ZipRecruiter

Log In

1

Patient Access Representative Jobs in Tennessee (NOW HIRING)

next page

Showing results 1-20

All JobsPatient Access Representative JobsPatient Access Representative Jobs in Tennessee

Patient Access Representative information

See Tennessee salary details

$11

$17

$21

How much do patient access representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for patient access representative in Tennessee is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.18 per hour, depending on experience, location, and employer.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can involve managing high-volume workloads and requires attention to detail, but it generally does not require advanced technical skills or extensive experience. Training is often provided on the job, and certifications like the Certified Patient Access Manager (CPAM) can enhance job prospects.
More about Patient Access Representative jobs

What are the most commonly searched types of Patient Access Representative jobs in Tennessee?

The most popular types of Patient Access Representative jobs in Tennessee are:

What are popular job titles related to Patient Access Representative jobs in Tennessee?

For Patient Access Representative jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Patient Access Representative jobs in Tennessee look for?

The top searched job categories for Patient Access Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Patient Access Representative jobs?

Cities in Tennessee with the most Patient Access Representative job openings:

What are popular job titles related to Patient Access Representative jobs in TN?

For Patient Access Representative jobs in TN, the most frequently searched job titles are:

Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $35,957 per year, or $17.3 per hour.

Patient Access Representative

Nashville, TN • On-site

Nashville General Hospital
Health Care and Social Assistance • 501 - 1,000 employees

7.7

Company rating: 7.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

228th of 1,064 rated hospitals

Great coworkers

People enjoy working here

Good employer

Learn more about Nashville General Hospitalexternal

$16.75 - $21.25/hr

Other

Life, Retirement

Re-posted 5 days ago

Job description

Patient Access Representative

Nashville General Hospital is hiring for a Patient Access Representative for Patient Access Services as a full-time job in Nashville, Tennessee. The Patient Access Representative is the first line of quality service to our patients and our guests. This position serves as the ambassador of service, setting the standard. This position greets customers and subsequently provides the highest level of customer service possible. Performs timely and accurate registrations, scheduling, complete benefit verification, patient education (regarding benefits), scanning, faxing, and appropriate authorizations, and referrals for services.

Patient Service Representative Roles & Responsibilities:

  • Customer Service - Treats all customers with dignity, respect and courtesy at ALL times, while proactively assisting customers as needed.
  • Scheduling - Schedules surgery/procedures, PAT appointments and 1st post-op visit with appropriate services. Communicates appointments to patients, physicians and others as required. Maintains department data base as back up. Acts as liaison to facilitate communications between physicians, patient/families, PAT, OR, patient access, patient accounts, payors, and outside customers.
  • Department Responsibilities - Follows hospital and departmental rules and regulations by adhering to policies/procedures such as confidentiality, code of conduct, attendance and payroll policies. Maintains a safe and clean patient care area. Uses work time productively

Required Skills & Qualifications:

  • Minimum of 2 yrs. work experience working in a patient access fast-paced healthcare environment.
  • Insurance Verification Experience
  • Healthcare Scheduling Experience
  • Medical Terminology Highly Preferred
  • Bilingual English/Spanish Highly Encouraged to Apply
  • Experience working with managed care health plans
  • Excellent patient registration skills
  • Excellent customer service and telephone etiquette required
  • Solid knowledge of medical terminology
  • Proficient computer skills; internet, typing, data entry
  • High School Diploma (Equivalent) or Higher

About Nashville General Hospital Nashville General Hospital (NGH) is Nashville's original community- based hospital. Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved, while also providing care to all segments of the community Our benefits include:

  • Benefits begin on the first day of the month after one full calendar month of employment
  • Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses
  • Short and Long-Term Disability - up to 60% of eligible weekly pay
  • Life Insurance - Metro provides you with basic life and AD&D coverage at no cost to you
  • 401K Retirement Plan- eligible up to IRS max limits and includes company contribution
  • Shift and Weekend Differential Pay Offered on Nights and Weekends
  • Tuition Reimbursement for Employee and Dependents
  • Clinical Ladder Program
  • Up to 12 paid holidays each Year
  • Flexible Spending Accounts
  • Free Parking for all employees
  • HRSA eligible Employer (Loan Forgiveness Program)

Join our team at Nashville General Hospital. Apply today! Nashville General Hospital is an Equal Opportunity Employer/Disability/Veteran.

What Nashville General Hospital employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply