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Patient Account Representative Jobs in California

Patient Account Representative

Goleta, CA ยท On-site

$19.50 - $25.50/hr

Cottage Health seeks a Patient Account Representative for their CH Patient Financial Services - Professional Billing department responsible for working hospital/physician accounts to ensure they are ...

Patient Account Representative

Goleta, CA ยท On-site

$23.62 - $34.83/hr

Cottage Health seeks a Patient Account Representative for their CH Patient Financial Services - Professional Billing department responsible for working hospital/physician accounts to ensure they are ...

Patient Account Representative

Goleta, CA ยท On-site

$23.62 - $34.83/hr

Cottage Health seeks a Patient Account Representative for their CH Patient Financial Services - Professional Billing department responsible for working hospital/physician accounts to ensure they are ...

Patient Accounts Rep - Full Time

Fremont, CA ยท On-site

$21.25 - $28.25/hr

The Patient Account Rep is responsible for the effective and creative use of proven follow-up techniques, and self-directed initiative, to contact patients and third party payers to collect payments ...

Patient Accounts Rep - Full Time

Fremont, CA ยท On-site

$29.50 - $32.57/hr

The Patient Account Rep is responsible for the effective and creative use of proven follow-up techniques, and self-directed initiative, to contact patients and third party payers to collect payments ...

Patient Accounts Rep - Full Time

Fremont, CA ยท On-site

$21.25 - $28.25/hr

The Patient Account Rep is responsible for the effective and creative use of proven follow-up techniques, and self-directed initiative, to contact patients and third party payers to collect payments ...

Patient Accounts Rep - Full Time

Fremont, CA ยท On-site

$21.25 - $28.25/hr

The Patient Account Rep is responsible for the effective and creative use of proven follow-up techniques, and self-directed initiative, to contact patients and third party payers to collect payments ...

Patient Accounts Rep - Full Time

Fremont, CA ยท On-site

$21.25 - $28.25/hr

The Patient Account Rep is responsible for the effective and creative use of proven follow-up techniques, and self-directed initiative, to contact patients and third party payers to collect payments ...

Patient Account Rep

Irwindale, CA ยท On-site

$23 - $25/hr

Experience supporting payment postings and refunds on the hospital side An employer in the Los Angeles area is looking for looking for an Account Follow Up Representative to support their Refund ...

Experience touching 40+ accounts per day * Experience working denials and submitting appeals * Experience working with DOFRs Nice to Have Skills & Experience * 2+ years of Cerner experience Insight ...

Experience touching 40+ accounts per day PLUSSES: * 2+ years of Cerner experience Day To Day: Insight Global is looking for a High Dollar Hospital Collector with a strong work ethic and high level of ...

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Patient Account Representative information

See California salary details

$11

$21

$28

How much do patient account representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for patient account representative in California is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.55 per hour, depending on experience, location, and employer.

What is a patient account representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

How does a patient account representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What are the key skills and qualifications needed to thrive as a patient account representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What does a patient account representative do?

A patient account representative manages patients' billing and insurance information, processes payments, and resolves billing issues. They often use billing software and require strong communication skills to coordinate with patients and healthcare providers.

What are the most commonly searched types of Patient Account Representative jobs in California?

The most popular types of Patient Account Representative jobs in California are:

What are popular job titles related to Patient Account Representative jobs in California?

For Patient Account Representative jobs in California, the most frequently searched job titles are:

What cities in California are hiring for Patient Account Representative jobs?

Cities in California with the most Patient Account Representative job openings:

Infographic showing various Patient Account Representative job openings in California as of August 2026, with employment types broken down into 3% As Needed, 75% Full Time, 15% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,966 per year, or $21.1 per hour.

Patient Acccount Representative

Modesto, CA โ€ข On-site

$21 - $24/hr

Full-time

Re-posted 5 days ago


Job description

Job Type
Full-time
Description
DESCRIPTION OF POSITON
This job description is a record of the essential functions of the listed job. The job description provides the employee, CEO, Human Resources, applicants, and other agencies with a clear understanding of the job, where it fits into the organization, and the skill and work requirements in relation to other jobs. Jobs are always changing to some degree and the existence of the approved job description is not intended to limit normal change and growth. The facility will make reasonable accommodations to otherwise qualified individuals who are capable of performing the essential functions of the job with or without reasonable accommodation.
POPULATION SERVED
The position does not involve direct patient care for a population of patients ages 18 and older. Age specific experience and/or special training and/or expertise are not required to serve this population.
POSITION SUMMARY
Under general supervision of the CFO, Director of Business Office Manager, and Director of Revenue Cycle Management, the Patient Account Representative may participate in any or all aspects of the patient accounts and receivable functions of the organization including billing, charge entry, collection, payment posting and credit balance resolution. He/she may reconcile daily reports. He/she may balance monthly transactions and provide summaries to finance department and administration.
POSITION QUALIFICATIONS
Two years of paid Medical Billing/Collections experience is preferred. A high school diploma or equivalent is required. Must have experience with billing/claim submission and revenue cycle collections. Knowledge of patient accounting and business office procedures is required. Must have excellent mathematical, written, and verbal communication skills.
DUTIES AND RESPONSIBILITIES
  • Track claims or charges and monitor third-party payers.
  • Inform billing Supervisor/CFO of any insurance issues (third party billing).
  • Update patient accounts.
  • Contact payers in order to obtain claim status consistently.
  • Ensure that all activities related to physician billing meet requirements.
  • Resubmit claims, appeals/denials, 1500, and extensive knowledge of Commercial/Government insurance.
  • Perform other job related duties as assigned by Management.

Salary Description
$21.00 - $24.00