17 Montefiore Patient Account Representative Jobs Hiring Near You

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Overview

Montefiore Health System is seeking a visionary Chief Medical Information Officer (CMIO) to lead clinical digital transformation across one of the nation's most respected academic health systems. Reporting to the Chief Digital and Information Officer (CDIO) and closely aligned with clinical leadership, the CMIO will serve as a critical connector between technology and clinical operations, driving system-wide adoption of Epic and other digital solutions to improve care delivery, provider experience, and patient engagement. 
In addition, the CMIO is expected to maintain part-time clinical practice, ensuring ongoing connection to frontline patient care and reinforcing clinical credibility while leading enterprise-wide digital initiatives.

As a central member of the digital leadership team, the CMIO will help shape Montefiore’s broader technology transformation—including AI enablement in Epic, cloud modernization, ambient clinical documentation, and digital tools like online scheduling. The CMIO will also work closely with Montefiore’s hospitals, academic partners, and community-based affiliates to ensure consistent and effective use of digital health solutions across all member entities.

Responsibilities 

Strategic Leadership & Governance

• Serve as a senior clinical leader and strategic advisor to the CDIO, helping to shape and execute Montefiore’s enterprise digital health and technology roadmap.
• Actively participate in Montefiore’s digital transformation, including major initiatives in ambient listening, online scheduling, Epic-based AI, and hybrid care models.
• Provide leadership in IT governance and clinical technology decision-making, ensuring alignment with clinical quality, patient safety, and operational efficiency goals.
• Influence and guide digital adoption across Montefiore’s member entities, balancing the need for standardization with local care delivery realities.

Clinical Informatics & Digital Enablement

• Lead the clinical informatics team responsible for Epic optimization, clinical decision support, documentation workflows, and physician experience
• Champion the safe, effective, and innovative use of Epic’s AI capabilities (e.g., predictive models, sepsis alerts, SDOH tools) and new features including ambient documentation and automation.
• Collaborate with product and experience teams to design and roll out digital tools that support both patient and provider experience—including mobile health, remote monitoring, and Epic’s MyChart features.

Physician Engagement & Change Management

• Act as the primary clinical liaison to the Digital and IT teams, ensuring that the voice of Montefiore’s diverse physician community is represented in all technology efforts.
• Lead efforts to drive provider adoption of Epic and new digital tools, including communication, training, and change management strategies.
• Improve physician satisfaction and reduce burnout by streamlining digital workflows and integrating new technology into daily clinical practice.

Data, Analytics, and Innovation

• Partner with Montefiore’s data science, analytics, and research informatics teams to advance data-driven care, clinical performance improvement, and academic research.
• Support innovation in AI and real-world evidence by translating clinical needs into actionable data use cases and insights.
• Guide clinical faculty and trainees in leveraging Epic data for education, quality improvement, and research.

Regulatory and Compliance

• Ensure Montefiore’s clinical systems comply with federal and state regulations, accreditation standards, and internal policies related to documentation, privacy, quality, and reporting.
• Lead efforts to standardize and improve clinical documentation and decision support across the Epic environment to ensure consistency, safety, and data integrity.

Requirements

• Doctor of Medicine (MD) or Doctor of Osteopathy (DO) including board certification in a clinical specialty required.
• Must possess a current, unrestricted New York State medical license or be eligible for licensure.
• Completion of clinical informatics fellowship or board certification in Clinical Informatics required.
• Minimum of 7–10 years of leadership experience in clinical informatics, ideally within an academic health system or large integrated delivery network.
• Experience leading large clinical initiatives across the organization including deep experience with Epic systems and demonstrated leadership in enterprise EHR implementation, optimization, and digital transformation.
• Familiarity with emerging healthcare technologies including AI, ambient listening, virtual care, and patient self-service tools.
• Track record of collaboration with cross-functional teams and the ability to lead in a complex, matrixed environment.
• Clinical practice expectation: Maintains active part-time clinical practice to ensure ongoing connection to patient care and support clinical credibility in enterprise decision-making.

Key Competencies

• Strategic mindset and systems-level thinking.
• Strong communication and interpersonal skills.
• Ability to lead change and drive innovation.
• Deep commitment to clinical excellence, digital equity, and provider wellbeing.
• Passion for improving patient care through technology.