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Patient Access Tech Jobs (NOW HIRING)

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Patient Access Tech information

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$12

$19

$24

How much do patient access tech jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for patient access tech in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Tech vs Medical Secretary?

AspectPatient Access TechMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; often administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, data entryScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for patient intakeUsed across healthcare and administrative offices

While both roles support healthcare operations, Patient Access Techs focus on patient intake and insurance processes, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong communication skills and familiarity with healthcare environments, but their daily duties differ based on patient interaction versus administrative support.

What are the key skills and qualifications needed to thrive as a Patient Access Tech, and why are they important?

To thrive as a Patient Access Tech, you need strong organizational skills, attention to detail, and knowledge of healthcare registration processes, typically supported by a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is important. Excellent communication, customer service, and problem-solving abilities help you interact effectively with patients and staff. These competencies ensure accurate patient data collection, efficient workflows, and a positive patient experience in healthcare settings.

What does a Patient Access Tech do?

A Patient Access Tech is responsible for greeting patients, collecting and verifying personal and insurance information, and ensuring all necessary paperwork is completed for medical services. They play a key role in the registration and admission process at hospitals or clinics. Patient Access Techs also handle scheduling appointments, answering questions about billing, and maintaining patient confidentiality. Their work helps ensure a smooth and efficient experience for patients entering the healthcare system.

What are some common challenges faced by Patient Access Techs, and how can they be managed effectively?

Patient Access Techs often encounter challenges such as managing high patient volumes during peak times, ensuring accurate data entry under pressure, and handling sensitive patient information with confidentiality. To manage these effectively, it's important to stay organized, communicate clearly with both patients and clinical staff, and familiarize yourself with the hospital's electronic health record systems. Regular training and seeking support from experienced team members can also help in navigating these challenges efficiently.
More about Patient Access Tech jobs
What cities are hiring for Patient Access Tech jobs? Cities with the most Patient Access Tech job openings:
What states have the most Patient Access Tech jobs? States with the most job openings for Patient Access Tech jobs include:
Infographic showing various Patient Access Tech job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 14% Part Time, 3% Temporary, and 11% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.
Patient Access Tech II

$17.86/hr

Full-time

Posted 14 days ago


Children's Hospital Of The King's Daughters rating

7.3

Company rating: 7.3 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

355th of 1,003 rated hospitals


Job description

  • GENERAL SUMMARY
    • The Patient Access Technician facilitates the revenue cycle and is responsible for accurate data collection, documentation, and data retrieval with computerized systems. Reports to department leadership.
  • ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Performs insurance verification for active policy, confirmation of benefits or authorization requirements.
    • Reviews and updates registration discrepancies.
    • Communicates authorization requirements to appropriate staff to ensure services are properly authorized.
    • Works collaboratively with various departments on patient access related information.
    • Conducts pre-registration and insurance verification for CHKDHS services.
    • Provides coverage to assigned registration locations including those outside of primary work location or by task assignment based on operational needs.
    • Functions as a Patient Account Tech I as necessary.
    • Performs other duties as assigned.
  • LICENSES AND/OR CERTIFICATIONS
    • None required.
  • MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
    • Minimum education requirement is a high school diploma or equivalent.
    • Three to five years related work experience preferred.
    • Minimum twelve months of medical billing and follow-up experience in a hospital patient account department, physician office or medical services organization.
    • Must be familiar with ICD-9/CPT coding, third party payer insurance verification processes and medical terminology.
    • Interpersonal skills necessary in order to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.
    • Demonstrates proficiency in computer keyboarding skills required.
    • Ability to relate well with the public.
    • Must be able to travel to varying work locations as needed.
  • WORKING CONDITIONS
    • Normal office environment with little exposure to excessive noise, dust, temperature and the like. Frequent exposure to communicable disease and moderately adverse working conditions due to performance of certain patient care activities.
  • PHYSICAL REQUIREMENTS
    • Click here to view physical requirements.

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