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Patient Account Representative Jobs (NOW HIRING)

CommonSpirit Health

Patient Account Rep

Omaha, NE

$16.25 - $21.25/hr

As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping. Every day you will meticulously ...

CHI Health Clinic

Patient Account Rep

Omaha, NE · On-site

$16.42 - $23.19/hr

Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping.

TidalHealth

Representative - Patient Account

Salisbury, MD · On-site

$18.08 - $27.11/hr

Patient Account Representative Position Summary Responsible for the billing, follow-up and collection of Medical Center receivables in order to maintain positive cash flow and reduce accounts ...

CHI Health Clinic

Patient Account Rep

Omaha, NE

$16.42 - $23.19/hr

Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping.

CommonSpirit Health

Patient Account Rep

Omaha, NE

$16.25 - $21.25/hr

As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping. Every day you will meticulously ...

CHI Health Clinic

Patient Account Rep

Omaha, NE

$16.42 - $23.19/hr

Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping.

CHI Health Clinic

Patient Account Rep

Omaha, NE

$16.42 - $23.19/hr

Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping.

CHI Health Clinic

Patient Account Rep

Omaha, NE

$16.42 - $23.19/hr

Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping.

US Physical Therapy

Patient Account Representative

Houston, TX · On-site

$17.50 - $23/hr

It is an exhilarating time of growth for USPh, and we are hiring a Patient Account Representative with strong technical ability and business acumen to join our expanding Houston team. Your role will ...

SEMRHI

Patient Account Representative

Hattiesburg, MS

$15 - $20/hr

: The Patient Account Representative coordinates all patient and insurance billings accounts for all SeMRHI facilities. While serving as a team member, demonstrates knowledge and skills to ...

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Patient Account Representative information

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How much do patient account representative jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for patient account representative in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What Is a Patient Account Representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

What are Patient Account Representatives?

Patient Account Representatives are professionals who manage billing and payment processes in healthcare facilities. They communicate with patients about their accounts, explain charges, process payments, and help resolve billing issues. Their role often involves working with insurance companies to clarify coverage and ensure claims are handled correctly. They play a vital part in ensuring patients understand their financial responsibilities and in maintaining accurate financial records for healthcare providers.

How does a Patient Account Representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What are the key skills and qualifications needed to thrive as a Patient Account Representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.
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Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.
Patient Account Rep

Patient Account Rep

CommonSpirit Health

Omaha, NE

$16.25 - $21.25/hr

Full-time

Re-posted 11 days ago

CommonSpirit Health rating

7.1

Company rating: 7.1 out of 10

Based on 521 frontline employees who took The Breakroom Quiz

374th of 886 rated healthcare providers

Job description

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.


As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping.
Every day you will meticulously post these charges and payments to patient accounts and efficiently schedule daily appointments, contributing to the smooth operation of patient billing and scheduling.
To be successful in this role, you will demonstrate meticulous attention to detail in financial transactions, strong organizational skills for scheduling, and a commitment to accuracy and efficiency in patient account management.

  • Reviews and posts payments and write-off/adjustments from insurance and patients.
  • Reviews Explanation of Benefits (EOBs)/ Electronic Remittance Advice (ERAs), payments, adjustments, insurance contracts and contracting system, insurance benefits, and all account comments; applies knowledge of payer contracts and experience with insurance reviews to gather additional information as necessary.
  • Posts and tracks electronic funds transfer (EFT) information and validates EFTs for accuracy.
  • Follows write-off approval protocols for non-routine adjustments.
  • Manually posts non-electronic activities to include: payments, adjustments, and zero payment denials.
  • Completes daily posting log and quarterly cash handling audits and reports findings to Supervisor/Manager.

Required

  • Education - NONE

What CommonSpirit Health employees say

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