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Billing Chat Jobs in Tennessee (NOW HIRING)

The Freight Payment Supervisor is responsible for supervising the carrier freight bill payment ... Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track ...

Responds to freight bill problems and exceptions * Determines problem resolution and root cause ... Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track ...

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Deliver friendly, first-contact-resolution customer service across phone, chat, email, and SMS * Help with orders, shipments, returns, and billing questions * Juggle multiple systems while keeping ...

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Provide friendly, first-contact-resolution service across phone, chat, email, and SMS * Assist with orders, shipments, returns, and billing questions * Navigate multiple systems while keeping every ...

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Billing Chat information

What is the difference between Billing Chat vs Billing Specialist?

AspectBilling ChatBilling Specialist
CredentialsBasic knowledge of billing software, customer service skillsHigh school diploma or equivalent; some roles may require certification
Work EnvironmentOnline, remote chat platforms, customer supportOffice or remote, handling billing processes and documentation
Employer & IndustryHealthcare, telecom, utilities, retailHealthcare, finance, insurance, retail
Search & Comparison IntentCustomer support, online billing assistanceBilling process, account management, invoicing

Billing Chat roles focus on providing billing support via online chat platforms, emphasizing customer interaction and quick issue resolution. Billing Specialists handle billing processes, invoicing, and account management, often requiring more detailed knowledge of billing systems. Both roles are essential in billing operations but differ mainly in communication method and scope of responsibilities.

What cities in Tennessee are hiring for Billing Chat jobs?

Cities in Tennessee with the most Billing Chat job openings:

Infographic showing various Billing Chat job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 12% Part Time, and 5% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution.

Freight Payment Supervisor

GEODIS

Brentwood, TN • Hybrid

Full-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago


GEODIS rating

6.5

Company rating: 6.5 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

287th of 366 rated logistics


Job description

Who We Are: 

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Our hybrid work schedule requires team members to be in the office four days per week, with the flexibility to work remotely one day each week. 

Position Summary:

The Freight Payment Supervisor is responsible for supervising the carrier freight bill payment functions to ensure accurate payment in accordance with carrier and client contracts.

Your Role on the Team:

  • Supervises team of Freight Payment Analysts to include: scheduling, training development, counseling, disciplinary actions, timecard maintenance and tracking and performance reviews
  • Ensures that carriers are submitting invoices in a timely and accurate manner, either manually or electronically
  • Ensures that Coordinators are processing carrier invoices in a timely and accurate manner, complying with both carrier and client contract terms
  • Responds to freight bill problems and exceptions
  • Determines problem resolution and root cause analysis
  • Prepares reports and performance metrics and KPI’s for internal and external distribution
  • Responds to carrier payment inquiry
  • Maintain files and documentation
  • Creates or integrates AP transactions entry into Financial System
  • Maintains working relationships with customers, carriers and co-workers to facilitate multiple tasks and priorities

What you need:

  • Minimum 2 to 3 years related experience working with carriers on processing invoices; or an equivalent combination of education and experience
  • Experience in 3PL preferred
  • Knowledge of financial reporting and systems
  • Knowledge of TMS applications and freight payment systems
  • PC literate to include Microsoft Office products such as Word, Excel, Power Point, and Outlook
  • Ability to read, analyze, and interpret financial reports, technical procedures, or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

What you gain from joining our team:  

  • Access wages early with the Rain financial wellness app. 
  • Free telemedical access to doctors and therapists through FirstStop Health available first day of employment! 
  • Health, dental, and vision insurance after 30 days of employment 
  • 401k match 
  • Paid maternity and paternity leave 
  • Access to career development, employee resource groups, and mentorship programs 
  • Employee discounts 
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app 
  • Free financial wellness programs 
  • Daycare discount program 
  • Opportunities to volunteer and give back to your community 
  • + more!  

Join our Team! 

  • Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. 

OR 

  • Text DELIVER to 88300 to apply!      

What GEODIS employees say

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