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As of Aug 12, 2026, the average hourly pay for patient access tech in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.
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A map of the United States highlighting the number of Patient Access Tech job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Patient Access Tech job openings in each state, with California having the most at 2 and Alaska the least at 0.

Patient Access Representative

Nationwide Children's Hospital

Columbus, OH • On-site

$16 - $20.50/hr

Other

Re-posted 2 days ago

Nationwide Children's Hospital rating

6.9

Company rating: 6.9 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

553rd of 1,058 rated hospitals

Job description

Patient Access Representative

Contingent, non-benefits eligible role

Hours and days vary

Job Description Summary:

The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated.

Job Description:

Essential Functions:

  • Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
  • Interviews and registers patients in registration areas that report up through Patient Access.
  • Obtains accurate demographic, insurance, and physician information on registrations.
  • Screens customer data to ensure patient is eligible for insurance indicated. Communicates differences to the customer.
  • Screens registrations to ensure insurance pre-certification and physician referral requirements are met. Instructs customer on requirements.
  • Assists in identifying self-pay patients and referring them to financial assistance when applicable. Instructs customer on requirements.
  • Establishes and maintains open communication with the all departments that Patient Access interacts with and clinical staff in those areas.
  • Assists in the shadowing/precepting of new employees.

Education Requirement:

  • High School Diploma or equivalent, required.
  • Associate's Degree, preferred.

Licensure Requirement:

(not specified)

Certifications:

CPR certification (based on position and as determined by manager).

Skills:

  • Demonstrated computer skills required with the ability to navigate most current technology systems.
  • Strong administrative skills.
  • Excellent customer service and organizational skills.

Experience:

One year of health care experience, preferred.

Physical Requirements:

OCCASIONALLY: Blood and/or Bodily Fluids, Driving motor vehicles (work required) *additional testing may be required, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Loud Noises, Pushing / Pulling: 26-40 lbs, Pushing / Pulling: 41-60 lbs, Reaching above shoulder, Squat/kneel

FREQUENTLY: Bend/twist, Patient Equipment

CONTINUOUSLY: Audible speech, Chemicals/Medications, Color vision, Communicable Diseases and/or Pathogens, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Pushing / Pulling: 0-25 lbs, Repetitive hand/arm use, Seeing – Far/near, Sitting, Standing, Walking

Additional Physical Requirements performed but not listed above:

Ability to multi-task within a stressful environment.

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

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About Nationwide Children's Hospital

Sourced by ZipRecruiter

Nationwide Children's Hospital, established in 1894, is a leading pediatric healthcare system based in Columbus, Ohio, United States. They serve as a primary pediatric network, providing wellness, preventive, diagnostic, treatment, and rehabilitative care for infants, children, adolescents, and adults with congenital disease. Being the third-largest pediatric hospital in the nation, Nationwide Children's Hospital prides itself on its relentless commitment to children and their families, driven by their core values of respect, integrity, determination, empathy, and solidarity. The institution's comprehensive mission is to enhance the health of children by providing high-quality, family-centered care, conducting groundbreaking research, advocating for pediatric health, and training top healthcare professionals.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Columbus, OH, US

Year founded

1892

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