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Patient Financial Service Representative Jobs (NOW HIRING)

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Financial Service Representative (Bank teller) Schedule: Full-time Mon-Fri Hours may vary based on branch needs A local credit union is seeking a professional and customer-focused financial service ...

PFS Representative Position Summary: As a member of our Patient Financial Services team, you will be responsible for using an electronic billing system to resolve billing issues and produce timely ...

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Patient Financial Service Representative information

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$14

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How much do patient financial service representative jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for patient financial service representative in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Patient Financial Service Representative vs Medical Billing Specialist?

AspectPatient Financial Service RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesPatient account management, insurance verification, payment processingProcessing medical claims, coding, billing submissions

While both roles involve healthcare finance, the Patient Financial Service Representative focuses on patient interactions and account management, whereas the Medical Billing Specialist handles the technical aspects of billing and claims processing. Both positions are essential in healthcare revenue cycle management and often work closely together.

What are the key skills and qualifications needed to thrive as a Patient Financial Service Representative, and why are they important?

To thrive as a Patient Financial Service Representative, you need strong knowledge of medical billing, health insurance processes, and financial counseling, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHR) systems, and coding tools like CPT and ICD-10 is typically required. Excellent customer service, attention to detail, and problem-solving abilities are standout soft skills in this role. These skills ensure accurate billing, effective patient communication, and efficient resolution of financial issues in a healthcare environment.

What does a financial services representative do?

A Patient Financial Service Representative manages patient billing, insurance claims, and payment processing. They communicate with patients and insurance companies to resolve billing issues and ensure accurate account information, often using billing software and maintaining confidentiality. The role requires strong communication skills and attention to detail.

What jobs pay 4000 a week without a degree?

A Patient Financial Service Representative typically earns between $15 and $25 per hour, which equates to approximately $600 to $1,000 weekly, so earning $4,000 a week without a degree is uncommon in this role. High-paying jobs that can reach $4,000 weekly without a degree often include roles such as sales managers, real estate brokers, or certain skilled trades like commercial pilots or experienced entrepreneurs, but these usually require significant experience, certifications, or licensing rather than formal degrees.

What is the role of patient financial services?

A Patient Financial Service Representative manages patient billing, insurance claims, and payment processing to ensure accurate and timely financial transactions. They communicate with patients about their financial responsibilities and may use billing software to track accounts and resolve billing issues.

What are some common challenges faced by Patient Financial Service Representatives, and how can they be managed effectively?

Patient Financial Service Representatives often encounter challenges such as managing complex billing inquiries, handling sensitive patient financial information, and addressing concerns about insurance coverage or payment plans. Effective communication and empathy are crucial for building trust with patients while ensuring accurate and timely resolution of financial issues. Staying organized, keeping up-to-date with insurance policies, and collaborating closely with clinical and billing teams can help manage these challenges and provide excellent service.

What degree do you need to be a patient representative?

A patient financial service representative typically needs at least a high school diploma or equivalent; some employers prefer postsecondary education such as an associate's degree in healthcare administration, business, or a related field. Relevant skills include communication, customer service, and familiarity with billing and insurance processes, but formal degrees are not always required for entry-level positions.

What does a Patient Financial Service Representative do?

A Patient Financial Service Representative assists patients with billing inquiries, processes payments, and helps resolve insurance issues related to medical services. They act as a liaison between patients, insurance companies, and healthcare providers to ensure accurate billing and timely payment. Their duties often include explaining account balances, setting up payment plans, verifying insurance coverage, and addressing any discrepancies or concerns related to patient accounts.
More about Patient Financial Service Representative jobs
What cities are hiring for Patient Financial Service Representative jobs? Cities with the most Patient Financial Service Representative job openings:
Who are the top companies hiring for Patient Financial Service Representative jobs? The top employers for Patient Financial Service Representative jobs are:
What states have the most Patient Financial Service Representative jobs? States with the most job openings for Patient Financial Service Representative jobs include:
Infographic showing various Patient Financial Service Representative job openings in the United States as of July 2026, with employment types broken down into 82% Full Time, 6% Part Time, 6% Temporary, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,182 per year, or $18.4 per hour.
Financial Service Representative

Financial Service Representative

Cottingham & Butler

Dubuque, IA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Cottingham & Butler rating

8.6

Company rating: 8.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

78th of 281 rated insurance


Job description

Financial Service Representative

It's an exciting time at SISCO (Self Insured Services Company)! We are currently adding a Financial Service Representative to our team. 

This role is primarily responsible for preparation and reconciliation of financial statements as well assisting in researching errors and issuing with accounts. We are looking for a numbers driven individual with great attention to detail to take on this task!

Full-Time Benefits - Most benefits start day 1

  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance

About SISCO:

SISCO was established in 1980 as a boutique third-party administrator dedicated to the administration of unique, complex plan designs. Today, SISCO is recognized as a premier third-party administrator for employee benefits, serving 600+ employers and 1,000,000+ members from our headquarters in Dubuque, IA.

For the past decade, many Health Insurance Carriers and Payers have been quietly driving industry trends in the wrong direction. The result is a lower standard of prudent review and ever-increasing costs. Our strategy is to simply administer employer plans with the same care, diligence, and expertise we apply to our own benefit program. Learn more at www.siscobenefits.com

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook


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