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Billing Chat Jobs (NOW HIRING)

Gotham Biotech

Online Chat Representative

Portland, ME · Remote

$24 - $27/hr

Diagnose and resolve customer issues related to account access, billing, technical errors, and ... Proficient in using live chat platforms, CRM systems, and remote support tools. * Strong written ...

Engrain

Client Solutions Associate

Greenwood Village, CO · On-site

$26 - $30/hr

Use AI tools to cross-reference incoming client communication against live subscription records and flag discrepancies that could cause incorrect billing. Chat, Operational Request & AI Triage ...

Engrain

Client Solutions Associate

Greenwood Village, CO · On-site

$26 - $30/hr

Use AI tools to cross-reference incoming client communication against live subscription records and flag discrepancies that could cause incorrect billing. Chat, Operational Request & AI Triage ...

Answering Service Care

Billing Representative

Margate, FL · On-site

$19.23/hr

Handle inbound and outbound communication with clients (calls, email, tickets, chat) regarding billing inquiries, payments, and account issues. * Process and reconcile customer payments accurately ...

Answering Service Care

Billing Specialist

Margate, FL · On-site

$22/hr

Support clients billing inquiries via CRM tickets, Emails, Live Chat and Calls * Strategic collaboration with the billing and business office teams to reduce AR aging and meet individual and team KPI'

DSV A/S

Billing Assistant

Torrance, CA · On-site

$20.35 - $25.43/hr

Please note that DSV will never request a chat interview or solicit funds from applicants or ... Billing Assistant - 120388 Time Type: Full Time Summary The billing assistant is primarily in ...

Quest Diagnostics

Billing Representative II

Clifton, NJ · On-site

$17.20/hr

Billing Representative II - Monday to Friday, 7:00AM - 4:30PM Eastern As a Billing Rep- Billing II, ... Prefer good digital skills computer (Outlook & Excel), phone systems, chat, automation, and AI.

Wyandotmemorial

$17 - $22/hr

Respond to patient billing inquiries by phone, email, chat, and in person. * Explain billing statements, insurance information, payment options, and hospital billing policies. * Resolve billing ...

Harris

$26/hr

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Ensure billing inventory for assigned clients is managed and financial goals are being met as set ...

Harris

$26/hr

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Ensure billing inventory for assigned clients is managed and financial goals are being met as set ...

Harris

$26/hr

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Ensure billing inventory for assigned clients is managed and financial goals are being met as set ...

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Billing Chat information

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$13

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How much do billing chat jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for billing chat in the United States is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.00 per hour, depending on experience, location, and employer.

What is the difference between Billing Chat vs Billing Specialist?

AspectBilling ChatBilling Specialist
CredentialsBasic knowledge of billing software, customer service skillsHigh school diploma or equivalent; some roles may require certification
Work EnvironmentOnline, remote chat platforms, customer supportOffice or remote, handling billing processes and documentation
Employer & IndustryHealthcare, telecom, utilities, retailHealthcare, finance, insurance, retail
Search & Comparison IntentCustomer support, online billing assistanceBilling process, account management, invoicing

Billing Chat roles focus on providing billing support via online chat platforms, emphasizing customer interaction and quick issue resolution. Billing Specialists handle billing processes, invoicing, and account management, often requiring more detailed knowledge of billing systems. Both roles are essential in billing operations but differ mainly in communication method and scope of responsibilities.

More about Billing Chat jobs
What cities are hiring for Billing Chat jobs? Cities with the most Billing Chat job openings:
What states have the most Billing Chat jobs? States with the most job openings for Billing Chat jobs include:
What job categories do people searching Billing Chat jobs look for? The top searched job categories for Billing Chat jobs are:
Billing Chat jobs near you
Infographic showing various Billing Chat job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 85% Full Time, 11% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $47,241 per year, or $22.7 per hour.
Google AI Architect - AI Chat Bot (Billing & Citizen Services)

Google AI Architect - AI Chat Bot (Billing & Citizen Services)

ZILLION TECHNOLOGIES, INC

Ashburn, VA

Full-time

Re-posted 18 days ago

Job description

Company Description

Zillion Technologies Inc. - (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge.

