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Billing Chat Jobs (NOW HIRING)

4/28 Chat Billing Agent

Morrisville, NC

$16 - $20.50/hr

Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing inquiries and account issues, adjusting services as requested, and upholding a positive customer ...

Call Center Representative

El Paso, TX

$12.50 - $15.75/hr

As a professional Billing Chat Agent in our Customer Operations business unit, you will use your computer, written communication skills, multi-tasking, and problem-solving skills to nurture and grow ...

Customer Support Representative

El Paso, TX

$12.50 - $17.25/hr

As a professional Billing Chat Agent in our Customer Operations business unit, you will use your computer, written communication skills, multi-tasking, and problem-solving skills to nurture and grow ...

Diagnose and resolve customer issues related to account access, billing, technical errors, and ... Proficient in using live chat platforms, CRM systems, and remote support tools. * Strong written ...

Live Chat Agent

Harrisburg, IL

$14.75 - $19.50/hr

... medical or billing questions to the appropriate departments. The ideal candidate possesses ... Real-Time Engagement: Manage multiple simultaneous chat sessions professionally, addressing ...

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Billing Specialist

Boca Raton, FL · On-site

$55K - $65K/yr

Post payments and maintain accurate billing records. * Work closely with clinical and ... Let's chat and see how we can turn your career dreams into sunny realities! ️✨954-839-8477 ...

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Billing Chat information

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$13

$22

$34

How much do billing chat jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for billing chat in the United States is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.00 per hour, depending on experience, location, and employer.

What is the difference between Billing Chat vs Billing Specialist?

AspectBilling ChatBilling Specialist
CredentialsBasic knowledge of billing software, customer service skillsHigh school diploma or equivalent; some roles may require certification
Work EnvironmentOnline, remote chat platforms, customer supportOffice or remote, handling billing processes and documentation
Employer & IndustryHealthcare, telecom, utilities, retailHealthcare, finance, insurance, retail
Search & Comparison IntentCustomer support, online billing assistanceBilling process, account management, invoicing

Billing Chat roles focus on providing billing support via online chat platforms, emphasizing customer interaction and quick issue resolution. Billing Specialists handle billing processes, invoicing, and account management, often requiring more detailed knowledge of billing systems. Both roles are essential in billing operations but differ mainly in communication method and scope of responsibilities.

More about Billing Chat jobs
What cities are hiring for Billing Chat jobs? Cities with the most Billing Chat job openings:
What states have the most Billing Chat jobs? States with the most job openings for Billing Chat jobs include:
Infographic showing various Billing Chat job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 9% Part Time, 1% Temporary, and 14% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $47,241 per year, or $22.7 per hour.

4/28 Chat Billing Agent

Phenom People

Morrisville, NC

$16 - $20.50/hr

Other

Medical, Retirement

Posted 16 days ago


Job description

Billing Chat Agent

Full-time entry to midlevel chat-based roles resolving customer billing inquiries and account issues, adjusting services as requested, and upholding a positive customer relationship.

Profile: A positive, flexible communicator and good written communicator who can multi-task to solve problems for multiple customers at the same time. They use patience and strong written communication skills to uncover customer needs, answer questions, and leave a positive impact on every customer interaction.

Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.

It's about building relationships and turning the knowledge you gain in training into customer service wins. Billing Chat Agents make a real difference for their customers and the company. You will learn how to provide chat-based account and payment support services, including maintenance, activations, and packaging, plus how and when to schedule field visits and escalate chats to your support team. You'll learn how to answer general billing and payment questions. Your thorough understanding of Spectrum products and services will help you navigate your way to successful resolution.

It's all about learning and growing.

This may be a new road for you, but the journey is all mapped out. No matter your background, our quick, thorough, fully paid training can bring you up to speed on our advanced products and services in about five weeks. After that, you'll be the written voice of Spectrum: fielding questions, processing orders, updating account records, and more - all through our chat based platform. Continuing updates help you stay current on our newest products and services. With peer mentors and a dedicated coaching line always available, we make sure you have everything you need to create a smooth and streamlined experience for your customers and yourself.

With a deliberate path to success.

We believe the best people to lead are those who have been down the same road before. Our supervisors are provided the same training you receive, so they know exactly what kind of support will help you grow into a successful employee. With well-established career paths across multiple lines of business, advancement is a very real and achievable goal. Take your first step toward a long and rewarding career with Spectrum.

The benefits are clear.

In addition to the core benefits - industry-leading retirement savings plans, comprehensive health care, and paid training and time off - we offer free Spectrum products and services where available, education assistance, and a selection of other programs to support team members and their families.

What's required to get started?

  • Ability to read, write, speak and understand English
  • High School Diploma or GED

Preferred qualifications

  • 1 year previous customer service experience