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Patient Financial Service Representative Jobs (NOW HIRING)

Mitchell & Mitchell Agency

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Financial Service Representative

Semmes, AL · On-site

$30K - $100K/yr

The Financial Service Representative at The Mitchell Agency plays a key role in managing client portfolios, acquiring new business, and providing expert financial advice to protect clients' assets.

SISCO

Financial Service Representative

Dubuque, IA

Financial Service Representative It's an exciting time at SISCO (Self Insured Services Company)! We are currently adding a Financial Service Representative to our team. This role is primarily ...

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Patient Financial Service Representative information

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$14

$18

$24

How much do patient financial service representative jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for patient financial service representative in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Patient Financial Service Representative vs Medical Billing Specialist?

AspectPatient Financial Service RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesPatient account management, insurance verification, payment processingProcessing medical claims, coding, billing submissions

While both roles involve healthcare finance, the Patient Financial Service Representative focuses on patient interactions and account management, whereas the Medical Billing Specialist handles the technical aspects of billing and claims processing. Both positions are essential in healthcare revenue cycle management and often work closely together.

What does a patient financial rep do?

A patient financial service representative assists patients with billing, insurance claims, and payment plans. They verify patient information, explain costs, and help resolve billing issues to ensure accurate and timely payments for healthcare services.

What are the key skills and qualifications needed to thrive as a Patient Financial Service Representative, and why are they important?

To thrive as a Patient Financial Service Representative, you need strong knowledge of medical billing, health insurance processes, and financial counseling, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHR) systems, and coding tools like CPT and ICD-10 is typically required. Excellent customer service, attention to detail, and problem-solving abilities are standout soft skills in this role. These skills ensure accurate billing, effective patient communication, and efficient resolution of financial issues in a healthcare environment.

What does a financial service representative do?

A Patient Financial Service Representative assists patients with billing, insurance claims, and payment plans. They verify patient information, explain charges, and help resolve billing issues, often using specialized software and maintaining confidentiality. Strong communication and attention to detail are essential skills for this role.

What are some common challenges faced by Patient Financial Service Representatives, and how can they be managed effectively?

Patient Financial Service Representatives often encounter challenges such as managing complex billing inquiries, handling sensitive patient financial information, and addressing concerns about insurance coverage or payment plans. Effective communication and empathy are crucial for building trust with patients while ensuring accurate and timely resolution of financial issues. Staying organized, keeping up-to-date with insurance policies, and collaborating closely with clinical and billing teams can help manage these challenges and provide excellent service.

What does a Patient Financial Service Representative do?

A Patient Financial Service Representative assists patients with billing inquiries, processes payments, and helps resolve insurance issues related to medical services. They act as a liaison between patients, insurance companies, and healthcare providers to ensure accurate billing and timely payment. Their duties often include explaining account balances, setting up payment plans, verifying insurance coverage, and addressing any discrepancies or concerns related to patient accounts.

What jobs pay 2000 a day?

Patient Financial Service Representatives typically do not earn $2,000 a day; their salaries are usually based on an annual or hourly rate. High-paying jobs that can reach this level often include specialized medical professionals, surgeons, or executive roles, but these are not typical for patient financial services. Achieving such daily earnings generally requires advanced qualifications, experience, or ownership of a business.

What is the highest paying job in financial services?

In financial services, high-paying roles include investment bankers, hedge fund managers, and private equity executives, often earning six-figure salaries and bonuses. These positions typically require advanced degrees, strong analytical skills, and extensive experience in finance or investment management.
More about Patient Financial Service Representative jobs
What cities are hiring for Patient Financial Service Representative jobs? Cities with the most Patient Financial Service Representative job openings:
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What states have the most Patient Financial Service Representative jobs? States with the most job openings for Patient Financial Service Representative jobs include:
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Patient Financial Service Representative jobs near you
Infographic showing various Patient Financial Service Representative job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $38,182 per year, or $18.4 per hour.
Patient Financial Representative

Patient Financial Representative

Signature Health Inc

OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Job Type
Full-time
Description
At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:
  • Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
  • Robust earned paid time off program (PTO)
  • Federal Loan Forgiveness Program (available on eligible roles
  • Professional Development Support

SCOPE OF ROLE
Reporting to the Supervisor, Patient Financial Services, the Patient Financial Representative helps patients resolve the patient responsibility portion of medical bills. The Patient Financial Representative creates a welcoming, professional and efficient experience for patients. The Patient Financial Representative will be successful in their role by creating an outstanding patient service experience by providing account resolution during in person and telephone encounters.
HOW YOU'LL SUCCEED
  • Perform as the subject matter expert regarding insurance coverages, including identifying correct insurance plans, hard stops in the EHR, correct filing orders, and accepted payers.
  • Accurately complete patient registration and cash collection during in person and telephone patient interviews to obtain demographic, insurance, medical and financial information.
  • Enroll and educate patients in financial assistance programs such as grants, sliding scale and self-pay options. This includes payment agreement plans, delinquency process, annual renewal and self-pay fees.
  • Educate patients on their financial obligation regarding payments, co-insurances, and co-pays, based on their insurance coverage or lack of insurance coverage.
  • Outreach and educate patients with balances - includes understanding of why the patient has a balance, options to resolve the balance, and discuss financial discharge process if balance is not resolved.
  • Function as an outstanding subject matter expert for your site's peers, providers and leaders regarding patient financial assistance and coverages.
  • Other duties as assigned.

Requirements
KNOWLEDGE & EXPERIENCE
  • High School Diploma or equivalent required.
  • 1-2 years' of experience in a patient facing role in person or via phone in a medical setting required.
  • American Heart Association (AHA) Basic Life Support (BLS) certification required.
  • Basic PC software application knowledge and ability to use multiple data systems preferred.

WORKING CONDITIONS
  • Work is normally performed in a typical interior/office/clinical work environment.
  • While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
  • Requires periods of sitting, standing, telephone, and computer work.
  • Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
  • Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
  • Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
  • Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
  • Possible exposure to blood borne pathogens while performing job duties.
  • Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
  • Sufficient dexterity to operate a PC and other office equipment.

This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.
All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.

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