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Patient Account Representative Jobs (NOW HIRING)

Addison Group

Patient Account Representative

Frisco, TX · Remote

$18 - $20/hr

Medical Collector (Patient Accounts Representative) - Remote Pay: $18 -$20 per hour Job Type: Direct Hire Location: Fully Remote (Must reside in an approved state) Schedule: Flexible Scheduling ...

Addison Group

Patient Account Representative

Frisco, TX · On-site

$18 - $20/hr

Medical Collector (Patient Accounts Representative) - Remote Pay: $18 -$20 per hour Job Type: Direct Hire Location: Fully Remote (Must reside in an approved state) Schedule: Flexible Scheduling ...

Survival Flight

Patient Account Representative

Chandler, AZ

$17.50 - $23/hr

We're looking for a detail-oriented Patient Account Representative who thrives in a fast-paced environment and enjoys solving complex billing challenges. If you have experience in medical accounts ...

Survival Flight

Patient Account Representative

Chandler, AZ · On-site

$17.50 - $23/hr

We're looking for a detail-oriented Patient Account Representative who thrives in a fast-paced environment and enjoys solving complex billing challenges. If you have experience in medical accounts ...

Community Health Network

$17.50 - $23.25/hr

Make a Difference The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing ...

Community Health Network

$17.50 - $23.25/hr

Make a Difference The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing ...

CommonSpirit Health

Patient Account Rep

Omaha, NE

$16.25 - $21.25/hr

As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping. Every day you will meticulously ...

CHI Health Clinic

Patient Account Rep

Omaha, NE · On-site

$16.42 - $23.19/hr

Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping.

Survival Flight

Patient Account Representative

Chandler, AZ · On-site

$17.50 - $23/hr

We're looking for a detail-oriented Patient Account Representative who thrives in a fast-paced environment and enjoys solving complex billing challenges. If you have experience in medical accounts ...

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Patient Account Representative information

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$11

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$28

How much do patient account representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for patient account representative in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What is a patient account representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

How does a patient account representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What are the key skills and qualifications needed to thrive as a patient account representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.
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Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.

Patient Account Rep

Southern Bone & Joint Specialists PA

Hattiesburg, MS • On-site

$12 - $15/hr

Full-time

Re-posted 23 days ago

Job description

About the Role:

The Patient Account Representative plays a crucial role in managing patient billing and account inquiries to ensure accurate and timely financial transactions. This full-time position involves serving as a primary point of contact for patients regarding their account status, payment options, and insurance information. The role requires meticulous attention to detail to verify patient data, process payments, and resolve discrepancies efficiently. By maintaining clear and compassionate communication, the representative helps enhance patient satisfaction and supports the healthcare provider’s revenue cycle management. Ultimately, this position contributes to the smooth operation of patient financial services and fosters positive relationships between patients and the healthcare organization.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Previous experience in a customer service or patient account role, preferably in a healthcare setting.
  • Basic knowledge of medical billing and insurance terminology.
  • Proficiency with computer systems and data entry.
  • Strong communication and interpersonal skills.

Responsibilities:

  • Respond promptly and professionally to patient inquiries about account balances, billing statements, and payment plans.
  • Verify patient insurance coverage and eligibility to ensure accurate billing and minimize claim denials.
  • Process payments, adjustments, and refunds accurately in the patient account system.
  • Collaborate with internal departments such as billing, insurance, and collections to resolve account discrepancies.
  • Maintain detailed records of patient interactions and account activities in compliance with privacy regulations.

Monday-Friday, Full-time, Hours 8:00am to 5:00pm.

Southern Bone & Joint Specialists, P.A. logo

About Southern Bone & Joint Specialists, P.A.

Sourced by ZipRecruiter

Southern Bone & Joint Specialists PA is a leading Orthopedic and Sports Medicine Clinic in South Mississippi. Its state-of-the-art facility is centrally located in Hattiesburg MS and within easy access to all corners of South Mississippi including: Jackson, Meridian, Vicksburg, Natchez, Brookhaven, McComb, Prentiss, Magee, Collins, Ellisville, Laurel, Waynesboro, Richton, Wiggins, Purvis, Lumberton, Poplarville, Pearl River, Bay St. Louis, Waveland, Diamondhead, Pass Christian, Gulfport, Biloxi, D'Iberville, Ocean Springs, Lucedale, Moss Point, and Pascagoula. Our doctors specialize in a range of services including: Orthopedic Surgery, Arthritic Joint Replacement Surgery, Hand and Microvascular Surgery, Foot and Ankle Reconstruction, Arthroscopy and Sports Medicine, Trauma Management, Physical Medicine and Rehab, Spine Disorders, Direct Anterior Hip Procedure, and Partial Knee Replacement.

Industry

Outpatient health care

Company size

51 - 200 Employees

Headquarters location

Hattiesburg, MS, US

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