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Billing Chat Jobs in Indiana (NOW HIRING)

Please do not reach out through our website's contact information (telephone, email, or web chat ... Review medical records and bills for accuracy and completeness, compare bills against records ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Understand clients' utility business processes, including customer service, billing, collections ...

Customer Service Rep Associate

Fort Wayne, IN · On-site

$14.75 - $20/hr

... billing and coding, along with other questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, face-to-face interactions, online chat, email, etc.

Our platform processes critical billing and customer operations for organizations that rely on ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Customer Service Rep Associate

Fort Wayne, IN · Hybrid

$15.75 - $21.50/hr

... billing and coding, along with other questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, face-to-face interactions, online chat, email, etc.

Customer Service Rep Associate

Fort Wayne, IN · On-site

$15.75 - $21.50/hr

... billing and coding, along with other questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, face-to-face interactions, online chat, email, etc.

... of billing, claims, the EHR, technical support, and everything else. Dedicated support from real people: Get the help you need in the moments that matter via email, phone, or chat. Leaders in ...

Customer Service Rep Associate

Fort Wayne, IN · Hybrid

$15.75 - $21.50/hr

... billing and coding, along with other questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, face-to-face interactions, online chat, email, etc.

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Billing Chat information

What is the difference between Billing Chat vs Billing Specialist?

AspectBilling ChatBilling Specialist
CredentialsBasic knowledge of billing software, customer service skillsHigh school diploma or equivalent; some roles may require certification
Work EnvironmentOnline, remote chat platforms, customer supportOffice or remote, handling billing processes and documentation
Employer & IndustryHealthcare, telecom, utilities, retailHealthcare, finance, insurance, retail
Search & Comparison IntentCustomer support, online billing assistanceBilling process, account management, invoicing

Billing Chat roles focus on providing billing support via online chat platforms, emphasizing customer interaction and quick issue resolution. Billing Specialists handle billing processes, invoicing, and account management, often requiring more detailed knowledge of billing systems. Both roles are essential in billing operations but differ mainly in communication method and scope of responsibilities.

What cities in Indiana are hiring for Billing Chat jobs? Cities in Indiana with the most Billing Chat job openings:

$15.50 - $20.50/hr

Full-time

Re-posted 7 days ago


Job description

Description

Position Summary

The Client Care Specialist is responsible for providing exceptional service to clients, addressing inquiries, resolving issues, and ensuring that all clients have a positive experience with the company. The role involves communicating directly with clients through various channels (e.g., phone, email, chat) and acting as the liaison between clients and internal teams to meet clients' needs.


Essential Duties of the Position

  • Strong verbal and written communication skills, with the ability to convey information clearly and empathetically.
  • A commitment to delivering exceptional customer service and maintaining a positive, client-first approach.
  • Ability to think critically, identify issues, and find effective solutions quickly.
  • Strong organizational skills, with the ability to prioritize tasks and manage time efficiently.
  • Ability to thrive in a fast-paced environment and handle changing client needs and priorities.
  • Proficiency in using CRM software, email, chat systems, and other office tools (e.g., Microsoft Office or Google Suite).
  • Meticulous in documenting client interactions and ensuring accuracy in all communications.

Requirements

Required Skills and Qualifications

  • Strong      verbal and written communication skills, with the ability to convey information clearly and empathetically.
  • A commitment to delivering exceptional customer service and maintaining a positive, client-first approach.
  • Ability to think critically, identify issues, and find effective solutions quickly.
  • Strong organizational skills, with the ability to prioritize tasks and manage time efficiently.
  • Ability to thrive in a fast-paced environment and handle changing client needs and priorities.
  • Proficiency in using CRM software, email, chat systems, and other office tools (e.g., Microsoft Office or Google Suite).
  • Meticulous in documenting client interactions and ensuring accuracy in all communications.

Preferred Qualifications

  • Previous experience in a customer service or client care role.
  • Familiarity with EPIC and other hospital systems
  • Knowledge of insurance process', excel
  • Fluency in additional languages is a plus.

Working Conditions

  • Full-time positions (40 hours per week)
  • Work schedule may require flexibility based on client needs.
  • In-office position

Physical Requirements

  • Ability to sit for extended periods of time and communicate via phone, email, or chat.