ZipRecruiter

Log In

1

Patient Representative Jobs in Rialto, CA (NOW HIRING)

UHS

Patient Representative - Full Time

Riverside, CA · On-site

$20.75 - $26.25/hr

Patient Representatives working in the Audiology department perform tasks that are prescribed, directed, and supervised by audiologists including, but not limited to, testing equipment set up ...

UHS

Patient Representative - Full Time

Riverside, CA · On-site

$23 - $33.18/hr

Provides Patient Care Services Representative coverage based on the Clinic requirements. Assumes all Patient Care Services Representative job responsibilities. Verifies established patient ...

Synergy Direct LLC

Be Seen First

Patient Service Representative

Pomona, CA · On-site

$23/hr

The Patient Service Representative will be responsible for: * Serving as the primary point of contact for patients in person and by phone * Greeting patients, assisting with concerns, and escalating ...

Pacer Group

Patient Services Representative

Pomona, CA · On-site

$17.75 - $22.75/hr

Patient Services Representative Location: Pomona, CA (91767) Duration: 13 weeks Working Schedule: Day Shift || Monday through Friday (8:30 AM - 5:00 PM) Job Summary: The Patient Services Scheduling ...

next page

Showing results 1-20

All JobsPatient Representative JobsPatient Representative Jobs in Rialto, CA

Patient Representative information

See Rialto, CA salary details

$12

$23

$39

How much do patient representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for patient representative in Rialto, CA is $23.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $27.50 per hour, depending on experience, location, and employer.

What is a patient representative?

A patient representative works in a medical care facility such as a doctor’s office, urgent care center, or hospital. Job duties may include checking in patients, responding to written correspondence, scheduling appointments, verifying health insurance, explaining policies or procedures, and updating patients’ medical charts. A patient representative is usually the first person patients see when they enter the health care facility, so they must provide excellent customer service to ensure patient satisfaction.

What are the key skills and qualifications needed to thrive as a patient representative, and why are they important?

To thrive as a Patient Representative, you need strong customer service skills, knowledge of healthcare processes, and at least a high school diploma or equivalent, with some employers preferring additional training in medical administration. Familiarity with electronic health records (EHR) systems, medical billing software, and scheduling tools is often required. Outstanding communication, problem-solving abilities, and empathy help you effectively address patient concerns and resolve issues. These skills are crucial for ensuring a positive patient experience and smooth operations within healthcare facilities.

How does a patient representative typically interact with clinical and administrative teams to resolve patient concerns?

Patient Representatives act as crucial liaisons between patients, clinical staff, and administrative teams. They regularly communicate patient feedback, concerns, or complaints to the appropriate department and facilitate timely resolutions. This often involves coordinating with nurses, physicians, billing, and scheduling staff to ensure patient needs are met efficiently. Strong communication and problem-solving skills are essential, as Patient Representatives must advocate for patients while balancing organizational procedures and policies.

What is the difference between Patient Representative vs Medical Secretary?

AspectPatient RepresentativeMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office or administrative certifications beneficial
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, hospitals, healthcare organizations
Common Search & ComparisonPatient communication, patient advocacy, customer service in healthcareMedical office administration, healthcare scheduling, patient records

The main difference between a Patient Representative and a Medical Secretary lies in their primary focus. Patient Representatives mainly handle patient advocacy, communication, and addressing concerns, while Medical Secretaries focus on administrative tasks like scheduling, record-keeping, and managing office operations. Both roles are essential in healthcare settings and often work closely to ensure smooth patient experiences.

More about Patient Representative jobs

What are popular job titles related to Patient Representative jobs in Rialto, CA?

For Patient Representative jobs in Rialto, CA, the most frequently searched job titles are:

What job categories do people searching Patient Representative jobs in Rialto, CA look for?

The top searched job categories for Patient Representative jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Patient Representative jobs?

Cities near Rialto, CA with the most Patient Representative job openings:

Patient Representative jobs near you
Infographic showing various Patient Representative job openings in Rialto, CA as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $47,942 per year, or $23 per hour.

Patient Representative - Full Time

Wellington Regional Medical Center

Corona, CA • On-site

$18 - $23/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Patient Care Services Representative

Come and join the RMC Family! We have been in the community since 1935. Our mission is to provide comprehensive multi-specialty medical services in the greater Riverside region. Your passion, inspiration, and talents are invaluable to us and our mission to serve others. Our facility can provide a place for you to thrive and continue your professional development. Quality healthcare is our passion, improving lives is our reward. We are working to change lives and transform the delivery of healthcare. Riverside Medical Clinic is the best place to work, practice medicine, and receive care.

Summary: Provides patient care services representative coverage based on the clinic requirements. Assumes all patient care services representative job responsibilities. Verifies established patient information to ensure accuracy and insurance information is correct. Collect co-pay and amounts due if applicable, giving each patient a receipt. Cooperates in cross-training others to ensure coverage at all times.

Patient representatives working in the audiology department perform tasks that are prescribed, directed, and supervised by audiologists including, but not limited to, testing equipment set up, operation and maintenance; clinical procedures, device orientation and training; hearing aid trouble shooting and repair; maintaining records related to patients, supplies, equipment; clinical activities including patient intake, scheduling, referral management, chart record-keeping, provider support requests, follow-up, customer service and other administrative support.

Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: High school diploma or general education degree (GED) required. Must possess good written and verbal communication skills, typing, general clerical skills and excellent telephone skills. Medical terminology and one year medical office experience preferred.

Essential Functions: Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable.

1. Cooperate in the cross training of this position to ensure adequate coverage at all times: cooperate in being cross-trained to another position to ensure coverage at all times.

2. May travel between departments and facilities to assist in coverage as required.

3. Assist in training of patient care service staff (e.g. classroom, on-the-job settings.)

4. Responsible for following and keeping each provider's schedule (e.g. Out-of-office meetings, lunches, and/or vacations). Update provider's calendar as needed in computer.

5. Schedule new and established patients according to the approved clinic guidelines of each practitioner and the appointment scheduling policies and procedures.

6. Verify and update patient information following patient registration criteria; obtain copies of insurance care. Make corrections into computer immediately.

7. Collect payments and inform patients of payment responsibility according to business office guidelines. Balance and deposit payments on daily basis.

8. Make return appointments for patients within the scheduling guidelines. Cancel and reschedule patients as needed. Follow protocol for all patients' check-in.

9. Take messages for the office staff and providers as requested and when appropriate (per policy). Route messages according to procedure.

10. Prepare charts according to office procedure.

11. Assume responsibility for initiating a pleasant, patient –oriented atmosphere by displaying a professional attitude through performance, appearance, and demeanor.

12. Duties may vary occurring to assignment (e.g. check-in or appointment scheduling for patient service representative).

13. Filing document daily in medical records.

14. Assume maintenance responsibility for office equipment (fax, copier, printer, etc.)

15. Cooperates in cross-training others to this position to ensure coverage at all times.

This opportunity offers the following: Challenging and rewarding work environment Growth and development opportunities within UHS and its subsidiaries Competitive compensation

About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Apply