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Patient Advocate Manager Jobs (NOW HIRING)

Baptist Health

Patient Advocate Manager

Elizabethtown, KY

$16.25 - $21/hr

Summary Patient Advocate Manager Full-time, first shift, M-F Working manager role responsible for both leadership and direct service delivery. Provides day-to-day oversight of the Patient Advocate ...

Baptist Health

Patient Advocate Manager

Elizabethtown, KY · On-site

$16.25 - $21/hr

Summary Patient Advocate Manager Full-time, first shift, M-F Working manager role responsible for both leadership and direct service delivery. Provides day-to-day oversight of the Patient Advocate ...

Acadia Healthcare

Patient Advocate

Germantown, TN · On-site

$16 - $20.75/hr

Patient Rights Advocate Support patient rights efforts through educating patients and families ... Collaborate with risk department and department managers to ensure patient concerns are dealt with ...

UHS

PATIENT ADVOCATE

Chino, CA · On-site

$23 - $30/hr

Advocate for patient rights and concerns ... Manage and resolve patient complaints and grievances. * Communicate with patients, families, and ...

Amaze Health

Patient Advocate

Denver, CO

$18.25 - $23.75/hr

Amaze is seeking a compassionate and skilled Patient Advocate to join our dedicated team at our ... Support patients through denials and appeals, managing paperwork and updates. * Referrals:

MedStar Health

Patient Advocate

Baltimore, MD · On-site

$23.65 - $42.03/hr

The Patient Advocate will manage the complaint and grievance process and ensure department compliance with governmental and accreditation regulations. Maintains the tracking database analyzes trends ...

Altus Community Healthcare

Patient Advocate

Houston, TX · On-site

$17 - $22/hr

Patient Advocate Department: Billing Office Reports To: Director and Asst Director of Patient ... Must record complaints and forward to appropriate manager. * Follow up with patients to ensure that ...

Sentara Healthcare

Patient Advocate

Norfolk, VA · On-site

$17.25 - $22.25/hr

Two years experience in an environment where conflict resolution skills were utilized to manage ... Patient Advocate Experience (Preferred) * Proficiency in Drafting Business Letters (Strongly ...

WELLSPACE HEALTH

Patient Advocate

Sacramento, CA · On-site

$27.40 - $35.62/hr

Patient Advocate Care Stream: Enrollment & Enabling Services LIA Reporting Structure: Timecard ... Center Manager Primary: Director of Case Management Secondary: Vice President of Health Care ...

Fusion Sleep

Patient Advocate

Alpharetta, GA · On-site

$17.25 - $22.50/hr

Patient Advocate The Patient Advocate is a valued member of the Fusion Sleep team and contributes ... Actively participates in corporate innovation, change management and identification and ...

Altus Community Healthcare

Patient Advocate

Houston, TX · On-site

$16.50 - $21.25/hr

Patient Advocate Department: Billing Office Reports To: Director and Asst Director of Patient ... Must record complaints and forward to appropriate manager. * Follow up with patients to ensure that ...

Lewis-Gale Medical Center

Patient Advocate

Austin, TX · On-site

$17.50 - $22.75/hr

Bachelor's degree in healthcare related field (Nursing, Social Services, Case Management, Counseling, Health Administration, Patient Advocacy, or related field) St. David's South Austin Medical ...

Highland-Clarksburg Hospital

PATIENT ADVOCATE

Clarksburg, WV · On-site

$17.50 - $22.50/hr

The Patient Advocate handles all issues pertaining to patients' rights and advocacy. This work ... Present patients' problems, opinions, and needs to appropriate staff and management for resolution.

HarmonyCares

Patient Advocate

$20/hr

Advocacy Team * Providers * Patient Care Teams ... Market Leaders (Managers) * Patients * Family Members * Providers * Other external entities

MedStar Health

Patient Advocate

Baltimore, MD · On-site

$23.65 - $42.03/hr

The Patient Advocate will manage the complaint and grievance process and ensure department compliance with governmental and accreditation regulations. Maintains the tracking database analyzes trends ...

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How much do patient advocate manager jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for patient advocate manager in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What is a patient advocate manager?

A Patient Advocate Manager is a professional who oversees patient advocacy programs within healthcare organizations. Their role involves ensuring that patients’ rights, needs, and interests are represented and protected throughout their healthcare journey. They manage a team of patient advocates, resolve complex patient issues, facilitate communication between patients and medical staff, and implement policies to improve patient satisfaction. Patient Advocate Managers often work in hospitals, clinics, or insurance companies, helping to create a positive healthcare experience for patients.

