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Bilingual Customer Service Representative

Franklin, TN · On-site

$15 - $16/hr

Customer Service Representative (Bilingual Spanish Preferred) Location: Franklin, TN | Pay: $16/hour | Type: Temp-to-Hire We are seeking a Customer Service Representative to handle a high volume of ...

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How much do customer service representative bilingual russian jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service representative bilingual russian in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service representative bilingual Russian?

To thrive as a Customer Service Representative Bilingual Russian, you need fluency in Russian and English, strong communication skills, and experience in customer support or call center environments. Familiarity with CRM software, ticketing systems, and basic office productivity tools is typically required. Outstanding patience, active listening, and problem-solving abilities help you excel when assisting diverse customers. These skills ensure clear communication, efficient issue resolution, and a positive customer experience in a multilingual service setting.

What are some common challenges faced by bilingual Russian customer service representatives, and how can they be managed?

Bilingual Russian Customer Service Representatives often encounter challenges such as accurately translating complex information, managing high call volumes, and addressing culturally specific concerns from Russian-speaking clients. To manage these, it's important to stay updated on company policies in both languages, use active listening skills, and leverage translation tools or support from colleagues when necessary. Regular training and collaboration with team members can also help ensure consistency and improve problem-solving in multilingual environments.

What is the difference between Customer Service Representative Bilingual Russian vs Customer Support Specialist Bilingual Russian?

AspectCustomer Service Representative Bilingual RussianCustomer Support Specialist Bilingual Russian
CredentialsHigh school diploma or equivalent; sometimes additional certifications in customer serviceHigh school diploma or equivalent; may include certifications in technical support
Work EnvironmentCall centers, retail, or office settings handling customer inquiriesCall centers, technical support centers, or online chat environments
Industry UsageRetail, telecommunications, banking, and service industriesTechnology, software, and hardware companies
Search & Comparison IntentCustomer service roles involving direct customer interaction in RussianTechnical or product support roles requiring bilingual skills in Russian

While both roles involve assisting customers in Russian, Customer Service Representatives focus on general inquiries and account issues, whereas Customer Support Specialists often handle technical problems and product-specific questions. The choice depends on whether the role emphasizes general customer service or technical support within the industry.

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What job categories do people searching Customer Service Representative Bilingual Russian jobs look for?

The top searched job categories for Customer Service Representative Bilingual Russian jobs are:

Customer Service Representative Bilingual Russian jobs near you
Infographic showing various Customer Service Representative Bilingual Russian job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Customer Service Representative (BILINGUAL)

LOGZONE INC

Pueblo, CO • On-site

$15.25 - $19.25/hr

Other

Posted 7 days ago

Job description

Customer Service Representative (BILINGUAL)

LOGZONE is a premier Veterans Administration-Certified Service-Disabled Veteran-Owned (SDVOSB) firm. Since 2007, LOGZONE has provided services in Logistics and Material Management, Facilities Operations and Maintenance, Integrated Logistics Support and Planning, and Medical Support. We strive to provide quality support services throughout the project life cycle. Our ability to remain a responsive resource to our customers and partner companies has allowed us to earn their trust and build positive relationships through performance. We are looking for qualified candidates with the same vision to succeed!

LOGZONE is seeking a BILINGUAL Customer Service Representative for a government contract in Pueblo, Colorado. The contract will operate out of the Pueblo Distribution Center of the U.S. Government Publishing Office.

Responsibilities:

  • Deliver professional customer support via telephone, email, and mail to the bilingual community.
  • Answer inbound/outbound calls, clarify needs, research issues, and resolve complaints.
  • Perform data entry, mail processing, reporting, and database updates.
  • Troubleshoot issues and escalate complex matters as needed.
  • Maintain thorough knowledge of products, services, and policies.
  • Import order files and update website as directed by supervisors.

Requirements:

  • Minimum 1 year customer service/call center experience.
  • High School Diploma or equivalent.
  • Fluency in English and Spanish (spoken and written).
  • Excellent communication and Microsoft Office skills (especially Excel).
  • Strong attention to detail and ability to multitask.

LOGZONE is an equal opportunity employer. We encourage diversity in our workforce. LOGZONE provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other factor protected by law. Minorities, women, and disabled and protected veterans are urged to apply. LOGZONE is a VEVRAA Federal Contractor.

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