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Patient Financial Service Representative Jobs (NOW HIRING)

Parkland Health

$17.25 - $18.75/hr

Customer service skills and experience. Ability to work in a fast paced environment. Must be able ... Reviews patient accounts for financial status to identify non-funded and/or under-funded patients.

Parkland Health

$17.25 - $18.75/hr

Customer service skills and experience. Ability to work in a fast paced environment. Must be able ... Reviews patient accounts for financial status to identify non-funded and/or under-funded patients.

Parkland Health

$17.25 - $18.75/hr

Customer service skills and experience. Ability to work in a fast paced environment. Must be able ... Reviews patient accounts for financial status to identify non-funded and/or under-funded patients.

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Patient Financial Service Representative information

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How much do patient financial service representative jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for patient financial service representative in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Patient Financial Service Representative vs Medical Billing Specialist?

AspectPatient Financial Service RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesPatient account management, insurance verification, payment processingProcessing medical claims, coding, billing submissions

While both roles involve healthcare finance, the Patient Financial Service Representative focuses on patient interactions and account management, whereas the Medical Billing Specialist handles the technical aspects of billing and claims processing. Both positions are essential in healthcare revenue cycle management and often work closely together.

What are the key skills and qualifications needed to thrive as a Patient Financial Service Representative, and why are they important?

To thrive as a Patient Financial Service Representative, you need strong knowledge of medical billing, health insurance processes, and financial counseling, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHR) systems, and coding tools like CPT and ICD-10 is typically required. Excellent customer service, attention to detail, and problem-solving abilities are standout soft skills in this role. These skills ensure accurate billing, effective patient communication, and efficient resolution of financial issues in a healthcare environment.

What does a financial services representative do?

A Patient Financial Service Representative manages patient billing, insurance claims, and payment processing. They communicate with patients and insurance companies to resolve billing issues and ensure accurate account information, often using billing software and maintaining confidentiality. The role requires strong communication skills and attention to detail.

What jobs pay 4000 a week without a degree?

A Patient Financial Service Representative typically earns between $15 and $25 per hour, which equates to approximately $600 to $1,000 weekly, so earning $4,000 a week without a degree is uncommon in this role. High-paying jobs that can reach $4,000 weekly without a degree often include roles such as sales managers, real estate brokers, or certain skilled trades like commercial pilots or experienced entrepreneurs, but these usually require significant experience, certifications, or licensing rather than formal degrees.

What is the role of patient financial services?

A Patient Financial Service Representative manages patient billing, insurance claims, and payment processing to ensure accurate and timely financial transactions. They communicate with patients about their financial responsibilities and may use billing software to track accounts and resolve billing issues.

What are some common challenges faced by Patient Financial Service Representatives, and how can they be managed effectively?

Patient Financial Service Representatives often encounter challenges such as managing complex billing inquiries, handling sensitive patient financial information, and addressing concerns about insurance coverage or payment plans. Effective communication and empathy are crucial for building trust with patients while ensuring accurate and timely resolution of financial issues. Staying organized, keeping up-to-date with insurance policies, and collaborating closely with clinical and billing teams can help manage these challenges and provide excellent service.

What degree do you need to be a patient representative?

A patient financial service representative typically needs at least a high school diploma or equivalent; some employers prefer postsecondary education such as an associate's degree in healthcare administration, business, or a related field. Relevant skills include communication, customer service, and familiarity with billing and insurance processes, but formal degrees are not always required for entry-level positions.

What does a Patient Financial Service Representative do?

A Patient Financial Service Representative assists patients with billing inquiries, processes payments, and helps resolve insurance issues related to medical services. They act as a liaison between patients, insurance companies, and healthcare providers to ensure accurate billing and timely payment. Their duties often include explaining account balances, setting up payment plans, verifying insurance coverage, and addressing any discrepancies or concerns related to patient accounts.
More about Patient Financial Service Representative jobs
What cities are hiring for Patient Financial Service Representative jobs? Cities with the most Patient Financial Service Representative job openings:
Who are the top companies hiring for Patient Financial Service Representative jobs? The top employers for Patient Financial Service Representative jobs are:
What states have the most Patient Financial Service Representative jobs? States with the most job openings for Patient Financial Service Representative jobs include:
What job categories do people searching Patient Financial Service Representative jobs look for? The top searched job categories for Patient Financial Service Representative jobs are:
Patient Financial Service Representative jobs near you
Infographic showing various Patient Financial Service Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,182 per year, or $18.4 per hour.
Financial Service Representative

Financial Service Representative

Firefighters Community Credit Union

Cleveland, OH • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 7 days ago

Job description

Firefighters Community Credit Union of Cleveland, OH is seeking a Financial Service Representative (Float) to join our team. Are you a self-starter with banking experience who is interested in building a rewarding career in the financial industry with an established credit union? Do you share in the credit union philosophy of "people helping people"? If so, please read on!

Our Financial Service Representative (Float) earn a competitive wage, depending on experience. We also offer a robust benefits package including medical, dental, vision, a 401(k) plan with company match, life insurance, short-term disability, and long-term disability. If this sounds like the financial industry service opportunity that you've been looking for, apply now!

Responsibilities

As a Financial Service Representative (Float) you will float between all six of our branches (Willoughby, Cleveland-Downtown, Cleveland-West Side, Parma, N. Ridgeville, and Wellington) And our Member Contact Center on an as needed basis. Your day is spent helping our members in the various branches with higher end financial needs. You thrive in a variable paced environment. As one of the voices of our credit union, you make sure that your warm smile and helpful attitude comes through in every phone and digital interaction.

You'll assist members with:

  • Advanced banking needs including opening and closing accounts, helping our members through the loan process, and facilitating fraud complaints
  • Education on products and services that we offer including share certificates, IRAs, electronic funds transfer and online banking
  • Uncovering needs and cross-selling financial products

QUALIFICATIONS FOR A FINANCIAL SERVICE REPRESENTATIVE

  • Two years or more of similar or related experience
  • Proficiency with technology including computers, tablets, and general office equipment
  • Cash handling abilities
  • Fantastic customer service skills
  • Dependable transportation to all our branches (Willoughby, St. Clair Avenue, Emerald Parkway, Parma, N. Ridgeville, and Wellington)
  • Previous sales experience is preferred
  • Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates.

WORK SCHEDULE

This position must be available during all hours that our branches are open. Availability must include Monday, Tuesday, Wednesday, and Friday 7:45am to 5:15pm, Thursday from 7:45am to 5:15pm, and Saturdays from 8:15am to 1:15pm.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this Financial Service Representative position, please apply at the link provided!


Job Posted by ApplicantPro