Customer Support Representative
$15.25 - $20.50/hr
Answer and respond to a high volume of phone calls, emails, and chat contacts from customers in ... Create parts orders; dispatch service technicians; collect billing information. Document and ...
$15.25 - $20.50/hr
Answer and respond to a high volume of phone calls, emails, and chat contacts from customers in ... Create parts orders; dispatch service technicians; collect billing information. Document and ...
$15.25 - $20.50/hr
Answer and respond to a high volume of phone calls, emails, and chat contacts from customers in ... Create parts orders; dispatch service technicians; collect billing information. Document and ...
$15.25 - $20.50/hr
Answer and respond to a high volume of phone calls, emails, and chat contacts from customers in ... Create parts orders; dispatch service technicians; collect billing information. Document and ...
$15.25 - $20.50/hr
Answer and respond to a high volume of phone calls, emails, and chat contacts from customers in ... Create parts orders; dispatch service technicians; collect billing information. Document and ...
Cottage Grove, WI · On-site
$15.25 - $20.50/hr
Answer and respond to a high volume of phone calls, emails, and chat contacts from customers in ... Create parts orders; dispatch service technicians; collect billing information. * Document and ...
Quick apply
Cottage Grove, WI · On-site
$15.25 - $20.50/hr
Answer and respond to a high volume of phone calls, emails, and chat contacts from customers in ... Create parts orders; dispatch service technicians; collect billing information. * Document and ...
Cottage Grove, WI · On-site
$15.25 - $20.50/hr
Answer and respond to a high volume of phone calls, emails, and chat contacts from customers in ... Create parts orders; dispatch service technicians; collect billing information. Document and ...
Cottage Grove, WI · On-site
$15.25 - $20.50/hr
Answer and respond to a high volume of phone calls, emails, and chat contacts from customers in ... Create parts orders; dispatch service technicians; collect billing information. Document and ...
Cottage Grove, WI · On-site
$15.25 - $20.50/hr
... phone, email, and chat. Agents perform technical troubleshooting and a variety of customer ... collect billing information. • Document and maintain comprehensive customer case records. • ...
Cottage Grove, WI · On-site
$15.25 - $20.50/hr
... phone, email, and chat. Agents perform technical troubleshooting and a variety of customer ... collect billing information. • Document and maintain comprehensive customer case records. • ...
Will include taking inbound calls in queue, assisting with online quote requests, and chat/live calls both internal and external customer escalations. Will assist business unit in service and billing ...
Will include taking inbound calls in queue, assisting with online quote requests, and chat/live calls both internal and external customer escalations. Will assist business unit in service and billing ...
Green Bay, WI · On-site
$17.50 - $23.25/hr
Chat with Brittany A. Chopin at brittany.chopin@emplifyhealth.org The Prior Authorization ... Minimum of one to two years of insurance/medical billing office experience or an Associate or ...
Green Bay, WI · On-site
$17.50 - $23.25/hr
Chat with Brittany A. Chopin at brittany.chopin@emplifyhealth.org The Prior Authorization ... Minimum of one to two years of insurance/medical billing office experience or an Associate or ...
Pewaukee, WI · On-site
$15.75 - $21.25/hr
... billing error resolution and responding to internal and external customer inquiries. ESSENTIAL ... email, EDI, chat) ensuring timely delivery and follow up to customers, including daily ...
Pewaukee, WI · On-site
$15.75 - $21.25/hr
... billing error resolution and responding to internal and external customer inquiries. ESSENTIAL ... email, EDI, chat) ensuring timely delivery and follow up to customers, including daily ...
Green Bay, WI · On-site +1
The ideal candidate has strong analytical skills, Epic billing experience, and a passion for ... Chat with Marissa Zorzin at marissa.zorzin@emplifyhealth.org Based on experience, this position may ...
Green Bay, WI · On-site +1
The ideal candidate has strong analytical skills, Epic billing experience, and a passion for ... Chat with Marissa Zorzin at marissa.zorzin@emplifyhealth.org Based on experience, this position may ...
... Billing and Hospital Billing applications. This role partners with revenue cycle, finance, and ... Chat with Marissa Zorzin at marissa.zorzin@emplifyhealth.org Responsibilities: * Troubleshoots and ...
... Billing and Hospital Billing applications. This role partners with revenue cycle, finance, and ... Chat with Marissa Zorzin at marissa.zorzin@emplifyhealth.org Responsibilities: * Troubleshoots and ...
Milwaukee, WI · Hybrid
$53K - $80K/yr
... chat. * Strong analytical and financial investigation skills, including ability to combine information from policy, census, payroll, eligibility, billing, and payment sources. * Advanced ...
Milwaukee, WI · Hybrid
$53K - $80K/yr
... chat. * Strong analytical and financial investigation skills, including ability to combine information from policy, census, payroll, eligibility, billing, and payment sources. * Advanced ...
Chat with Brittany A. Chopin at brittany.chopin@emplifyhealth.org The Senior Support Specialist serves as a subject matter expert across revenue cycle operations, billing, coding, insurance ...
Chat with Brittany A. Chopin at brittany.chopin@emplifyhealth.org The Senior Support Specialist serves as a subject matter expert across revenue cycle operations, billing, coding, insurance ...
Milwaukee, WI · Hybrid
$53K - $80K/yr
... chat. * Strong analytical and financial investigation skills, including ability to combine information from policy, census, payroll, eligibility, billing, and payment sources. * Advanced ...
