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Patient Financial Service Representative Jobs (NOW HIRING)

Parkland Health

$17.25 - $18.75/hr

Customer service skills and experience. Ability to work in a fast paced environment. Must be able ... Reviews patient accounts for financial status to identify non-funded and/or under-funded patients.

Parkland Health

$17.25 - $18.75/hr

Customer service skills and experience. Ability to work in a fast paced environment. Must be able ... Reviews patient accounts for financial status to identify non-funded and/or under-funded patients.

Parkland Health

$17.25 - $18.75/hr

Customer service skills and experience. Ability to work in a fast paced environment. Must be able ... Reviews patient accounts for financial status to identify non-funded and/or under-funded patients.

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Patient Financial Service Representative information

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How much do patient financial service representative jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for patient financial service representative in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Patient Financial Service Representative vs Medical Billing Specialist?

AspectPatient Financial Service RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesPatient account management, insurance verification, payment processingProcessing medical claims, coding, billing submissions

While both roles involve healthcare finance, the Patient Financial Service Representative focuses on patient interactions and account management, whereas the Medical Billing Specialist handles the technical aspects of billing and claims processing. Both positions are essential in healthcare revenue cycle management and often work closely together.

What are the key skills and qualifications needed to thrive as a Patient Financial Service Representative, and why are they important?

To thrive as a Patient Financial Service Representative, you need strong knowledge of medical billing, health insurance processes, and financial counseling, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHR) systems, and coding tools like CPT and ICD-10 is typically required. Excellent customer service, attention to detail, and problem-solving abilities are standout soft skills in this role. These skills ensure accurate billing, effective patient communication, and efficient resolution of financial issues in a healthcare environment.

What does a financial services representative do?

A Patient Financial Service Representative manages patient billing, insurance claims, and payment processing. They communicate with patients and insurance companies to resolve billing issues and ensure accurate account information, often using billing software and maintaining confidentiality. The role requires strong communication skills and attention to detail.

What jobs pay 4000 a week without a degree?

A Patient Financial Service Representative typically earns between $15 and $25 per hour, which equates to approximately $600 to $1,000 weekly, so earning $4,000 a week without a degree is uncommon in this role. High-paying jobs that can reach $4,000 weekly without a degree often include roles such as sales managers, real estate brokers, or certain skilled trades like commercial pilots or experienced entrepreneurs, but these usually require significant experience, certifications, or licensing rather than formal degrees.

What is the role of patient financial services?

A Patient Financial Service Representative manages patient billing, insurance claims, and payment processing to ensure accurate and timely financial transactions. They communicate with patients about their financial responsibilities and may use billing software to track accounts and resolve billing issues.

What are some common challenges faced by Patient Financial Service Representatives, and how can they be managed effectively?

Patient Financial Service Representatives often encounter challenges such as managing complex billing inquiries, handling sensitive patient financial information, and addressing concerns about insurance coverage or payment plans. Effective communication and empathy are crucial for building trust with patients while ensuring accurate and timely resolution of financial issues. Staying organized, keeping up-to-date with insurance policies, and collaborating closely with clinical and billing teams can help manage these challenges and provide excellent service.

What degree do you need to be a patient representative?

A patient financial service representative typically needs at least a high school diploma or equivalent; some employers prefer postsecondary education such as an associate's degree in healthcare administration, business, or a related field. Relevant skills include communication, customer service, and familiarity with billing and insurance processes, but formal degrees are not always required for entry-level positions.

What does a Patient Financial Service Representative do?

A Patient Financial Service Representative assists patients with billing inquiries, processes payments, and helps resolve insurance issues related to medical services. They act as a liaison between patients, insurance companies, and healthcare providers to ensure accurate billing and timely payment. Their duties often include explaining account balances, setting up payment plans, verifying insurance coverage, and addressing any discrepancies or concerns related to patient accounts.
More about Patient Financial Service Representative jobs
What cities are hiring for Patient Financial Service Representative jobs? Cities with the most Patient Financial Service Representative job openings:
Who are the top companies hiring for Patient Financial Service Representative jobs? The top employers for Patient Financial Service Representative jobs are:
What states have the most Patient Financial Service Representative jobs? States with the most job openings for Patient Financial Service Representative jobs include:
What job categories do people searching Patient Financial Service Representative jobs look for? The top searched job categories for Patient Financial Service Representative jobs are:
Patient Financial Service Representative jobs near you
Infographic showing various Patient Financial Service Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,182 per year, or $18.4 per hour.
Patient Financial Services Representative

Patient Financial Services Representative

Centers for Dialysis Care

Beachwood, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Great opportunity to join a company that values our employees and the patients we serve!
Centers for Dialysis Care is seeking an experienced Patient Financial Services Representative to work out of our Corporate Office located in Shaker Heights, OH. This position is onsite at our Shaker Heights location. 
Why Choose CDC?
  • We offer a complete benefits package to include medical, dental, vision, 401K, Short/Long Term Disability options, along with company paid life insurance
  • 210 Hours of PTO
  • Tuition Reimbursement Program
  • Employee Perks Program
  • Career Development Opportunities
  • Starting Salary is between $18.00 - $24.00 per hour (DOQ)
Position Overview:
The purpose of this position is to bill and collect insurance accounts receivable for multi-payer sources.
Job Description:
  • Prepares and sends claims monthly to payers for dialysis services rendered at our CDC clinics via an electronic billing system.
  • Analyzes Accounts Receivable to ensure timely payment is received for claims billed.  This includes root cause analysis, contact with payers (via phone or paper/electronic status inquires), ensuring patient responsibility is properly and timely identified.
  • Follows and reports status of delinquent patient accounts to the Director of Revenue Cycle, Manager of Revenue Cycle and Chief Financial Officer
  • Works on various revenue collection projects/duties as assigned

Qualifications:
  • High school diploma required, some college accounting courses or other field related continuing education
  • Knowledge of electronic billing systems preferably Quadex is required.
  • At least 3 years' experience in a Healthcare Accounts Receivable setting is essential
  • Excellent customer service, interpersonal and communication skills required
  • Knowledge of medical billing/collection practices
  • Knowledge of business office procedures
  • Knowledge of basic medical coding and third-party operating procedures and practices
  • Ability to establish and maintain effective working relationships with patients, employees and the public

Centers for Dialysis Care is proud to be an Equal Opportunity Employer.

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