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Patients Access Representative Jobs (NOW HIRING)

Southwest Health

Patient Access Representative

Platteville, WI · On-site

$17 - $21.50/hr

A patient access representative ensures that accurate patient information is collected and that ... Registers patients for services performed at Southwest Health. * Ensures patient records are up-to ...

Mercy

Patient Access Representative

Bentonville, AR · On-site

$15 - $19.25/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

Sanford Health

Patient Access Representative

Weston, WI

$15.25 - $19.50/hr

Must be willing to go the extra mile for patients and team! Summary Two major functions of the Patient Access Representative (PAR) are patient registration and scheduling. Depending on setting, the ...

Sanford Health

Patient Access Representative

Wausau, WI

$18.50 - $23.50/hr

Must be willing to go the extra mile for patients and team! Summary Two major functions of the Patient Access Representative (PAR) are patient registration and scheduling. Depending on setting, the ...

Sanford Health

Patient Access Representative

Rice Lake, WI · On-site

$17 - $21.75/hr

Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate ...

Sanford Health

Patient Access Representative

Minocqua, WI · On-site

$17.25 - $22/hr

Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate ...

Sanford Health

Patient Access Representative

Marshfield, WI · On-site

$17.25 - $22/hr

Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate ...

Sanford Health

Patient Access Representative

Eau Claire, WI · On-site

$17 - $21.75/hr

Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate ...

Sanford Health

Patient Access Representative

Marshfield, WI · On-site

$17.25 - $22/hr

Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate ...

Sanford Health

Patient Access Representative

Wausau, WI · On-site

$18.50 - $23.50/hr

Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate ...

Sanford Health

Patient Access Representative

Marshfield, WI · On-site

$17.25 - $22/hr

Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate ...

Sanford Health

Patient Access Representative

Marshfield, WI · On-site

$17.25 - $22/hr

Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate ...

Sanford Health

Patient Access Representative

Minocqua, WI · On-site

$17.25 - $22/hr

Educates patients/residents and captures their signatures on necessary paperwork. Establishes and ... In a scheduling role, the Patient Access Representative schedules patient/resident appointments and ...

Sanford Health

Patient Access Representative

Marshfield, WI · On-site

$17.25 - $22/hr

Educates patients/residents and captures their signatures on necessary paperwork. Establishes and ... In a scheduling role, the Patient Access Representative schedules patient/resident appointments and ...

Sanford Health

Patient Access Representative

Marshfield, WI

$17.25 - $22/hr

Educates patients/residents and captures their signatures on necessary paperwork. Establishes and ... In a scheduling role, the Patient Access Representative schedules patient/resident appointments and ...

Sanford Health

Patient Access Representative

Eau Claire, WI · On-site

$17 - $21.75/hr

Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate ...

Sanford Health

Patient Access Representative

Marshfield, WI · On-site

$17.25 - $22/hr

Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate ...

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Patients Access Representative information

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, requiring basic administrative and clinical skills such as scheduling, patient communication, and data entry. It provides a foundation for those interested in healthcare careers and may lead to advanced roles with additional training or certifications. However, job responsibilities and requirements can vary by employer and location.

What are some common challenges faced by Patient Access Representatives and how can they be managed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive patient information, and resolving insurance or billing discrepancies. Effective communication and strong organizational skills are essential to ensure smooth patient check-in and registration processes. Staying up-to-date with insurance policies and hospital procedures, as well as utilizing available training and support from colleagues, can help manage these challenges and contribute to a positive patient experience.

Is it hard to be a patient access representative?

Being a patient access representative involves handling administrative tasks such as scheduling, verifying insurance, and assisting patients, which requires strong communication and organizational skills. The role can be demanding due to the need for accuracy, multitasking, and managing patient interactions, but it is generally manageable with proper training and experience.

What is the difference between Patients Access Representative vs Medical Secretary?

AspectPatients Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient scheduling, insurance verification, registration, front desk dutiesScheduling appointments, managing correspondence, medical record management

Both roles involve administrative tasks in healthcare settings, but Patients Access Representatives focus more on patient intake and insurance processes, while Medical Secretaries handle administrative support and documentation. They often work together in healthcare environments to ensure smooth patient flow and efficient office operations.