Milwaukee, WI · Hybrid
$53K - $80K/yr
... chat. * Strong analytical and financial investigation skills, including ability to combine information from policy, census, payroll, eligibility, billing, and payment sources. * Advanced ...
Milwaukee, WI · On-site
$18.50 - $24.25/hr
This position is responsible for handling basic to complex telephone/email/chat/fax inquiries from ... knowledge of billing concepts and Nationwide billing systems Effective oral and written ...
New
Milwaukee, WI · On-site
$18.50 - $24.25/hr
This position is responsible for handling basic to complex telephone/email/chat/fax inquiries from ... knowledge of billing concepts and Nationwide billing systems Effective oral and written ...
New
Milwaukee, WI · On-site
$18.50 - $24.25/hr
This position is responsible for handling basic to complex telephone/email/chat/fax inquiries from ... knowledge of billing concepts and Nationwide billing systems Effective oral and written ...
New
Milwaukee, WI · On-site
$18.50 - $24.25/hr
This position is responsible for handling basic to complex telephone/email/chat/fax inquiries from ... knowledge of billing concepts and Nationwide billing systems Effective oral and written ...
New
Green Bay, WI · On-site
$17.50 - $22.25/hr
Chat with Brittany A. Chopin at brittany.chopin@emplifyhealth.org The Home Care Equipment Insurance ... Experience in insurance verification, medical billing, or healthcare customer service preferred.
Green Bay, WI · On-site
$17.50 - $22.25/hr
Chat with Brittany A. Chopin at brittany.chopin@emplifyhealth.org The Home Care Equipment Insurance ... Experience in insurance verification, medical billing, or healthcare customer service preferred.
Green Bay, WI · On-site
$17.50 - $22.25/hr
Chat with Brittany A. Chopin at brittany.chopin@emplifyhealth.org The Home Care Equipment Insurance ... Experience in insurance verification, medical billing, or healthcare customer service preferred.
Green Bay, WI · On-site
$17.50 - $22.25/hr
Chat with Brittany A. Chopin at brittany.chopin@emplifyhealth.org The Home Care Equipment Insurance ... Experience in insurance verification, medical billing, or healthcare customer service preferred.
$15.50 - $21.25/hr
... billing questions, wireless devices, service inquiries, and fixed services. Perform basic ... through both calls and chat interactions. Employees hired prior to this date may have ...
$15.50 - $21.25/hr
... billing questions, wireless devices, service inquiries, and fixed services. Perform basic ... through both calls and chat interactions. Employees hired prior to this date may have ...
Pewaukee, WI · Hybrid
$17.50 - $23/hr
Proactive communication with internal and external vendors and installers via email, phone or chat ... they are billed in an accurate and timely manner. * Develop and maintain excellent working ...
Pewaukee, WI · Hybrid
$17.50 - $23/hr
Proactive communication with internal and external vendors and installers via email, phone or chat ... they are billed in an accurate and timely manner. * Develop and maintain excellent working ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Understand clients' utility business processes, including customer service, billing, collections ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Understand clients' utility business processes, including customer service, billing, collections ...
| Aspect | Billing Chat | Billing Specialist |
|---|---|---|
| Credentials | Basic knowledge of billing software, customer service skills | High school diploma or equivalent; some roles may require certification |
| Work Environment | Online, remote chat platforms, customer support | Office or remote, handling billing processes and documentation |
| Employer & Industry | Healthcare, telecom, utilities, retail | Healthcare, finance, insurance, retail |
| Search & Comparison Intent | Customer support, online billing assistance | Billing process, account management, invoicing |
Billing Chat roles focus on providing billing support via online chat platforms, emphasizing customer interaction and quick issue resolution. Billing Specialists handle billing processes, invoicing, and account management, often requiring more detailed knowledge of billing systems. Both roles are essential in billing operations but differ mainly in communication method and scope of responsibilities.
For Billing Chat jobs in Wisconsin, the most frequently searched job titles are:
The top searched job categories for Billing Chat jobs in Wisconsin are:
Cities in Wisconsin with the most Billing Chat job openings:

$15.25 - $20.50/hr
Full-time
Medical, Dental, Life, Retirement, PTO
Re-posted 19 days ago
Description
Position Overview
Under the direction of the Technical Support Supervisor, the Customer Support Representative handles a high volume of customer contacts through phone, email, and chat. Agents perform technical troubleshooting and a variety of customer technical support duties in accordance with company policies and procedures. This is a non-supervisory position.
Responsibilities
Provide Outstanding Service to Dealers, Consumers, and Service Providers:
Maintain good attendance and adherence to schedule.
Answer and respond to a high volume of phone calls, emails, and chat contacts from customers in need of technical support.
Support multiple queues.
Follow posted protocols and diagnostics to help troubleshoot and resolve problems in a cost-effective way.
Create parts orders; dispatch service technicians; collect billing information.
Document and maintain comprehensive customer case records.
Efficiently utilize tools and resources
Achieve and maintain posted KPIs including but not limited to contacts, order accuracy, availability, and quality.
Promote a positive and collaborative team atmosphere with co-workers.
Build and maintain working knowledge of products.
Complete all required training and ongoing education.
Other duties as assigned
Requirements
Education:
Minimum high school diploma or equivalent required
Experience:
Demonstrated customer service experience required
Minimum of 1 year call center experience preferred
Other Requirements:
Working knowledge and experience with Microsoft Office suite or comparable software
Excellent written and verbal communication skills
Think critically to analyze and solve problems
Benefits:
We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:
Health & Dental Insurance
Company paid Life Insurance
401(k)
Paid Time Off benefits
Product discounts
Wellness programs