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Patient Services Assistant Jobs in Rialto, CA (NOW HIRING)

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See Rialto, CA salary details

$11

$19

$26

How much do patient services assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for patient services assistant in Rialto, CA is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $22.40 per hour, depending on experience, location, and employer.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

What are the main challenges patient services assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What are the key skills and qualifications needed to thrive as a patient services assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What is a patient services assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

More about Patient Services Assistant jobs
What are the most commonly searched types of Patient Services jobs in Rialto, CA? The most popular types of Patient Services jobs in Rialto, CA are:
What are popular job titles related to Patient Services Assistant jobs in Rialto, CA? For Patient Services Assistant jobs in Rialto, CA, the most frequently searched job titles are:
What job categories do people searching Patient Services Assistant jobs in Rialto, CA look for? The top searched job categories for Patient Services Assistant jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Patient Services Assistant jobs? Cities near Rialto, CA with the most Patient Services Assistant job openings:
Patient Services Assistant jobs near you
Infographic showing various Patient Services Assistant job openings in Rialto, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $39,584 per year, or $19 per hour.

Patient Services Specialist

SimonMed Imaging

San Bernardino, CA • On-site

$21/hr

Per diem

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

SimonMed Imaging rating

5.8

Company rating: 5.8 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

773rd of 887 rated healthcare providers

Job description

Be the first point of care-guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
At SimonMed Imaging, the patient experience starts long before an exam takes place. Our Patient Service Specialists play a critical role in facilitating the patient admission flow across our imaging centers. From greeting patients to verifying insurance and processing documentation, this role ensures each visit starts with clarity, efficiency, and care.
We are looking for someone who thrives in a fast-paced environment, communicates with empathy, and takes pride in delivering exceptional service. If you enjoy helping people, solving problems, and being part of a collaborative healthcare team, this is an opportunity to make a meaningful impact every day.
What You Bring
A patient-first mindset: You treat every interaction with empathy, respect, and genuine concern for patient needs.
Strong communication and team-oriented approach: You communicate clearly, listen actively, support patients and teams with professionalism and empathy, and contribute to smooth, collaborative front desk operations.
Attention to detail: You accurately collect, process, and maintain patient demographics, insurance information, medical histories, consent forms, and payments with accuracy and care.
Adaptability and composure: You stay calm under pressure in high-volume environments, manage competing priorities, and handle sensitive or challenging situations with professionalism.
Reliability, accountability, and problem-solving: You take ownership of your work, follow through on commitments, consistently arrive prepared and ready to support the team, contribute to a positive culture, and help resolve scheduling, billing, and patient flow issues while maintaining a positive patient experience.
What You'll Gain
Purpose-driven work: Your role is essential to patient care, ensuring every individual is welcomed, supported, and guided through a smooth and compassionate access experience from the very start of their visit.
A collaborative team environment: Partner with clinical, operational, and support teams focused on delivering exceptional patient experiences.
Growth opportunities: Gain experience in healthcare operations, patient access, and medical administration within a growing organization.
You're a Strong Fit if You Have
• 1+ years of customer service, patient access, medical office, or call center experience preferred
• Experience with scheduling, insurance verification, or healthcare registration processes preferred
• Strong computer and data entry skills
• Ability to multitask in a fast-paced environment
• Excellent verbal and written communication skills
• Experience working with EMR/PM systems preferred
• High school diploma or equivalent required
Benefits
Your health, happiness and future matters!
At SimonMed Imaging, we offer:
• We believe in preventative care for everyone including our team - SimonMed provides free, whole-body scans to each member
• Competitive wages
• No nights/no calls/no weekends
• Cross training opportunities
• Medical, dental, and vision insurance
• 401(k) eligibility
• Pet Insurance
• Paid holidays
• PTO
• Sick Time
$21 - $21 an hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Employment is contingent upon successful completion of drug and background screening. Some positions will require a favorable driving record.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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