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Patient Account Representative Jobs in Rialto, CA

HUB

Account Representative

Diamond Bar, CA · On-site

$20 - $28.84/hr

Account Representatives for HUB's Certificate Processing Unit provide critical support to our customers by providing them accurate and on-demand Proofs of Insurance in a timely manner, ensuring the ...

HUB

Account Representative

Riverside, CA · On-site

$20 - $28.84/hr

Account Representatives for HUB's Certificate Processing Unit provide critical support to our customers by providing them accurate and on-demand Proofs of Insurance in a timely manner, ensuring the ...

DCL Corporation

Account Representative

Perris, CA · On-site

$22 - $24/hr

The Account Representative is responsible for supporting the account management team to help in client relationships and at times manage your own account base. You will be assisting all the related ...

DCL Logistics

Account Representative

Perris, CA · On-site

$22 - $24/hr

The Account Representative is responsible for supporting the account management team to help in client relationships and at times manage your own account base. You will be assisting all the related ...

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All JobsPatient Account Representative JobsPatient Account Representative Jobs in Rialto, CA

Patient Account Representative information

See Rialto, CA salary details

$11

$21

$28

How much do patient account representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for patient account representative in Rialto, CA is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $22.88 per hour, depending on experience, location, and employer.

What is a patient account representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

How does a patient account representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What are the key skills and qualifications needed to thrive as a patient account representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What does a patient account representative do?

A patient account representative manages patients' billing and insurance information, processes payments, and resolves billing issues. They often use billing software and require strong communication skills to coordinate with patients and healthcare providers.
More about Patient Account Representative jobs

What job categories do people searching Patient Account Representative jobs in Rialto, CA look for?

The top searched job categories for Patient Account Representative jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Patient Account Representative jobs?

Cities near Rialto, CA with the most Patient Account Representative job openings:

Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in Rialto, CA as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $44,673 per year, or $21.5 per hour.

REP, PATIENT ACCOUNT

Pomona, CA • On-site

Pomona Valley Hospital Medical Center
Health Care and Social Assistance • 1 - 5K employees

9.2

Company rating: 9.2 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

6th of 1,064 rated hospitals

Great coworkers

People enjoy working here

Good employer

Learn more about Pomona Valley Hospital Medical Centerexternal

$21.11 - $29.70/hr

Full-time

Re-posted 9 days ago

Job description

Position Summary: Responsible for accurate and timely billing initial or subsequent submissions, ensuring that both facility and professional bill forms has been submitted. Follow-up: Responsible for ensuring accounts have been adjusted per the terms of applicable contracts. Responsible for ensuring the payer is in receipt of our claims and the collection of the outstanding balance due per the terms of our applicable contracts. May perform other duties as assigned.
Job Qualifications: [Required]  High school diploma or equivalent. Six months billing experience or recent billing course. Familiar with medical terminology. Strong PC skills (Microsoft applications). Basic office skills (fax, copy machine, multi-line telephone, data entry). 
 

Salary Range: $21.11-$29.70. Salary will be commensurate with experience.

As part of our ongoing effort to remain an employer of choice, eligible employees who work qualifying weekend shifts receive a competitive weekend rate.

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About Pomona Valley Hospital Medical Center

Sourced by ZipRecruiter

PVHMC is a nationally recognized and accredited 412-bed, not-for-profit community medical center, proudly serving residents in eastern Los Angeles and western San Bernardino counties. With four Centers of Excellence – The Robert and Beverly Lewis Family Cancer Care Center, Stead Heart and Vascular Center, Women and Children’s Center and Trauma Center – PVHMC offers residents specialized services close to home.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pomona, CA, US

Year founded

1903

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What Pomona Valley Hospital Medical Center employees say

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Benefits

Hours and flexibility

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