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong customer service skills, attention to detail, and knowledge of healthcare registration processes, often supported by a high school diploma or equivalent. Familiarity with hospital information systems (HIS), electronic health records (EHR), and insurance verification software is typically required. Outstanding communication, problem-solving abilities, and professionalism help you excel in managing patient interactions and resolving issues. These skills ensure efficient patient check-in, accurate data entry, and a positive experience for both patients and healthcare teams.

What are Patient Access Representatives?

Patient Access Representatives are healthcare professionals who serve as the first point of contact for patients entering a medical facility. They are responsible for tasks such as registering patients, verifying insurance information, scheduling appointments, and providing information about services. Their role is crucial in ensuring that the administrative side of a patient's healthcare experience runs smoothly, allowing medical staff to focus on clinical care. Patient Access Representatives also help maintain patient records and uphold privacy standards as required by law.

What job makes $10,000 a month without a degree?

Patients Access Representatives typically do not earn $10,000 a month without a degree; their salaries usually range from $30,000 to $50,000 annually. High-paying jobs that can reach $10,000 monthly without a degree often include roles like sales managers, real estate brokers, or certain skilled trades, but these usually require experience, certifications, or specialized skills.

What is the job description of a patient access representative?

A patient access representative is responsible for scheduling appointments, verifying patient insurance information, collecting payments, and ensuring accurate patient records. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage patient information. Strong communication skills and attention to detail are essential for this role.
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Patients Access Representative jobs near you
Patient Access Representative

Patient Access Representative

Southwest Health

Platteville, WI • On-site

$17 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Requirements
  • Must have a high school diploma, GED, or equivalent.
  • Six months to one year experience with customer relations required
  • Knowledge of basic office procedures/equipment and computer systems required
  • Familiarization with medical terminology and prior health care experience preferred
  • Certification in Basic Life Support (BLS) preferred.

Work Hours
We're growing and expanding our Patient Access team!
-We are seeking a part-time (20 hours/week) Patient Access Representative to work Wednesday- Friday.
-We are seeking a part-time (20 hours/week) Patient Access Representative to work Wednesday- Friday, 3:00 PM- 8:00 PM at the Greeter's desk and every other weekend in the ER from 8:00 AM- 6:30 PM.
-We are seeking a full-time (36 hours/week) Patient Access Representative to work Monday through Friday in our Family Medicine Clinic and Call Center.
- We are seeking a full-time (36 hours/week) Patient Access Representative to work as a Float in various departments.
Job Summary
The primary responsibilities of the Patient Access Representative are to arrange for efficient and orderly registration of Emergency, Inpatients and Outpatients. A patient access representative ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures. These duties will be performed in a "Customer oriented" professional manner.
Essential Job Functions and Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
  1. Registers patients for services performed at Southwest Health.
    1. Ensures patient records are up-to-date: demographics, employer, and emergency contacts
    2. Scans all necessary paperwork into system (face sheet, insurance card, patients' order, Driver's License, and any other signed documentation)
    3. Gathers necessary patient information including outpatient physician orders, diagnosis, emergency notification numbers, and insurance information
  2. Obtains necessary signatures on registration related documents.
  3. Verifies insurance eligibility and benefits.
  4. Obtains Medicaid eligibility from the online Forward Health program and changes the patients account accordingly.
  5. Processes Medicare patients through the designated electronic verification program to obtain medical necessity for scheduled procedures.
  6. Collects/requests out-of-pocket liabilities from patients upfront and applies, adjusts, and reconciles daily point-of-service cash reports. Refers patient accounts to financial counselors when further explanation/education is needed regarding denied authorizations, out-of-pocket liabilities, coverage options, or payment plans.
  7. Cross-trains and is well versed in a minimum of three areas of patient access.
  8. Obtains signature from patient on Advance Beneficiary Notice (ABN) if the procedure didn't pass medical necessity.
  9. Exhibits professionalism in appearance, speech, and conduct. Ensures that services are provided in accordance with state and federal regulations.
  10. Adheres to Southwest Health's value-based behavior standards.
  11. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
  12. Performs other duties and responsibilities as requested or required.

Contact Information
Southwest Health
Attn: Human Resources
1400 Eastside Rd
Platteville, WI 53818
Phone: (608) 342-0998
Email: hr@southwesthealth.org
Fax: (608) 342-5015
Benefits
Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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