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Patient Financial Service Representative Jobs in Florida

Money Mart

Financial Service Representative

Sunrise, FL · On-site

$500K/yr

At Money Mart, we're more than just a financial services provider - we're the catalyst for ... Our dedication to inclusivity goes beyond representation; it's about fostering a culture where ...

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All JobsPatient Financial Service Representative JobsPatient Financial Service Representative Jobs in Florida

Patient Financial Service Representative information

See Florida salary details

$10

$13

$17

How much do patient financial service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient financial service representative in Florida is $13.72, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $13.46 per hour, depending on experience, location, and employer.

What is the difference between Patient Financial Service Representative vs Medical Billing Specialist?

AspectPatient Financial Service RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesPatient account management, insurance verification, payment processingProcessing medical claims, coding, billing submissions

While both roles involve healthcare finance, the Patient Financial Service Representative focuses on patient interactions and account management, whereas the Medical Billing Specialist handles the technical aspects of billing and claims processing. Both positions are essential in healthcare revenue cycle management and often work closely together.

What are the key skills and qualifications needed to thrive as a patient financial service representative?

To thrive as a Patient Financial Service Representative, you need strong knowledge of medical billing, health insurance processes, and financial counseling, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHR) systems, and coding tools like CPT and ICD-10 is typically required. Excellent customer service, attention to detail, and problem-solving abilities are standout soft skills in this role. These skills ensure accurate billing, effective patient communication, and efficient resolution of financial issues in a healthcare environment.

How do you become a patient financial service representative?

To become a patient financial service representative, candidates typically need a high school diploma or equivalent and should develop skills in customer service, communication, and basic financial or medical billing. Many employers prefer candidates with experience in healthcare billing or coding, and some roles may require certification such as the Certified Patient Financial Services Professional (CPFS). On-the-job training is common, and familiarity with billing software and healthcare regulations is beneficial.

What are some common challenges faced by patient financial service representatives, and how can they be managed effectively?

Patient Financial Service Representatives often encounter challenges such as managing complex billing inquiries, handling sensitive patient financial information, and addressing concerns about insurance coverage or payment plans. Effective communication and empathy are crucial for building trust with patients while ensuring accurate and timely resolution of financial issues. Staying organized, keeping up-to-date with insurance policies, and collaborating closely with clinical and billing teams can help manage these challenges and provide excellent service.

What does a patient financial service representative do?

A Patient Financial Service Representative assists patients with billing inquiries, processes payments, and helps resolve insurance issues related to medical services. They act as a liaison between patients, insurance companies, and healthcare providers to ensure accurate billing and timely payment. Their duties often include explaining account balances, setting up payment plans, verifying insurance coverage, and addressing any discrepancies or concerns related to patient accounts.
What are popular job titles related to Patient Financial Service Representative jobs in Florida? For Patient Financial Service Representative jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Patient Financial Service Representative jobs in Florida look for? The top searched job categories for Patient Financial Service Representative jobs in Florida are:
Patient Financial Service Representative jobs near you
Infographic showing various Patient Financial Service Representative job openings in Florida as of August 2026, with employment types broken down into 79% Full Time, 7% Part Time, 7% Temporary, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $28,533 per year, or $13.7 per hour.

Patient Financial Representative

BayCare Health System

Oldsmar, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

BayCare Health System rating

7.5

Company rating: 7.5 out of 10

Based on 398 frontline employees who took The Breakroom Quiz

232nd of 887 rated healthcare providers

Job description

Join BayCare as a Patient Financial Representative 🏥
Job Details
  • Location: Remote role with quarterly in-office meetings required
  • Facility: BayCare Health System, CBO Govt Collection - BCHS
  • Shift: Monday-Friday, 8:00 AM - 4:30 PM
  • Status: Full Time (Exempt: No)

About BayCare
BayCare is proud to be one of the largest employers in the Tampa Bay area. Our integrated healthcare network includes 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. Supported by more than 30,000 team members, BayCare operates with a forward-thinking philosophy grounded in trust, dignity, respect, responsibility, and clinical excellence.
Role Overview
Performs intermediate-level patient accounting functions including billing, collections, customer service, and cash applications. Responds to customer billing inquiries, posts payments, and documents patient account activity. Applies federal and state guidelines to collection efforts and interprets Explanation of Benefits (EOBs). Identifies payer-specific trends and implements billing guideline changes. Maintains supplies and tracks equipment maintenance.
Qualifications
Experience
  • Required: 2 years of Patient Accounts experience OR: 2 years of experience in a related field
  • Highly preferred: Direct accounts receivable (AR) experience in a healthcare setting, including patient finance and insurance.

Education
  • Required: High School Diploma or GED
  • Preferred: Associate degree

Total Rewards & Benefits
BayCare offers a competitive total rewards package, including:
  • BayCare offers a competitive total rewards package, including:
  • Flexible PRN scheduling
  • Medical, Dental & Vision Insurance
  • Paid Time Off (PTO)
  • 401(k) Match + Annual Contributions
  • Tuition Assistance
  • Wellness resources & community perks

Equal Opportunity Employer Veterans/Disabled

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