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Bilingual Representative Jobs (NOW HIRING)

CFS

Bilingual Customer Service Representative

Kent, OH · On-site

$43K - $46K/yr

Job title: Bilingual Customer Service Representative Location: On-site in Kent, OH Schedule: Monday-Friday Salary: $43,000 - $46,000 depending on experience Why This Opportunity Stands Out:

ADB INSURANCE CENTER INC

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SPANISH BILINGUAL SALES REP

Chicago, IL · On-site

$45K - $85K/yr

We want highly motivated and convincing Bilingual Insurance Sales Representatives . No matter your insurance sales experience, we'll invest in your success. We are seeking a passionate, self-driven ...

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ADB INSURANCE CENTER INC

Be Seen First

SPANISH BILINGUAL SALES REP

Chicago, IL · On-site

$45K - $85K/yr

We want highly motivated and convincing Bilingual Insurance Sales Representatives . No matter your insurance sales experience, we'll invest in your success. We are seeking a passionate, self-driven ...

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How much do bilingual representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for bilingual representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are Bilingual Representatives?

Bilingual Representatives are professionals who provide customer service, support, or communication in two or more languages. They often work in call centers, customer support teams, or sales departments, helping clients or customers who speak different languages. Their main responsibilities include answering inquiries, resolving issues, and ensuring clear communication between the company and its diverse customer base. Bilingual Representatives play a crucial role in expanding a company's reach and improving the customer experience for non-English speakers.

What is the difference between Bilingual Representative vs Customer Service Representative?

AspectBilingual RepresentativeCustomer Service Representative
Required CredentialsLanguage proficiency, sometimes certificationCommunication skills, sometimes certification
Work EnvironmentCall centers, client support, retailCall centers, retail, service industries
Employer & Industry UsageCompanies serving diverse clients, global companiesVarious industries including retail, telecom, finance
Search & Comparison IntentFocus on language skills and bilingual rolesFocus on general customer support roles

The main difference between a Bilingual Representative and a Customer Service Representative lies in language skills. Bilingual Representatives are specifically hired to communicate with clients in multiple languages, often requiring language proficiency certifications. Customer Service Representatives handle general customer inquiries and support, primarily in one language. Both roles are common in call centers and retail environments, but Bilingual Representatives are essential for companies serving diverse or international markets.

How does a Bilingual Representative typically balance handling calls or inquiries in multiple languages during a workday?

Bilingual Representatives often manage a mix of calls, emails, or chats in different languages, depending on customer demand and business needs. Many companies use a call routing system that automatically assigns language-specific inquiries to available representatives with the appropriate skills. This means you may switch between languages frequently throughout the day, so strong multitasking abilities and mental flexibility are important. Regular team meetings and ongoing training help representatives stay up to date with language nuances and company policies, ensuring high-quality service in both languages.

What are the key skills and qualifications needed to thrive as a Bilingual Representative, and why are they important?

To thrive as a Bilingual Representative, you need fluency in at least two languages, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes language proficiency certifications are typically required. Cultural sensitivity, active listening, and problem-solving abilities help you connect with diverse clients and resolve their concerns effectively. These skills are crucial for delivering excellent customer service and bridging communication gaps in multicultural environments.
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Bilingual Representative jobs near you
Bilingual Customer Service Representative

Bilingual Customer Service Representative

CFS

Hudson, OH

$43K - $46K/yr

Full-time

Posted 16 days ago

Job description

Job title: Bilingual Customer Service Representative
Location: On-site in Hudson, OH
Schedule: Monday–Friday
Salary: $43,000 - $46,000 depending on experience
Why This Opportunity Stands Out:

  • Manufacturer and distributor that focuses on delivering exceptional service to support distributor success

  • Believes strong service builds trust and leads to shared growth and achievement

  • Your voice matters—ideas are encouraged and valued

  • Flexible, supportive work culture

  • Opportunity to grow and take on more responsibility over time

Key Responsibilities (Bilingual Customer Service Representative):

  • Communicate with customers via phone, email, and chat in both Spanish and English

  • Assist with product/service questions, order issues, billing inquiries, and general support

  • Handle and resolve customer complaints with empathy and professionalism

  • Maintain accurate records of customer interactions and transactions

  • Collaborate with internal departments to ensure customer needs are met

  • Stay up-to-date on company products, services, and policies

Qualifications (Bilingual Customer Service Representative):

  • Fluent in Spanish and English (spoken and written)

  • Previous customer service experience preferred

  • Strong communication and problem-solving skills

  • Proficient with basic computer applications and CRM systems

  • Ability to multitask and manage time effectively

  • High school diploma or equivalent (college degree a plus)
    #INJUN2026

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