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Billing Chat Jobs (NOW HIRING)

Phenom People

4/28 Chat Billing Agent

Morrisville, NC

$16 - $20.50/hr

Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing inquiries and account issues, adjusting services as requested, and upholding a positive customer ...

TradePending

Senior Billing Specialist

Dunwoody, GA · On-site

$19 - $25.50/hr

Conduct audits of OEM Billing Files, ensuring accuracy and compliance. * Collaborate with OEMs and ... Excellent phone, chat, and email etiquette. * Strong time management skills to meet deadlines and ...

Answering Service Care

Billing Specialist

Margate, FL · On-site

$22/hr

Support clients billing inquiries via CRM tickets, Emails, Live Chat and Calls * Strategic collaboration with the billing and business office teams to reduce AR aging and meet individual and team KPI'

TradePending LLC

Senior Billing Specialist

Atlanta, GA · On-site

Conduct audits of OEM Billing Files, ensuring accuracy and compliance. * Collaborate with OEMs and ... Excellent phone, chat, and email etiquette. * Strong time management skills to meet deadlines and ...

Zachry Group

Billing Clerk

San Antonio, TX · On-site +1

$15.75 - $20.50/hr

Accounting Billing Clerk Corporate Headquarters - Zachry Engineering Corporation Location: San ... chat, and software systems. Position may include visits to construction sites and industrial ...

Zachry Group

Billing Clerk

San Antonio, TX

$15.75 - $20.50/hr

Accounting Billing Clerk Corporate Headquarters - Zachry Engineering Corporation Location: San ... chat, and software systems. Position may include visits to construction sites and industrial ...

Tia

Billing Care Coordinator - Remote

Los Angeles, CA

$20 - $22/hr

About the Role We are looking for a Billing Care Coordinator to support members with complex or ... This role supports weekday, full-time coverage and requires comfort managing live phone and chat ...

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How much do billing chat jobs pay per hour?

As of May 30, 2026, the average hourly pay for billing chat in the United States is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.00 per hour, depending on experience, location, and employer.

What is the difference between Billing Chat vs Billing Specialist?

AspectBilling ChatBilling Specialist
CredentialsBasic knowledge of billing software, customer service skillsHigh school diploma or equivalent; some roles may require certification
Work EnvironmentOnline, remote chat platforms, customer supportOffice or remote, handling billing processes and documentation
Employer & IndustryHealthcare, telecom, utilities, retailHealthcare, finance, insurance, retail
Search & Comparison IntentCustomer support, online billing assistanceBilling process, account management, invoicing

Billing Chat roles focus on providing billing support via online chat platforms, emphasizing customer interaction and quick issue resolution. Billing Specialists handle billing processes, invoicing, and account management, often requiring more detailed knowledge of billing systems. Both roles are essential in billing operations but differ mainly in communication method and scope of responsibilities.

More about Billing Chat jobs
What cities are hiring for Billing Chat jobs? Cities with the most Billing Chat job openings:
What states have the most Billing Chat jobs? States with the most job openings for Billing Chat jobs include:
What job categories do people searching Billing Chat jobs look for? The top searched job categories for Billing Chat jobs are:
Billing Chat jobs near you
Infographic showing various Billing Chat job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $47,241 per year, or $22.7 per hour.

4/28 Chat Billing Agent

Phenom People

Morrisville, NC

$16 - $20.50/hr

Other

Medical, Retirement

Posted 23 days ago

Job description

Billing Chat Agent

Full-time entry to midlevel chat-based roles resolving customer billing inquiries and account issues, adjusting services as requested, and upholding a positive customer relationship.

Profile: A positive, flexible communicator and good written communicator who can multi-task to solve problems for multiple customers at the same time. They use patience and strong written communication skills to uncover customer needs, answer questions, and leave a positive impact on every customer interaction.

Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.

It's about building relationships and turning the knowledge you gain in training into customer service wins. Billing Chat Agents make a real difference for their customers and the company. You will learn how to provide chat-based account and payment support services, including maintenance, activations, and packaging, plus how and when to schedule field visits and escalate chats to your support team. You'll learn how to answer general billing and payment questions. Your thorough understanding of Spectrum products and services will help you navigate your way to successful resolution.

It's all about learning and growing.

This may be a new road for you, but the journey is all mapped out. No matter your background, our quick, thorough, fully paid training can bring you up to speed on our advanced products and services in about five weeks. After that, you'll be the written voice of Spectrum: fielding questions, processing orders, updating account records, and more - all through our chat based platform. Continuing updates help you stay current on our newest products and services. With peer mentors and a dedicated coaching line always available, we make sure you have everything you need to create a smooth and streamlined experience for your customers and yourself.

With a deliberate path to success.

We believe the best people to lead are those who have been down the same road before. Our supervisors are provided the same training you receive, so they know exactly what kind of support will help you grow into a successful employee. With well-established career paths across multiple lines of business, advancement is a very real and achievable goal. Take your first step toward a long and rewarding career with Spectrum.

The benefits are clear.

In addition to the core benefits - industry-leading retirement savings plans, comprehensive health care, and paid training and time off - we offer free Spectrum products and services where available, education assistance, and a selection of other programs to support team members and their families.

What's required to get started?

  • Ability to read, write, speak and understand English
  • High School Diploma or GED

Preferred qualifications

  • 1 year previous customer service experience

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