How does a patient advocate manager balance supporting patients with coordinating between healthcare providers and administrative staff?

A Patient Advocate Manager acts as a crucial liaison, ensuring that patients’ concerns are heard while also facilitating communication among healthcare teams and administrative departments. This role often involves mediating complex situations, where understanding both patient needs and organizational policies is essential. Success in this position comes from strong interpersonal skills, the ability to prioritize tasks, and a collaborative approach when working with medical professionals, social workers, and administrative staff. Regular meetings and open communication channels are key strategies used to maintain this balance effectively.

What are the key skills and qualifications needed to thrive as a patient advocate manager, and why are they important?

To thrive as a Patient Advocate Manager, you need a background in healthcare administration, knowledge of patient rights, and often a bachelor's degree in a health-related field. Familiarity with case management software, HIPAA compliance, and patient feedback systems is typically required. Exceptional interpersonal skills, conflict resolution, and the ability to communicate compassionately help build trust with patients and coordinate effectively with medical teams. These skills and qualities ensure patient concerns are addressed efficiently and ethically, leading to improved patient satisfaction and organizational reputation.

What is the difference between Patient Advocate Manager vs Patient Advocate?

AspectPatient Advocate ManagerPatient Advocate
CredentialsRelevant certifications (e.g., Certified Patient Advocate), healthcare knowledgeSimilar certifications, often entry-level or specialized training
Work EnvironmentSupervisory role, healthcare facilities, insurance companiesDirect patient interaction, hospitals, clinics, insurance providers
Employer & IndustryHospitals, healthcare organizations, insurance firmsHospitals, clinics, insurance companies, patient support services
Search & Comparison IntentUnderstanding managerial roles, career progressionPatient support, advocacy, direct patient assistance

The main difference is that the Patient Advocate Manager oversees and coordinates patient advocacy efforts, often supervising staff, while the Patient Advocate focuses on directly assisting patients with their needs and concerns. Both roles require healthcare knowledge and certifications, but the Manager has additional responsibilities related to team management and strategy.

What does a patient advocate manager do?

A patient advocate manager oversees programs that support patients' needs, ensuring they receive appropriate care and understand their treatment options. They coordinate communication between patients, healthcare providers, and insurance companies, often using strong interpersonal and organizational skills to improve patient experiences and outcomes.

What qualifications do you need to be a patient advocate manager?

A patient advocate manager typically needs a bachelor's degree in healthcare, social work, or a related field, along with experience in patient advocacy, healthcare administration, or customer service. Strong communication, problem-solving skills, and knowledge of healthcare policies are essential, and some roles may require relevant certifications such as Certified Patient Advocate (CPA).
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Patient Advocate Manager jobs near you
Infographic showing various Patient Advocate Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $42,997 per year, or $20.7 per hour.

Patient Advocate Manager

Baptist Health

Elizabethtown, KY

$16.25 - $21/hr

Full-time

Medical, Retirement, PTO

Re-posted 7 hours ago

Baptist Health South Florida rating

8.1

Company rating: 8.1 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

1st of 24 rated health and beauty retailers

Job description

Summary

Job Description:

Patient Advocate Manager

Full-time, first shift, M-F

Job Description:

Working manager role responsible for both leadership and direct service delivery. Provides day-to-day oversight of the Patient Advocate team while also performing Patient Advocate duties. Develops, implements, and oversees patient rights and advocacy processes and initiatives, ensuring compliance with regulatory standards. Receives, handles, and responds to patient complaints/grievances and other needs. Serves as a liaison by listening to concerns, identifying opportunities for improvement, and seeking solutions through the appropriate administrative channels. Collaborates with the healthcare team to improve patient care and promote positive patient, family, physician, and caregiver communication. Serves as the Patient & Family Engagement (PFE) Coordinator, providing leadership to the Patient & Family Advisory Council (PFAC). Responsible for fiscal, staff management and resource development of the Patient Advocate Department.

Requirements:

  • Bachelor's degree in nursing, Communications, Business Administration, or other healthcare related field required.

  • Active RN license issued by the state of KY required.

  • Minimum of 2 years of experience in patient advocacy, healthcare navigation/operations, or a related role within a hospital or healthcare setting.

  • Notary Public preferred upon hire, required within 6 months.

Benefits:

  • Tuition Assistance reimbursement program

  • Paid Time Off available for use upon hire

  • Company paid Maternity and Paternity Leave

  • Bereavement Leave (includes pets)

  • Employee Assistance Program

  • Retirement plans with company match

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

What Baptist Health South Florida employees say

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About Baptist Health South Florida

Sourced by ZipRecruiter

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

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