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Chaa Certification Jobs in Tennessee (NOW HIRING)

Chaa Certification information

See Tennessee salary details

$28.6K

$65K

$104.4K

How much do chaa certification jobs pay per year?

As of Aug 23, 2026, the average yearly pay for chaa certification in Tennessee is $65,010.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $83,500.00 per year, depending on experience, location, and employer.

What is a CHAA certification?

A CHAA (Certified Healthcare Access Associate) certification job refers to roles in patient access services, such as patient registration, admissions, and front desk operations in healthcare facilities. Professionals with CHAA certification demonstrate knowledge of healthcare regulations, customer service, and administrative processes. This credential is recognized by the National Association of Healthcare Access Management (NAHAM) and can enhance career opportunities in the healthcare industry.

What are the typical daily responsibilities for someone with a CHAA certification?

Daily tasks for a professional with CHAA Certification often include registering patients, verifying insurance coverage, collecting co-pays, and updating patient records in electronic health systems. You will interact regularly with patients, physicians, and insurance providers to ensure accurate and timely processing of admissions or appointments. Attention to detail is key, as mistakes in registration or billing information can affect patient care and organizational reimbursement. Additionally, you'll be troubleshooting patient concerns and helping streamline access to care, making you an essential part of the healthcare front office team.

What are the key skills and qualifications needed to thrive in the CHAA certification position, and why are they important?

To thrive as a CHAA Certification holder (Certified Healthcare Access Associate), you need strong knowledge of patient registration, healthcare administrative processes, and customer service, typically supported by the National Association of Healthcare Access Management (NAHAM) CHAA credential. Familiarity with electronic health record (EHR) systems, medical billing software, and appointment scheduling platforms is essential. Excellent communication, attention to detail, and problem-solving abilities are highly valued in this role. These competencies ensure accurate patient data handling, efficient workflow, and a positive experience for patients and healthcare teams.

Infographic showing various Chaa Certification job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 17% Part Time, and 7% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $65,010 per year, or $31.3 per hour.

Specialist-Authorization Denial

Mississippi Baptist Health Systems

Memphis, TN • On-site

$16 - $21.50/hr

Other

Re-posted 28 days ago


Job description

Authorization Denial Specialist

Authorization Denial Specialist ensures that chemotherapy (specialty group) and other infusions/radiation therapy/radiology/surgical services meet medical necessity and appropriateness per insurance medical policies/FDA/NCCN guidelines. Initiates and coordinates pre-certifications/prior authorizations per payer guidelines prior to services being rendered and completes the Insurance verification process.

Reviews clinical information and supporting documentation for outpatient or Part B services authorization denials to determine and perform retro authorizations, reconsiderations or appeal actions to defend the revenue. Performs other duties as assigned.

• Obtain and review treatment/therapy plan orders for medical necessity and appropriateness according to insurance medical policy/FDA/NCCN guidelines and requirements.

• Research insurance company medical policies, medical literature, and compendiums to determine eligibility for services. Utilize multiple healthcare websites.

• Responsible for tracking, obtaining, and extending authorizations from various carriers in a timely manner.

• Responsible for completing the Insurance Verification process.

• Works closely with physicians and clinic staff obtain authorizations to promote positive patient outcomes, timely treatment and positive reimbursement.

• Understands and complies with regulatory requirements by specific insurance companies and facilitates compliance by maintaining awareness of guidelines and ensuring compliance through communication and documentation to appropriate staff.

• Reviews, assesses and evaluates all authorization denial communications received in order to optimize reimbursement.

Minimum Required: 3 – 5 years of business experience in a healthcare environment with 2 of those years being in a clinical setting.

Preferred/Desired: 5 years of business experience in a healthcare environment with at least 3 years payer specific experience. 3 years clinical experience in a clinical care setting. Pre-certification experience desired.

Minimum Required: Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Strong organizational skills. Ability to type and/or key correctly.

Preferred/Desired: Associates degree or 2 years of college level courses.

Minimum Required: Requires critical thinking and judgement.

Preferred/Desired: Must demonstrate the ability to appropriately use standard criteria established by payers. Special Skills Excellent customer service and communication skills. Ability to speak, articulate, and be understood clearly.

Minimum Required: Ability to read and understand medical policies, compendiums, LCDs, and FDA guidelines. Must be able to multi-task and be flexible. Advance computer literacy skills and problem-solving skills. Ability to deal with confrontational issues and high stress situations with patients, family, and physicians.

Preferred/Desired: Knowledge of oncology pre-certification requirements and guidelines. Licensure: Pharmacy Tech, CHAA, RHIT, LPN, RN