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Customer Service Representative Bilingual Russian Jobs

ULINE

Customer Service Representative - Bilingual

Kenosha, WI · On-site

$30/hr

  • Medical

  • Retirement

  • PTO

Customer Service Representative - Bilingual Pay from $26 to $30 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer ...

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Customer Service Representative Bilingual Russian information

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How much do customer service representative bilingual russian jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer service representative bilingual russian in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Bilingual Russian vs Customer Support Specialist Bilingual Russian?

AspectCustomer Service Representative Bilingual RussianCustomer Support Specialist Bilingual Russian
CredentialsHigh school diploma or equivalent; sometimes additional certifications in customer serviceHigh school diploma or equivalent; may include certifications in technical support
Work EnvironmentCall centers, retail, or office settings handling customer inquiriesCall centers, technical support centers, or online chat environments
Industry UsageRetail, telecommunications, banking, and service industriesTechnology, software, and hardware companies
Search & Comparison IntentCustomer service roles involving direct customer interaction in RussianTechnical or product support roles requiring bilingual skills in Russian

While both roles involve assisting customers in Russian, Customer Service Representatives focus on general inquiries and account issues, whereas Customer Support Specialists often handle technical problems and product-specific questions. The choice depends on whether the role emphasizes general customer service or technical support within the industry.

What are the key skills and qualifications needed to thrive as a customer service representative bilingual Russian?

To thrive as a Customer Service Representative Bilingual Russian, you need fluency in Russian and English, strong communication skills, and experience in customer support or call center environments. Familiarity with CRM software, ticketing systems, and basic office productivity tools is typically required. Outstanding patience, active listening, and problem-solving abilities help you excel when assisting diverse customers. These skills ensure clear communication, efficient issue resolution, and a positive customer experience in a multilingual service setting.

What are some common challenges faced by bilingual Russian customer service representatives, and how can they be managed?

Bilingual Russian Customer Service Representatives often encounter challenges such as accurately translating complex information, managing high call volumes, and addressing culturally specific concerns from Russian-speaking clients. To manage these, it's important to stay updated on company policies in both languages, use active listening skills, and leverage translation tools or support from colleagues when necessary. Regular training and collaboration with team members can also help ensure consistency and improve problem-solving in multilingual environments.
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Customer Service Representative Bilingual Russian jobs near you
Infographic showing various Customer Service Representative Bilingual Russian job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Customer Service Representative - Bilingual

Triad Financial Services, Inc. NMLS #1063

Jacksonville, FL • On-site

$14.25 - $18/hr

Other

Posted 11 days ago

Job description

Customer Service Representative

Triad Financial Services is a leading provider of financial services and solutions for manufactured home lending, serving clients nationwide. We are seeking a highly motivated and skilled Customer Service Representative, bilingual in English and Spanish, to join our growing team and advance their career.

Essential Functions:
  • Answer customer inquiries regarding loan accounts and take payments (not a collections position, inbound calls only)
  • Research customer complaints, concerns and payment history, then correct or adjust records as needed
  • Assist in monitoring escrow accounts for payment of taxes and insurance by mortgagor
  • Payment processing
  • Prepare payoffs
  • Discuss escrow analysis
  • Update loan records as needed
  • Assorted other duties as requested by manager
Minimum Qualifications:
  • Bilingual (Spanish and English)
  • Experience: 1-2 years' customer service in the finance/mortgage industry, escrow account knowledge
  • MSP/Black Knight software experience (preferred)
  • MS Office: Excel, Word, Outlook, Able to navigate across network, Windows PC proficient
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
  • Professional and welcoming phone etiquette required
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  • Must be responsible and reliable
  • High school diploma or GED required
  • Prior customer service experience preferred
Physical Demand:
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  • Must be able to talk, listen and speak clearly on telephone
  • Able to sit at a work station for prolonged periods of time
  • Must be able to physically type

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