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Patient Advocate Manager Jobs in Minnesota (NOW HIRING)

Whole Woman's Health

Patient Advocate

Minneapolis, MN · On-site

$17 - $18/hr

Summary The Patient Advocate position allows for further training in the medical areas of the ... Perform receptionist duties including answering phones and managing the front desk * Intake and ...

Whole Woman's Health

Patient Advocate

Minneapolis, MN · On-site

$17 - $18/hr

Summary The Patient Advocate position allows for further training in the medical areas of the ... Perform receptionist duties including answering phones and managing the front desk * Intake and ...

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How much do patient advocate manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient advocate manager in Minnesota is $20.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $21.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Advocate Manager, and why are they important?

To thrive as a Patient Advocate Manager, you need a background in healthcare administration, knowledge of patient rights, and often a bachelor's degree in a health-related field. Familiarity with case management software, HIPAA compliance, and patient feedback systems is typically required. Exceptional interpersonal skills, conflict resolution, and the ability to communicate compassionately help build trust with patients and coordinate effectively with medical teams. These skills and qualities ensure patient concerns are addressed efficiently and ethically, leading to improved patient satisfaction and organizational reputation.

How does a Patient Advocate Manager typically balance supporting patients with coordinating between healthcare providers and administrative staff?

A Patient Advocate Manager acts as a crucial liaison, ensuring that patients’ concerns are heard while also facilitating communication among healthcare teams and administrative departments. This role often involves mediating complex situations, where understanding both patient needs and organizational policies is essential. Success in this position comes from strong interpersonal skills, the ability to prioritize tasks, and a collaborative approach when working with medical professionals, social workers, and administrative staff. Regular meetings and open communication channels are key strategies used to maintain this balance effectively.

What is a Patient Advocate Manager?

A Patient Advocate Manager is a professional who oversees patient advocacy programs within healthcare organizations. Their role involves ensuring that patients’ rights, needs, and interests are represented and protected throughout their healthcare journey. They manage a team of patient advocates, resolve complex patient issues, facilitate communication between patients and medical staff, and implement policies to improve patient satisfaction. Patient Advocate Managers often work in hospitals, clinics, or insurance companies, helping to create a positive healthcare experience for patients.

What is the difference between Patient Advocate Manager vs Patient Advocate?

AspectPatient Advocate ManagerPatient Advocate
CredentialsRelevant certifications (e.g., Certified Patient Advocate), healthcare knowledgeSimilar certifications, often entry-level or specialized training
Work EnvironmentSupervisory role, healthcare facilities, insurance companiesDirect patient interaction, hospitals, clinics, insurance providers
Employer & IndustryHospitals, healthcare organizations, insurance firmsHospitals, clinics, insurance companies, patient support services
Search & Comparison IntentUnderstanding managerial roles, career progressionPatient support, advocacy, direct patient assistance

The main difference is that the Patient Advocate Manager oversees and coordinates patient advocacy efforts, often supervising staff, while the Patient Advocate focuses on directly assisting patients with their needs and concerns. Both roles require healthcare knowledge and certifications, but the Manager has additional responsibilities related to team management and strategy.

What are the most commonly searched types of Patient Advocate jobs in Minnesota? The most popular types of Patient Advocate jobs in Minnesota are:
What are popular job titles related to Patient Advocate Manager jobs in Minnesota? For Patient Advocate Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Patient Advocate Manager jobs in Minnesota look for? The top searched job categories for Patient Advocate Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Patient Advocate Manager jobs? Cities in Minnesota with the most Patient Advocate Manager job openings:
Patient Advocate Manager jobs near you
Patient Advocate

Patient Advocate

Retina Consultants of Minnesota

Edina, MN • On-site

$22 - $26/hr

Full-time

Medical, Dental, Life, PTO

Posted 28 days ago

Job description

Description
We are seeking a patient focused individual to be the Patient Advocate at our Edina, MN location.
If you have a passion for providing exceptional patient care, are personable, collaborative, attuned to accuracy and fine detail, and would like to join a nationally known and high performing team, we would like to talk to you.
Responsibilities:
  • Reviews Part B Drug assistance applications for accuracy
  • Submits and monitors Part B Drug applications. Communicate status of applications to the clinics.
  • Counsel patients on their financial responsibilities for high-cost drugs and the process of applying for assistance.
  • Provides resources and guidance for patients with copay assistance programs and insurance guidelines.
  • Reviews clinic appointment schedules to identify patients needing free drug.
  • Answers the phone promptly to assist patients and payors with questions and concerns.
  • Informs the business office and clinic staff of changes in drug assistance policies and procedures.
  • Participate in bi-weekly and quarterly meetings with drug company reimbursement specialists.
  • Holds all patient accounts and medical information in strict confidentiality according to HIPAA guidelines, without exception.
  • Identifies Part B Drug delinquent accounts prior to patient office visit and notifies patient of clinic payment expectation and relays this information to the appropriate personnel for collection.
  • Performs other duties as assigned by the business office manager, CFO, administrator, or the physicians.

Required Skills, Abilities and Attributes:
  • Must be organized, pay attention to details, and be motivated to provide excellent patient care
  • Have proven excellent communications skills
  • Be a collaborator who works cooperatively and respectfully with all doctors, supervisors, and co-workers
  • Displays a desire to perpetually "Learn and Grow"
  • Efficient and highly accurate user of applicable information technology and health care management systems
  • Proven provider of professional and friendly of customer / patient service experience
  • Experience with insurance and out-of-pocket patient responsibility preferred
  • Awareness of drug assistance programs, policies, and procedures preferred
  • High comfort level with medical terminology and financial conversations
  • Excellent skills in ability to prioritize multiple tasks with attention-to-detail and accuracy in work
  • High School Degree or GED

We offer excellent compensation and benefits, to include:
  • Paid Holidays - 7 days per year
  • Personal Time Off (PTO) - 16 days per year
  • Health Insurance
  • Health Reimbursement Account
  • Health Savings Account
  • Dental Insurance (free single coverage)
  • Flexible Spending Accounts
  • Basic and Supplemental Term Life Insurance (free single coverage)
  • Long Term Disability (free single coverage)
  • Long Term Care (free single coverage)
  • Short-Term Disability
  • Vision
  • $250 in uniform (scrubs and shoes) reimbursement

About Retina Consultants of Minnesota (RCM):
RCM has 9 Minnesota locations - St, Louis Park, Edina, Edina Specialty, Woodbury, Blaine, Duluth, Maplewood, Anoka, and Mankato.
Everything we do.... every decision we make...takes our Guiding Principles into consideration. Our guiding principles are:
  • We exist to serve our patients. We will provide the best available medical skills, technology, and service. We will be their advocates. We will care for our patients as if they were members of our family. We will treat our patients with respect, dignity, and kindness.
  • We are proud of our dedicated staff. We will strive to provide a rewarding career with opportunity for personal and professional growth. We will promote teamwork. We will provide a respectful and safe working environment.
  • We are humbled that other doctors entrust their patients to our care. We will be available when we are needed. We will promptly communicate the results of patient evaluation and treatment. We will respect the referring doctors' relationships with their patients.
  • We recognize that we have a responsibility to our community. We will strive to be desire to perpetually "Learn and Grow"
  • Efficient and highly accurate user of applicable information technology and health care management systems
  • A good corporate citizen. We will function ethically. We will be prudent in our stewardship of healthcare resources.
  • Medical advances are critical to our patients. We will remain at the forefront in the search for new knowledge and treatments of retinal disease. We will participate in clinical research. We will share our knowledge with our patients and referring doctors, and with our retinal colleagues around the world.

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