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Patient Representative Jobs in Rialto, CA (NOW HIRING)

Patient Access Representative

Riverside, CA · On-site

$18 - $23/hr

Overview Patient Access Representative demonstrates the ability to accurately input demographic and insurance information for patients admitted to the Hospital, Emergency Department and Outpatient ...

Patient Access Representative

Riverside, CA · On-site

$18 - $23/hr

Overview Patient Access Representative demonstrates the ability to accurately input demographic and insurance information for patients admitted to the Hospital, Emergency Department and Outpatient ...

Patient Access Representative

Riverside, CA · On-site

$18 - $23/hr

Overview Patient Access Representative demonstrates the ability to accurately input demographic and insurance information for patients admitted to the Hospital, Emergency Department and Outpatient ...

Patient Access Representative

Riverside, CA · On-site

$18 - $23/hr

Overview Patient Access Representative demonstrates the ability to accurately input demographic and insurance information for patients admitted to the Hospital, Emergency Department and Outpatient ...

Patient Access Representative

Pomona, CA · On-site

$17.50 - $22.50/hr

Patient Access Representative Location: Pomona, CA (91767) Duration: 13 Weeks XXXX: XXXXXXXXXXX/hr Shift Details: * Day Shift: Monday - Friday (5x8 Hours) * Timing: (7:00 am - 330 pm ; 730am - 400pm ...

Showing results 41-60

Patient Representative information

See Rialto, CA salary details

$12

$23

$39

How much do patient representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for patient representative in Rialto, CA is $23.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $27.50 per hour, depending on experience, location, and employer.

What is a patient representative?

A patient representative works in a medical care facility such as a doctor’s office, urgent care center, or hospital. Job duties may include checking in patients, responding to written correspondence, scheduling appointments, verifying health insurance, explaining policies or procedures, and updating patients’ medical charts. A patient representative is usually the first person patients see when they enter the health care facility, so they must provide excellent customer service to ensure patient satisfaction.

What are the key skills and qualifications needed to thrive as a patient representative, and why are they important?

To thrive as a Patient Representative, you need strong customer service skills, knowledge of healthcare processes, and at least a high school diploma or equivalent, with some employers preferring additional training in medical administration. Familiarity with electronic health records (EHR) systems, medical billing software, and scheduling tools is often required. Outstanding communication, problem-solving abilities, and empathy help you effectively address patient concerns and resolve issues. These skills are crucial for ensuring a positive patient experience and smooth operations within healthcare facilities.

How does a patient representative typically interact with clinical and administrative teams to resolve patient concerns?

Patient Representatives act as crucial liaisons between patients, clinical staff, and administrative teams. They regularly communicate patient feedback, concerns, or complaints to the appropriate department and facilitate timely resolutions. This often involves coordinating with nurses, physicians, billing, and scheduling staff to ensure patient needs are met efficiently. Strong communication and problem-solving skills are essential, as Patient Representatives must advocate for patients while balancing organizational procedures and policies.

What is the difference between Patient Representative vs Medical Secretary?

AspectPatient RepresentativeMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office or administrative certifications beneficial
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, hospitals, healthcare organizations
Common Search & ComparisonPatient communication, patient advocacy, customer service in healthcareMedical office administration, healthcare scheduling, patient records

The main difference between a Patient Representative and a Medical Secretary lies in their primary focus. Patient Representatives mainly handle patient advocacy, communication, and addressing concerns, while Medical Secretaries focus on administrative tasks like scheduling, record-keeping, and managing office operations. Both roles are essential in healthcare settings and often work closely to ensure smooth patient experiences.

What are popular job titles related to Patient Representative jobs in Rialto, CA?

For Patient Representative jobs in Rialto, CA, the most frequently searched job titles are:

What job categories do people searching Patient Representative jobs in Rialto, CA look for?

The top searched job categories for Patient Representative jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Patient Representative jobs?

Cities near Rialto, CA with the most Patient Representative job openings:

Infographic showing various Patient Representative job openings in Rialto, CA as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $47,942 per year, or $23 per hour.

Patient Access Representative

AHMC Healthcare

Riverside, CA

$23 - $26.30/hr

Full-time

Re-posted 5 days ago


AHMC Healthcare rating

7.1

Company rating: 7.1 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Patient Access Representative demonstrates the ability to accurately input demographic and insurance information for patients admitted to the Hospital, Emergency Department and Outpatient Departments. Acknowledge consumers promptly and in a courteous manor, while maintaining a high level of professionalism and customer service to all we serve.   Communicate with multiple departments, including outside physician offices, collection of deposits, co-pays and balances. Notify Financial Advocates of ay self-pay or uninsured patients. Records information into computer, scans required documents, pre-registers patients as scheduled. Enters orders for specific ancillary or admissions as rendered.


  • 1 year experience in a hospital or medical office/clinic or business office, previous Admitting experience preferred.
  • Knowledge of medical terminology.
  • Ability to type with accuracy.
  • High school diploma or general education degree (GED) required.
  • Bilingual preferred.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.


What AHMC Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


AHMC Healthcare logo

About AHMC Healthcare

Sourced by ZipRecruiter

Caring for you and your loved ones is our top priority. We encourage our patients to be involved in the care process, and to communicate with our staff about their experience. From our admitting staff, to nurses, patient experience managers, and administration - we're here because we care. Physicians and facility staff are dedicated to achieving the highest level of clinical excellence. AHMC Healthcare hospitals have advanced diagnostics tools such as the MRI GE Signa HDxt1.5TMR system and the Toshiba Aquilon 128-slice CT scanner. Anaheim Regional Medical Center's Heart Center has the second largest volume of open heart surgeries in Orange County. Members of our Nursing staff have been recognized at the Hospital Heroes Awards and the SeniorServ Senior Care Hero Awards. Whichever AHMC Healthcare hospital you choose, you will be choosing a facility dedicated to delivering quality service and care.

Company size

5,001 - 10,000 Employees

Headquarters location

Alhambra, CA, US

Year founded

2004

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