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Billing Chat Jobs in Indiana (NOW HIRING)

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Experience with MDM systems with emphasis on billable read workflows. * Excellent customer service ...

S&S's Customer Information Systems

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Experience with MDM systems with emphasis on billable read workflows. * Excellent customer service ...

MIBOR

Help Desk Specialist

Indianapolis, IN · On-site

$22 - $25/hr

... and/or chat. Specific Responsibilities: 1. Answer general listing service inquiries on system ... billing, and dues assessment. 4. Provide after-hours and weekend support for members and system as ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Telecommunication companies of all sizes across the United States use MACC's billing system. Our ...

Firstsource

Healthcare Collections Specialist

La Porte, IN · On-site

$17.25 - $23.25/hr

... bills. Upon contact, provide assistance and suggestions of ways that a patient can find the ... remote virtual chat environments * Ability to always present oneself in a courteous and ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Telecommunication companies of all sizes across the United States use MACC's billing system. Our ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Utility billing knowledge. * Financial/Accounting knowledge. * Previous project management.

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Utility billing knowledge. * Financial/Accounting knowledge. * Previous project management.

herffjones

Seasonal Order Entry Clerk

Indianapolis, IN · On-site

$19/hr

... billing inquiries. In addition, the Order Entry Clerk will be responsible for some multi-channel customer support (email, phone, web portal/ ticketing system, chat) as well as order entry, as ...

DSV A/S

Warehouse Operator

Plainfield, IN · On-site

$16.50 - $19.75/hr

Please note that DSV will never request a chat interview or solicit funds from applicants or ... Verifies the driver, trailer, and bills are all for that specific carrier and location. Counts ...

herffjones

Seasonal Order Entry Clerk

Indianapolis, IN · On-site

$19/hr

... billing inquiries. In addition, the Order Entry Clerk will be responsible for some multi-channel customer support (email, phone, web portal/ ticketing system, chat) as well as order entry, as ...

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Showing results 21-40

All JobsBilling Chat JobsBilling Chat Jobs in Indiana

Billing Chat information

What is the difference between Billing Chat vs Billing Specialist?

AspectBilling ChatBilling Specialist
CredentialsBasic knowledge of billing software, customer service skillsHigh school diploma or equivalent; some roles may require certification
Work EnvironmentOnline, remote chat platforms, customer supportOffice or remote, handling billing processes and documentation
Employer & IndustryHealthcare, telecom, utilities, retailHealthcare, finance, insurance, retail
Search & Comparison IntentCustomer support, online billing assistanceBilling process, account management, invoicing

Billing Chat roles focus on providing billing support via online chat platforms, emphasizing customer interaction and quick issue resolution. Billing Specialists handle billing processes, invoicing, and account management, often requiring more detailed knowledge of billing systems. Both roles are essential in billing operations but differ mainly in communication method and scope of responsibilities.

What are popular job titles related to Billing Chat jobs in Indiana?

For Billing Chat jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Billing Chat jobs in Indiana look for?

The top searched job categories for Billing Chat jobs in Indiana are:

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Cities in Indiana with the most Billing Chat job openings:

Billing Chat jobs near you

Contact Center Representative

Purdue Federal Credit Union

West Lafayette, IN • On-site

$16 - $20.75/hr

Full-time

Re-posted 10 days ago

Job description

The Contact Center Representative serves as a trusted first point of contact for members, offering knowledgeable and responsive support across all communication channels. Representatives handle diverse requests-including transactions, account updates, card servicing, and digital banking assistance-while ensuring every interaction is clear, accurate, and member-focused. They excel at guiding members through solutions, using sound judgment and system expertise to create seamless, high-quality experiences. This role contributes directly to the Contact Center's commitment to service excellence and operational accuracy.
Duties and Responsibilities:
Member Service & Problem Resolution
  • Deliver accurate and timely account information, servicing, and support in accordance with regulations and internal procedures.
  • Resolve member needs across multiple channels with professionalism, empathy, and ownership.
  • Perform teller transactions including transfers, fee adjustments, deposits, withdrawals, and account maintenance updates.
  • Support Visa debit/credit servicing such as activation, transaction dispute handling, ordering, troubleshooting, and rewards program assistance.
  • Process payments/payoffs and provide payment histories or payoff details.
  • Provide documentation such as statements, check copies, transaction summaries, verification of deposit, and merchant verification responses.
Digital Banking & Technical Support
  • Assist with login support, navigation, and troubleshooting for Digital Banking, Mobile Banking, Bill Pay, and Bank-by-Phone.
  • Research and resolve member-reported digital issues or escalate when appropriate.
  • Support Print-a-Check-to-Branch and other digital tools.
Relationship Building & Referrals
  • Identify member needs and provide accurate product information using a professional, needs-based approach.
  • Deepen member relationships by promoting relevant services such as Digital Banking, eStatements, and direct deposit.
  • Refer members to specialized departments (Mortgage, Investments, Business Services) as appropriate.
Team Collaboration & Support
  • Partner with Specialists and Leads to resolve complex scenarios and maintain smooth service coverage.
  • Document interactions thoroughly to support seamless follow-up and team efficiency.
  • Actively contribute to a positive, supportive team environment.
Professional Development
  • Stay current on credit union products, services, technology enhancements, and promotions.
  • Maintain knowledge of BSA, OFAC, CIP, and other regulatory requirements.
  • Take ownership of personal development by participating in ongoing training, seeking feedback, and building knowledge and skills relevant to the role, department, compliance, and the credit union's mission.
Compliance & Risk Management
  • Follow fraud-prevention procedures and member authentication standards.
  • Ensure all transactions and communications adhere to federal, state, and credit union policies.
Additional Requirements:
  • Strong problem-solving and analytical skills, with the ability to resolve a wide range of member issues.
  • Skilled at navigating multiple systems, applications, and tools simultaneously.
  • Professional, empathetic communication skills across phone, chat, and written channels.
  • Ability to multitask in a fast-paced environment with frequent interruptions.
  • Strong typing accuracy (40+ WPM) and attention to detail.
  • Proficiency with Microsoft Office Suite.
  • Ability to communicate, verbally and in writing, in a professional manner when dealing with employees, members, vendors, and company contacts.
  • Ability to follow the core values of honesty, integrity, mutual respect, pride, and ownership

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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