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Patient Financial Service Representative Jobs in Florida

BayCare Health System

Patient Financial Rep

Largo, FL · On-site

$14.75 - $16/hr

... services, outpatient centers, and thousands of physicians. Supported by more than 30,000 team ... Patient Financial Representative * Location: HomeCare Largo (Hybrid) * Status: Full Time * Shift:

Money Mart

Financial Service Representative

Tamarac, FL · On-site

$500K/yr

At Money Mart, we're more than just a financial services provider - we're the catalyst for ... Our dedication to inclusivity goes beyond representation; it's about fostering a culture where ...

Money Mart

Financial Service Representative

Sunrise, FL · On-site

$500K/yr

At Money Mart, we're more than just a financial services provider - we're the catalyst for ... Our dedication to inclusivity goes beyond representation; it's about fostering a culture where ...

Money Mart

Financial Service Representative

Naples, FL · On-site

$500K/yr

At Money Mart, we're more than just a financial services provider - we're the catalyst for ... Our dedication to inclusivity goes beyond representation; it's about fostering a culture where ...

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All JobsPatient Financial Service Representative JobsPatient Financial Service Representative Jobs in Florida

Patient Financial Service Representative information

See Florida salary details

$10

$13

$17

How much do patient financial service representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for patient financial service representative in Florida is $13.72, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $13.46 per hour, depending on experience, location, and employer.

What does a patient financial service representative do?

A Patient Financial Service Representative assists patients with billing inquiries, processes payments, and helps resolve insurance issues related to medical services. They act as a liaison between patients, insurance companies, and healthcare providers to ensure accurate billing and timely payment. Their duties often include explaining account balances, setting up payment plans, verifying insurance coverage, and addressing any discrepancies or concerns related to patient accounts.

What are the key skills and qualifications needed to thrive as a patient financial service representative?

To thrive as a Patient Financial Service Representative, you need strong knowledge of medical billing, health insurance processes, and financial counseling, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHR) systems, and coding tools like CPT and ICD-10 is typically required. Excellent customer service, attention to detail, and problem-solving abilities are standout soft skills in this role. These skills ensure accurate billing, effective patient communication, and efficient resolution of financial issues in a healthcare environment.

What are some common challenges faced by patient financial service representatives, and how can they be managed effectively?

Patient Financial Service Representatives often encounter challenges such as managing complex billing inquiries, handling sensitive patient financial information, and addressing concerns about insurance coverage or payment plans. Effective communication and empathy are crucial for building trust with patients while ensuring accurate and timely resolution of financial issues. Staying organized, keeping up-to-date with insurance policies, and collaborating closely with clinical and billing teams can help manage these challenges and provide excellent service.

What is the difference between Patient Financial Service Representative vs Medical Billing Specialist?

AspectPatient Financial Service RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesPatient account management, insurance verification, payment processingProcessing medical claims, coding, billing submissions

While both roles involve healthcare finance, the Patient Financial Service Representative focuses on patient interactions and account management, whereas the Medical Billing Specialist handles the technical aspects of billing and claims processing. Both positions are essential in healthcare revenue cycle management and often work closely together.

What are popular job titles related to Patient Financial Service Representative jobs in Florida?

For Patient Financial Service Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Patient Financial Service Representative jobs in Florida look for?

The top searched job categories for Patient Financial Service Representative jobs in Florida are:

Patient Financial Service Representative jobs near you
Infographic showing various Patient Financial Service Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $28,533 per year, or $13.7 per hour.

Customer Service/Patient Financial Rep

INTERCOASTAL MEDICAL GROUP

Sarasota, FL • On-site

$18/hr

Full-time

Re-posted 24 days ago

Job description

About Company:

Founded in 1993, Intercoastal Medical Group is an association of more than 100 highly credentialed physicians encompassing many medical specialties serving Sarasota County and Manatee County, Florida with nine locations. Intercoastal is the premier provider of choice in the Sarasota / Bradenton area.

Intercoastal Medical Group also prides itself on offering this area’s most current technology and resources. Extensive laboratory and diagnostic equipment and a day surgery center allow for fast and accurate diagnostic tests and procedures at conveniently located Intercoastal facilities.

We are always looking for qualified and compassionate professionals to join our team of dedicated providers and staff. If you enjoy working in a fast-paced environment where you can truly make a difference in the lives of patients, then Intercoastal Medical Group is the place for you.

About the Role:

The Customer Service/Patient Financial Representative plays a critical role in bridging the communication between healthcare providers and patients regarding financial matters. This position is responsible for managing patient inquiries, explaining billing processes, and assisting with payment arrangements to ensure a smooth financial experience. The role requires a compassionate and detail-oriented individual who can handle sensitive information with confidentiality and professionalism. By effectively resolving billing issues and providing clear information, the representative helps maintain patient satisfaction and supports the financial health of the organization. Ultimately, this role contributes to a positive patient experience by facilitating transparent and efficient financial interactions.

Location: 943 S. Beneva Road in Sarasota

Hours: Monday-Friday, 8am to 5pm

Minimum Qualifications:

  • High school diploma or equivalent required; associate degree or higher preferred.
  • Previous experience in customer service or patient financial services within a healthcare setting.
  • Basic knowledge of medical billing, insurance terminology, and healthcare regulations.
  • Strong communication skills with the ability to explain complex financial information clearly.
  • Proficiency in using computer systems and software related to billing and patient records.
  • Experience with insurance verification process.
  • Experience with explanation of benefits (EOBs).

Preferred Qualifications:

  • Experience working with electronic health record (EHR) systems and healthcare financial software.
  • Familiarity with HIPAA regulations and patient privacy standards.
  • Demonstrated ability to handle difficult conversations with empathy and professionalism.
  • Bilingual skills, particularly in Spanish, to assist a diverse patient population.

Responsibilities:

  • Respond promptly and professionally to patient inquiries related to billing, insurance coverage, and payment options.
  • Review and explain patient financial statements, charges, and payment plans to ensure understanding and transparency.
  • Assist patients in resolving billing discrepancies and coordinate with insurance companies to verify coverage and process claims.
  • Document all patient interactions accurately in the system to maintain up-to-date financial records and follow-up actions.
  • Collaborate with healthcare providers, billing departments, and insurance representatives to facilitate timely payments and resolve outstanding balances.
  • Assist with in-house collections.

Skills:

The required skills enable the representative to communicate effectively with patients, ensuring they understand their financial responsibilities and options. Proficiency in medical billing and insurance terminology allows the representative to accurately interpret and explain charges and coverage details. Strong computer skills facilitate efficient management of patient records and billing systems, ensuring accuracy and timely updates. Preferred skills such as certification and familiarity with healthcare software enhance the ability to navigate complex billing scenarios and regulatory requirements. Additionally, interpersonal skills and empathy are essential for managing sensitive financial discussions and maintaining positive patient relationships.

Intercoastal is a drug free workplace and EEO compliant. 


Monday-Friday, 8am to 5pm

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