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76 Acadia Patient Account Representative Jobs Hiring Near You

Acadia Healthcare

Patient Account Rep/ Collections

Mesa, AZ · On-site

$17.25 - $22.75/hr

Agave Ridge Behavioral Health Hospital is seeking a Full Time Patient Account Rep/ Collections Join our team at Agave Ridge Behavioral Hospital! We are changing how care is delivered by bringing ...

Acadia Healthcare

Chief Nursing Officer (CNO)

Columbus, OH · On-site

$115K - $158K/yr

Through evidence-based treatment and a patient-centered approach, our team is dedicated to helping patients achieve recovery, stability, and lasting wellness. As part of Acadia Healthcare, the nation ...

Acadia Healthcare

Chief Nursing Officer (CNO)

Columbus, OH · On-site

$115K - $158K/yr

Through evidence-based treatment and a patient-centered approach, our team is dedicated to helping patients achieve recovery, stability, and lasting wellness. As part of Acadia Healthcare, the nation ...

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Acadia Healthcare Jobs Information

Do workers at Acadia Healthcare get paid breaks?

Sometimes. Only some people get paid breaks.
66% of people say they don’t get paid breaks.
Based on data from 58 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Acadia Healthcare pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 76 people who took the Breakroom Quiz between July 2025 and July 2026.

At Acadia Healthcare, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Acadia Healthcare affordable enough for their workers?

Most people say the health insurance costs are okay.
72% of people say the health insurance costs are okay
Based on data from 57 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Acadia Healthcare?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 35% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 15% of people with changing schedules find out their shifts three weeks ahead of time.
  • 44% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at Acadia Healthcare worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Acadia Healthcare workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 102 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it for Acadia Healthcare workers to change shifts?

Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 68 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Acadia Healthcare?

Some people find it hard to get time off.
36% of people report it’s hard to get time off.
Based on data from 70 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Acadia Healthcare managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Acadia Healthcare spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 124 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Acadia Healthcare?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 78 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Acadia Healthcare job good for students?

Most students say this is a good place to work if you’re studying.
69% of students report this is a good place to work if you’re studying.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Acadia Healthcare good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
72% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Acadia Healthcare feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 78 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Acadia Healthcare get to take their breaks without interruption?

Only some people get breaks without interruption.
53% of people report that their breaks get interrupted.
Based on data from 62 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Acadia Healthcare?

Most people feel stressed out here.
83% of people say they often feel stressed out at work.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Acadia Healthcare enjoy their jobs?

Most people enjoy their job.
88% of people report they enjoy their job.
Based on data from 74 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Acadia Healthcare recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 82 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Acadia Healthcare?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 77 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Acadia Healthcare?

Only some people are given support to advance their career here.
In the last year, 61% of people report not being given support to advance their career here.
Based on data from 76 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Acadia Healthcare’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 76 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Acadia Healthcare is doing?

Most people don’t feel well informed about how the company is doing.
68% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and July 2026.
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Patient Account Representative -"Biller" (Onsite - In-Person Role Required)

Acadia Healthcare

West Bloomfield, MI • On-site

$16.75 - $22/hr

Full-time

Re-posted 4 days ago

Acadia Healthcare rating

6.2

Company rating: 6.2 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

700th of 887 rated healthcare providers

Job description

Overview
Join Our Team as a Patient Account Representative (Medical Billing & Collections)
Henry Ford Behavioral Health Hospital | West Bloomfield, MI
Full-Time | Onsite Position
Are you detail-oriented, driven by accuracy, and passionate about supporting quality patient care behind the scenes? Henry Ford Behavioral Health Hospital is seeking a Patient Account Representative to join our Business Office team and play a vital role in ensuring timely reimbursement and efficient revenue cycle operations.
Required Qualifications:
  • Medical billing and collections experience in a hospital setting required.
  • Strong knowledge of insurance claims processing, accounts receivable management, and reimbursement practices.
  • Experience working with Medicare, Medicaid, and commercial insurance payers preferred.
  • Proficiency in healthcare billing systems and electronic claims processing.

Position Summary
The Patient Account Representative is responsible for managing and resolving outstanding insurance claims and patient accounts to ensure accurate billing and reimbursement. This position requires strong analytical skills, attention to detail, and the ability to work collaboratively with internal teams to support the financial health of the organization while contributing to a positive patient experience.
Why Join Henry Ford Behavioral Health Hospital?
Henry Ford Behavioral Health Hospital is a joint venture between Henry Ford Health and Acadia Healthcare, bringing together nationally recognized healthcare expertise to expand access to high-quality behavioral health services throughout the Greater Detroit area.
Our state-of-the-art facility in West Bloomfield was designed to support healing, recovery, and wellness through a modern and therapeutic environment. The hospital features contemporary amenities, six outdoor therapeutic spaces, and a collaborative culture focused on delivering compassionate, evidence-based care.
As part of our team, you'll have the opportunity to contribute to a mission-driven organization that is making a meaningful impact on the lives of adolescents, adults, and senior adults throughout our community.
Apply today and become part of a team dedicated to excellence in behavioral healthcare.
Responsibilities
ESSENTIAL FUNCTIONS:
  • Call and status outstanding claims with third party payors.
  • Review claims issues and make corrections as needed and rebill.
  • Utilize claims clearing house to review and correct claims. Resubmit electronically when available.
  • Review explanation of benefits to ascertain that claim processed and paid correctly.
  • Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
  • Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
  • Prorate patient accounts and monitor that balance due is in the correct financial class.
  • Report an overview of the week to the BOD and participate in AR meetings.
  • Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
  • Assist financial counselors as needed.
  • Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.

Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
  • High school diploma or equivalent required.
  • Medical billing and collections experience in a hospital setting required.
  • Strong knowledge of insurance claims processing, accounts receivable management, and reimbursement practices.
  • Experience working with Medicare, Medicaid, and commercial insurance payers preferred.
  • Proficiency in healthcare billing systems and electronic claims processing.
  • Psychiatric experience preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:
Not applicable
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
HFORD
#LI-HFBH

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About Acadia Healthcare

Sourced by ZipRecruiter

Acadia Healthcare is a leading provider in the healthcare and hospital industry, based in Franklin, Tennessee, United States. The company is recognised for its commitment to creating a behavioural health network that provides accessible, high-quality treatment options for individuals suffering from mental health issues, addiction, eating disorders, and PTSD. Acadia Healthcare was founded in 2005, with the mission to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioural health and addiction disorders.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Franklin, TN, US

Year founded

2005

Social media

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