accounts when necessary.
    • Acts upon computer reminders promptly and appropriately. Uses the most effective follow up method needed. Documents all action taken.
    • Files claims as assigned. Follows up on secondary aged accounts according to established time parameters. Resolves reminders promptly.
    • Submits assigned claims through Meditech and Billing Clearinghouse and provides confirmation reports to the manager. Reviews the Accounts Receivable Aging Report and works outstanding claims, oldest to newest, making calls to appropriate payor to determine claim status. Works with payor on resolving claim disputes, submits requested paperwork, and notifies Appeals Group for all denials.             
    • Daily performs billing functions to include but not limited to review and verification of electronic claims, transmission of claims to clearing house, preparation of paper claims as needed, preparation of secondary claims, processing of overpayment and underpayment responses and payment posting as assigned. Review treatment authorization status and obtain pre-authorization as needed. Coordinate and review upcoming appointments with operations assistant to assure pre-authorizations for provider visits.
    • Seeks answers/assistance from the appropriate source. Keeps up to date on billing/compliance rule changes.

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