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Billing Chat Jobs in Florida (NOW HIRING)

Support clients billing inquiries via CRM tickets, Emails, Live Chat and Calls * Strategic collaboration with the billing and business office teams to reduce AR aging and meet individual and team KPI'

Billing Representative II, Monday to Friday, 7:00AM - 4:30PM Eastern As a Billing Rep- Billing II, ... Prefer good digital skills computer (Outlook & Excel), phone systems, chat, automation, and AI.

Billing Representative II - Monday to Friday, 7:00AM - 3:30PM Eastern As a Billing Rep- Billing II, ... Prefer good digital skills computer (Outlook & Excel), phone systems, chat, automation, and AI.

Billing Representative II, Monday to Friday, 7:00AM - 4:30PM Eastern As a Billing Rep- Billing II, ... Prefer good digital skills computer (Outlook & Excel), phone systems, chat, automation, and AI.

Billing Representative II - Monday to Friday, 7:00AM - 3:30PM Eastern As a Billing Rep- Billing II, ... Prefer good digital skills computer (Outlook & Excel), phone systems, chat, automation, and AI.

... chat, or ticketing system. * Troubleshoot internet connectivity, modem/router issues, and basic network problems. * Assist customers with account updates, service upgrades/downgrades, and billing ...

Job Title Shift: 4pm-12:30am Monday-Friday (possible rotating Saturdays) Max Bill Rate: $22.00 Warehouse/Manufacturing experience is a plus Must have on resume or in chat feature on job seeker ...

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Billing Chat information

What is the difference between Billing Chat vs Billing Specialist?

AspectBilling ChatBilling Specialist
CredentialsBasic knowledge of billing software, customer service skillsHigh school diploma or equivalent; some roles may require certification
Work EnvironmentOnline, remote chat platforms, customer supportOffice or remote, handling billing processes and documentation
Employer & IndustryHealthcare, telecom, utilities, retailHealthcare, finance, insurance, retail
Search & Comparison IntentCustomer support, online billing assistanceBilling process, account management, invoicing

Billing Chat roles focus on providing billing support via online chat platforms, emphasizing customer interaction and quick issue resolution. Billing Specialists handle billing processes, invoicing, and account management, often requiring more detailed knowledge of billing systems. Both roles are essential in billing operations but differ mainly in communication method and scope of responsibilities.

What cities in Florida are hiring for Billing Chat jobs?

Cities in Florida with the most Billing Chat job openings:

$22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Job description

Join Our Legacy: Billing Specialist
Company: Answering Service Care
Location: In-office Position at ASC's Margate, FL Headquarters
About Us: Celebrating fifty (50) years in business in 2024, Answering Service Care stands as a testament to dedication, hard work, and commitment. We provide live telephone answering service to several thousand service companies nationwide, including doctors, lawyers, plumbers, electricians, and HVAC contractors, just to name a few. As a family-owned and operated business, we believe in the importance of relationships, both with our clients and our team members. Our core values and amazing company culture have been the foundation of our half-century legacy.
What you will do:
Answering Service Care is seeking a skilled and detail-oriented Billing Specialist to join our growing Billing team. This in-office role is ideal for someone with strong analytical abilities, excellent communication skills, and a proven track record in full-cycle B2B billing. The Billing Specialist will respond and resolve client inquiries, collect, process and reconcile client payments, support collections strategies to reduce AR aging, and more!
Key Responsibilities:
  • Partner cross-functionally with other teams such as Sales, Customer Success, Finance and Operations to support clients and promote success
  • Support clients billing inquiries via CRM tickets, Emails, Live Chat and Calls
  • Strategic collaboration with the billing and business office teams to reduce AR aging and meet individual and team KPI's
  • Own daily, weekly and monthly payment processing and reconciliation, with variance analysis
  • Work alongside their team to optimize collection efforts with past-due clients
  • Optimize knowledge of our billing technologies (TBS Billing Platform, Hubspot CRM, Monday.com, etc)
  • Work alongside Team Lead and Management to train and mentor new team members
  • Contribute to process improvement efforts, including documentation and SOP development

Qualifications:
  • 3-5 yrs full-cycle B2B Billing/AR experience
  • Associate or Bachelor's Degree in Accounting, Finance, Business, or related field is preferred
  • Advanced Excel or Google Sheets experience (pivot tables, lookups, formulas, etc)
  • Hands-on experience with an CRM (e.g. Hubspot, ) and electronic payment gateways (i.e. Authorize.net)
  • Relevant credentials are a plus (e.g., Certified Billing & Coding Specialist (CBCS), AAPC, AAHAM CRCE)
  • Working knowledge of PCI-DSS and HIPAA to ensure compliance
  • Exceptional interpersonal skills, with a focus on professionalism and confidentiality
  • Versatile team player with a strong work ethic and organizational skills to manage multiple tasks and priorities.
  • A customer-first mindset, with a passion for helping customers and team members through diverse situations.
  • Bilingual (English/Spanish) a plus.

What We Offer:
  • 401k with company match (50% match)
  • Paid holiday/vacation/personal time
  • Direct deposit (paid weekly)
  • Health/Dental/Vision/Supplemental Insurance
  • Fully Sponsored Employee Assistance Program (free to ALL employees)
  • Childcare Reimbursement (up to $375 per month)
  • Gym membership reimbursement (up to $15 per month)
  • Twenty (20) year trip of a lifetime anywhere in the world you want to go with a companion!
  • And many more benefits!

Rate of Pay: $22/hour
Schedule: 9 am - 5:30 pm, Monday-Friday (with flexibility for training)
At Shooster Holdings, inclusion and opportunity go hand in hand. We are proud to be an Equal Opportunity Employer and welcome applicants of all backgrounds, abilities, and beliefs. Need an accommodation? Just reach out to people@shoosterholdings.com