Job Description

Google AI Architect - AI Bot (Billing & Citizen Services)
Minimum Qualifications

  • Applicants selected for this position will be subject to a government background check (Public Trust Level) and must meet eligibility requirements.
  • US Citizen
  • College Degree Required

Role Summary:

The Google AI Architect will lead the design, development, and deployment of an AI-powered bot for our client to streamline billing processes and enhance citizen-facing services. This role is responsible for building a secure, scalable, and compliant AI solution on Google Cloud, including conversational interfaces delivered through web, API, and Google Workspace channels (Google Chat and Google Meet), to improve operational efficiency, accuracy, and user experience.

Key Responsibilities:

Responsible for architecting and deploying a secure, AI-powered chatbot on Google Cloud to automate client's billing processes and enhance citizen engagement through intelligent, compliant, and scalable digital services.

Architect and design an end-to-end AI chatbot solution using Google Cloud (Vertex AI, Dialogflow, Gemini, BigQuery, Cloud Functions, etc.).

Develop an intelligent bot to:

  • Automate billing inquiries and workflows.
  • Provide real-time, accurate responses to citizen queries.
  • Implement AI bot integrations across multiple interaction channels, including web interfaces, APIs, and Google Chat within Google Workspace.
  • Enable secure, authenticated, and role-based conversations via Google Chat for internal users and authorized stakeholders.
  • Design escalation workflows from AI bot to live support through Google Chat and Google Meet, as required.
  • Support self-service options for payments, invoices, and status tracking.
  • Ensure compliance with federal data security, privacy, and accessibility standards (FISMA, FedRAMP, HIPAA where applicable, Section 508).
  • Integrate the AI bot with our clients's existing billing systems, databases, and APIs.
  • Define AI governance, data management, and model lifecycle processes.
  • Optimize performance, scalability, reliability, and cost efficiency.
  • Establish monitoring, logging, and continuous improvement frameworks for AI models.
  • Collaborate with client stakeholders, project managers, and development teams to gather requirements and translate them into technical architecture.
  • Provide documentation, training, and knowledge transfer to internal teams.
Qualifications
  • Strong expertise in Google Cloud Platform (GCP) and AI services.
  • Experience with conversational AI, chatbots, and automation platforms.
  • Proficiency in AI/ML architecture, data pipelines, and API integrations.
  • Knowledge of federal IT compliance, cybersecurity, and data governance standards.
  • Experience designing scalable and secure cloud-based solutions.
  • Strong communication and stakeholder engagement skills.

Preferred Qualifications:

Experience working with federal agencies or government projects.

Background in billing systems, financial workflows, or citizen service platforms.

Certifications in Google Cloud or AI/ML Architecture.

Preferable Billing Functional Scope (for AI Bot) :

  • Handle citizen inquiries related to invoices, charges, and payment status.
  • Provide real-time access to billing details such as invoice number, amount due, due date, and payment history.
  • Support automated generation and delivery of invoices and billing statements.
  • Enable self-service payment guidance and redirection to secure payment platforms.
  • Validate billing discrepancies and route complex issues to human agents.
  • Automate reminders and notifications for upcoming or overdue payments.
  • Support refunds, adjustments, and credit inquiries based on predefined business rules.
  • Integrate with clients's financial and billing systems to ensure data accuracy and consistency.
  • Maintain audit trails and transaction logs for compliance and reporting.
  • Ensure secure handling of financial and personally identifiable information (PII).
Additional Information

Thanks & Regards, 

Praveen Kumar,

Sr. Recruiter

Zillion Technologies Inc

E-mail: praveen(at)zilliontechnologies(dot)com 

Phone: 571-814-3745 

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