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Patient Account Representative Jobs in Indiana (NOW HIRING)

The Hicksville Bank

Account Representative

Auburn, IN · On-site

Branch Manager At The Hicksville Bank, we believe that our Account Representatives are more than just transaction processors - they're ambassadors of our brand and guardians of our community ...

The Hicksville Bank

Account Representative

Auburn, IN · On-site

Branch Manager At The Hicksville Bank, we believe that our Account Representatives are more than just transaction processors - they're ambassadors of our brand and guardians of our community ...

Union Health

RECEPTIONIST/PAR-NEUROLOGY

Terre Haute, IN · On-site

$15.75 - $19/hr

The Receptionist / Patient Account Representative is a key role in providing the highest quality of patient care while the patient is in at Union Medical Group. As a receptionist you will be the ...

Union Hospital

RECEPTIONIST/PAR-NEUROLOGY

Terre Haute, IN · On-site

$15.75 - $19/hr

The Receptionist / Patient Account Representative is a key role in providing the highest quality of patient care while the patient is in at Union Medical Group. As a receptionist you will be the ...

Union Health

RECEPTIONIST/PAR-ENDOCRINOLOGY

Terre Haute, IN · On-site

$15 - $19.75/hr

The Receptionist / Patient Account Representative is a key role in providing the highest quality of patient care while the patient is at Union Medical Group. As a receptionist, you will be the ...

Union Health

RECEPTIONIST/PAR-ENDOCRINOLOGY

Terre Haute, IN · On-site

$15 - $19.75/hr

The Receptionist / Patient Account Representative is a key role in providing the highest quality of patient care while the patient is at Union Medical Group. As a receptionist, you will be the ...

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All JobsPatient Account Representative JobsPatient Account Representative Jobs in Indiana

Patient Account Representative information

See Indiana salary details

$11

$20

$27

How much do patient account representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for patient account representative in Indiana is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.73 per hour, depending on experience, location, and employer.

What is a patient account representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

How does a patient account representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What are the key skills and qualifications needed to thrive as a patient account representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.
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Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 18% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,392 per year, or $20.4 per hour.

Account Representative

The Hicksville Bank

Auburn, IN • On-site

Full-time

Re-posted 16 days ago

Job description

Reports To: Branch Manager  At The Hicksville Bank, we believe that our Account Representatives are more than just transaction processors – they're ambassadors of our brand and guardians of our community's financial well-being. As the face of our bank, you play a vital role in nurturing the relationships that define us. By providing exceptional service and personalized attention to each customer, you help us fulfill our promise of being more than just a bank – we're a trusted partner in prosperity.  Responsibilities:Greet customers with a warm smile and genuine enthusiasm, making them feel welcome from the moment they walk through the door.Process customer transactions accurately and efficiently, ensuring a seamless banking experience every time.Listen actively to customers' needs and offer personalized solutions that meet their financial goals.Educate customers on our products and services, empowering them to make informed decisions about their finances.Be a proactive problem-solver, addressing customer concerns with empathy and professionalism.Collaborate with teammates to create a positive work environment and exceed customer service goals. Qualifications:High school diploma or equivalent; previous customer service experience preferred.Excellent communication skills and a passion for helping others.Detail-oriented with strong organizational skills.Ability to multitask in a fast-paced environment.Basic math skills and familiarity with banking operations.A genuine desire to make a difference in the lives of others.