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Patient Account Representative Jobs in Rialto, CA

Prime Healthcare

Account Representative

Ontario, CA · On-site

$23.12 - $28/hr

Applies payments to patient accounts accurately and efficiently. Distribution of all billing to ... The Account Representative is responsible for accurate and timely payment analysis of managed care ...

HUB

Account Representative

Riverside, CA

$20 - $28.84/hr

Account Representatives for HUB's Certificate Processing Unit provide critical support to our customers by providing them accurate and on-demand Proofs of Insurance in a timely manner, ensuring the ...

New

HUB

Account Representative

Diamond Bar, CA

$20 - $28.84/hr

Account Representatives for HUB's Certificate Processing Unit provide critical support to our customers by providing them accurate and on-demand Proofs of Insurance in a timely manner, ensuring the ...

New

DCL Corporation

Account Representative

Perris, CA · On-site

$22 - $24/hr

The Account Representative is responsible for supporting the account management team to help in client relationships and at times manage your own account base. You will be assisting all the related ...

DCL Logistics

Account Representative

Perris, CA · On-site

$22 - $24/hr

The Account Representative is responsible for supporting the account management team to help in client relationships and at times manage your own account base. You will be assisting all the related ...

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All JobsPatient Account Representative JobsPatient Account Representative Jobs in Rialto, CA

Patient Account Representative information

See Rialto, CA salary details

$11

$21

$28

How much do patient account representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for patient account representative in Rialto, CA is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $22.88 per hour, depending on experience, location, and employer.

What is a patient account representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

How does a patient account representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What are the key skills and qualifications needed to thrive as a patient account representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.
More about Patient Account Representative jobs
What job categories do people searching Patient Account Representative jobs in Rialto, CA look for? The top searched job categories for Patient Account Representative jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Patient Account Representative jobs? Cities near Rialto, CA with the most Patient Account Representative job openings:
Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in Rialto, CA as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $44,673 per year, or $21.5 per hour.

Patient Account Representative

Pyramid Consulting, Inc.

Pomona, CA • On-site

$21 - $24/hr

Other

Medical, Dental, Vision, Retirement

Posted 3 days ago

New

Job description

Immediate need for a talented Patient Account Representative. This is a 13 months contract opportunity with long-term potential and is located in Pomona, CA (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-23454
Pay Range: $21 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:

  • Review accounts receivable aging reports and prioritize collection activities
  • Follow up with insurance carriers regarding outstanding hospital claims
  • Perform collections and follow-up for institutional (UB-04) facility claims
  • Investigate, correct, and appeal denied or underpaid claims to maximize reimbursement
  • Coordinate with billing and other internal departments to resolve claim discrepancies
  • Accurately document all collection and follow-up activities in the billing system
  • Verify patient insurance eligibility through payer websites, insurance portals, and customer service representatives
  • Maintain compliance with HIPAA, organizational policies, and applicable state and federal regulations

Key Requirements and Technology Experience:

  • Key Skills; Experience with Hospital Accounts Receivable (AR)
  • Experience with Healthcare/Medical Collections
  • Experience with UB-04 (Institutional/Facility) Claims
  • Experience with Inpatient & Outpatient Collections
  • Experience with Insurance Follow-Up / Facility Claims
  • 1-3 years of experience in hospital accounts receivable, medical collections, or healthcare collections
  • Required experience with both inpatient and outpatient collections
  • Experience handling UB-04 (Institutional/Facility) claims
  • Experience collecting facility claims across multiple lines of business
  • Working knowledge of hospital billing processes, CPT, ICD, and DRG reimbursement methodologies
  • Familiarity with Medicare, Medicaid/Medi-Cal, and commercial insurance payer guidelines
  • Strong communication and negotiation skills for interacting with insurance payers
  • Proficiency with hospital billing/follow-up systems and Microsoft Office
  • Excellent analytical skills with the ability to identify claim denials, payment variances, and reimbursement opportunities
  • Strong attention to detail and organizational skills
  • High School Diploma or GED required

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .

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