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Patients Access Representative Jobs (NOW HIRING)

Mercy

Patient Access Representative

Berryville, AR · On-site

$13.25 - $17/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

Mercy

Patient Access Representative

Bentonville, AR · On-site

$15 - $19.25/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

Sanford Health

Patient Access Representative

Wausau, WI · On-site

$18.50 - $23.50/hr

Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate ...

Mercy

Patient Access Representative

Anoka, MN · On-site

$17.50 - $22.50/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

Crouse Hospital

Patient Access Representative

Syracuse, NY · On-site

$19.89 - $31.85/hr

Crouse's Patient Access Department promotes patient advocacy and meeting the needs of our patients ... The Patient Access team is hiring a Patient Access Representative to work Full-Time, Day Shift, 6 ...

Crouse Hospital

Patient Access Representative

Syracuse, NY · On-site

$19.89 - $31.85/hr

Crouse's Patient Access Department promotes patient advocacy and meeting the needs of our patients ... The Patient Access team is hiring a Patient Access Representative to work Part-Time, Evenings, 4 ...

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Patients Access Representative information

What are some common challenges faced by Patient Access Representatives and how can they be managed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive patient information, and resolving insurance or billing discrepancies. Effective communication and strong organizational skills are essential to ensure smooth patient check-in and registration processes. Staying up-to-date with insurance policies and hospital procedures, as well as utilizing available training and support from colleagues, can help manage these challenges and contribute to a positive patient experience.

What is the difference between Patients Access Representative vs Medical Secretary?

AspectPatients Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient scheduling, insurance verification, registration, front desk dutiesScheduling appointments, managing correspondence, medical record management

Both roles involve administrative tasks in healthcare settings, but Patients Access Representatives focus more on patient intake and insurance processes, while Medical Secretaries handle administrative support and documentation. They often work together in healthcare environments to ensure smooth patient flow and efficient office operations.

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong customer service skills, attention to detail, and knowledge of healthcare registration processes, often supported by a high school diploma or equivalent. Familiarity with hospital information systems (HIS), electronic health records (EHR), and insurance verification software is typically required. Outstanding communication, problem-solving abilities, and professionalism help you excel in managing patient interactions and resolving issues. These skills ensure efficient patient check-in, accurate data entry, and a positive experience for both patients and healthcare teams.

What are Patient Access Representatives?

Patient Access Representatives are healthcare professionals who serve as the first point of contact for patients entering a medical facility. They are responsible for tasks such as registering patients, verifying insurance information, scheduling appointments, and providing information about services. Their role is crucial in ensuring that the administrative side of a patient's healthcare experience runs smoothly, allowing medical staff to focus on clinical care. Patient Access Representatives also help maintain patient records and uphold privacy standards as required by law.
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Patients Access Representative jobs near you
Infographic showing various Patients Access Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.
Patient Access Representative

Patient Access Representative

RWJBarnabas Health

Long Branch, NJ • On-site

$23.28/hr

Per diem

Re-posted 21 days ago

RWJBarnabas Health rating

7.7

Company rating: 7.7 out of 10

Based on 327 frontline employees who took The Breakroom Quiz

158th of 886 rated healthcare providers

Job description

Job Title: Patient Access Representative
Location: Monmouth Medical Center
Department Name: Patient Financial Services
Req #: 0000245915
Status: Hourly
Shift: Night
Pay Range: $23.28 - $23.28 per hour
Pay Transparency:
The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview:
The Patient Access Representative position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely and friendly manner. A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect. The Patient Access Representative provides a safe and secure environment for the patient during the registration process. The Patient Access Representative ensures accuracy and thoroughness in collecting and documentation of the patient's demographic and insurance information, and utilizes the technology available to complete the registration.
Qualifications:
Required:
  • High School Diploma required

Preferred:
  • Customer service experience
  • Patient Access experience preferred
  • Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care
  • Medical terminology and computer skills

Scheduling Requirements:
  • Per Diem
  • Night, 11 PM to 7 AM
  • Rotating weekends and holidays

Essential Functions:
  • Responsible to collect co-payments, issues receipts for patients, and reconciles the daily cash within the PFS Department. Directly collects from the patients/families

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer

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About RWJBarnabas Health

Sourced by ZipRecruiter

RWJBarnabas Health is New Jersey’s largest integrated health care delivery system, providing treatment and services to more than three million patients each year. Throughout RWJBarnabas Health, our dedicated physicians, nurses, and health professionals are committed to providing the highest quality of patient care and health education to the community and region. We aim to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey - whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Orange, NJ, US

Year founded

2015

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