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Bilingual Representative Jobs (NOW HIRING)

Miami's Best Water Treatment Company

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Sales Bilingual Representative- Earn Big Money / HOT Leads Daily!

Pembroke Pines, FL · On-site

$125K - $250K/yr

Bilingual Sales Representative- We are seeking competitive, money-motivated bilingual sales professionals who are ready to take their earnings to the next level. This position allows you to focus on ...

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Velera

Bilingual Spanish Fraud Detection Rep- REMOTE

$15.75 - $20/hr

July 27th, 2026 Second shift schedules available Starting Pay: $18.41 + BONUS Spanish Bilingual Representatives will receive an additional $1.00/hr language differential. The Opportunity The Fraud ...

GEICO

Entry Level - Sales Agent

Las Vegas, NV

... Bilingual Representative is a plus Bilingual (English/Spanish) (Preferred) Ability to speak, read and write English and Spanish fluently ( Preferred/ not required) What we provide: Long-term ...

Word & Brown

Customer Service Representative I (2796)

$20.50/hr

If hired as a Bilingual representative, Language Assistance Certification is required every two (2) years. Additional Competencies: Action Oriented, Approachability, Customer Focus, Humor, Listening ...

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How much do bilingual representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for bilingual representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are Bilingual Representatives?

Bilingual Representatives are professionals who provide customer service, support, or communication in two or more languages. They often work in call centers, customer support teams, or sales departments, helping clients or customers who speak different languages. Their main responsibilities include answering inquiries, resolving issues, and ensuring clear communication between the company and its diverse customer base. Bilingual Representatives play a crucial role in expanding a company's reach and improving the customer experience for non-English speakers.

What is the difference between Bilingual Representative vs Customer Service Representative?

AspectBilingual RepresentativeCustomer Service Representative
Required CredentialsLanguage proficiency, sometimes certificationCommunication skills, sometimes certification
Work EnvironmentCall centers, client support, retailCall centers, retail, service industries
Employer & Industry UsageCompanies serving diverse clients, global companiesVarious industries including retail, telecom, finance
Search & Comparison IntentFocus on language skills and bilingual rolesFocus on general customer support roles

The main difference between a Bilingual Representative and a Customer Service Representative lies in language skills. Bilingual Representatives are specifically hired to communicate with clients in multiple languages, often requiring language proficiency certifications. Customer Service Representatives handle general customer inquiries and support, primarily in one language. Both roles are common in call centers and retail environments, but Bilingual Representatives are essential for companies serving diverse or international markets.

How does a Bilingual Representative typically balance handling calls or inquiries in multiple languages during a workday?

Bilingual Representatives often manage a mix of calls, emails, or chats in different languages, depending on customer demand and business needs. Many companies use a call routing system that automatically assigns language-specific inquiries to available representatives with the appropriate skills. This means you may switch between languages frequently throughout the day, so strong multitasking abilities and mental flexibility are important. Regular team meetings and ongoing training help representatives stay up to date with language nuances and company policies, ensuring high-quality service in both languages.

What are the key skills and qualifications needed to thrive as a Bilingual Representative, and why are they important?

To thrive as a Bilingual Representative, you need fluency in at least two languages, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes language proficiency certifications are typically required. Cultural sensitivity, active listening, and problem-solving abilities help you connect with diverse clients and resolve their concerns effectively. These skills are crucial for delivering excellent customer service and bridging communication gaps in multicultural environments.
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Bilingual Representative jobs near you

Customer Service Representative I - Bilingual

Planet Home Lending LLC

Meriden, CT • On-site

$15.25 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Planet Home Lending rating

6.4

Company rating: 6.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts. Build your career at Planet-recognized as a Top Mortgage Employer by National Mortgage Professional.
Job Summary
The primary purpose of the Customer Service Representative I - Bilingual is to resolve all borrower inquiries on current mortgage loans received either via inbound/outbound calls. As a bilingual representative, this position handles inquiries in the customer's preferred language.
Essential Duties and Responsibilities
  • Responds to borrower inbound calls concerning their account, ensuring high quality service, adhering to productivity, and regulatory requirements. Researches customer issues and works towards resolution when needed. Updates servicing system with relevant notes/comments.
  • Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume permits.
  • Completes follow-up tasks to ensure customer satisfaction and resolution.
  • Miscellaneous duties as assigned.

Position Requirements
Education
  • High school diploma or equivalent required

Experience
  • General call center experience preferred
  • Experience with loan servicing a plus
  • Experience using specified second language in a professional capacity is preferred. Language testing may be required.

Functional/Technical Skills
  • Effective verbal and written communication skills in both English and specified second language.
  • Strong customer service skills
  • Ability to problem-solving
  • Ability to work in a fast-paced environment
  • Ability to multi-task and manage time effectively
  • Working knowledge of Microsoft Windows applications

Environmental/Physical Demands
Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.
Benefits
Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 11 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans.
Planet Home Lending does not accept unsolicited resumes or candidate submissions from recruiters or employment agencies. In the absence of an enforceable, fully executed agreement for a specified position, Planet Home Lending has no obligation to pay any compensation or recruiter fee of any kind. In the event a recruiter, agency or other similar third-party submits a resume or candidate without a valid binding agreement, Planet Home Lending explicitly reserves the right to pursue and hire those candidate(s) without any obligation or compensation to the referring party. Any unsolicited resumes, referrals, or candidate submissions, including those communicated to a member of the Human Resources team or a hiring manager, shall be deemed the property of Planet Home Lending. If you or your agency would like to be considered as a future recruiting partner, please email HR-Recruiting@planethomelending.com.

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