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Overnight Patient Advocate Jobs (NOW HIRING)

RevOne Companies

Call Center Patient Advocate

Greenwood, IN · On-site

$16.25 - $21/hr

Wellfund Patient Advocate The WellFund Patient Advocate builds working relationships, solves ... overnight process * Ensures adequate documentation is maintained * Collects and reviews patient ...

RevOne Companies

Call Center Patient Advocate

Greenwood, IN · On-site

$16.25 - $21/hr

A Call Center Patient Advocate exhibits superior customer service skills and provides prompt ... overnight process * Ensures adequate documentation is maintained * Collects and reviews patient ...

Ultimate Dental

Patient Care Advocate

Jacksonville, FL

$60K - $70K/yr

Within your region, and the occasional overnight (all travel expenses covered) About the Role ... As a Patient Care Advocate, you'll be the face of that mission in the field: building relationships ...

WVU Medicine

Patient Family Liaison

Morgantown, WV · On-site

Coordinates other overnight accommodations for waitlisted families when space is not available. 7. ... Patient Advocate/Off Shift Coordinator/Manager/Director of any accidents, problems or unusual ...

REACH of Macon County

Shelter Advocate

Franklin, NC · On-site

$18/hr

Primary work hours are overnight and weekends. Times and days may vary. Training: 20-hr Crisis ... Skills: · Friendly and patient personality · Ability to follow instructions · Neat and Efficient ...

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How much do overnight patient advocate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for overnight patient advocate in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What is an overnight patient advocate?

Overnight Patient Advocates are professionals who work during nighttime hours in healthcare settings to support and assist patients with their needs, concerns, and rights. They act as intermediaries between patients, their families, and medical staff to ensure clear communication, resolve issues, and promote patient well-being. Their responsibilities often include addressing patient complaints, providing emotional support, and ensuring that patients understand their care plans. Overnight Patient Advocates play a crucial role in maintaining patient satisfaction and safety during off-peak hours when fewer staff may be present.

How do you become an overnight patient advocate with no experience?

To become an overnight patient advocate, focus on developing strong communication and empathy skills, and consider obtaining relevant certifications such as patient advocacy training. Gaining experience through volunteering or entry-level healthcare roles can also help build necessary knowledge for the position.

What is the difference between Overnight Patient Advocate vs Patient Care Coordinator?

AspectOvernight Patient AdvocatePatient Care Coordinator
CredentialsHigh school diploma or equivalent; some roles may require healthcare certificationsHigh school diploma; healthcare or administrative certifications often preferred
Work EnvironmentHospitals, clinics, or home care settings during overnight shiftsHospitals, clinics, or healthcare facilities during daytime hours
Employer & IndustryHealthcare providers, hospitals, home health agenciesHospitals, clinics, healthcare organizations
Search & Comparison IntentUnderstanding overnight healthcare roles, patient advocacy during night shiftsCoordinating patient care, managing healthcare services

The Overnight Patient Advocate primarily focuses on supporting patients' needs during overnight hours, often acting as a liaison and ensuring patient comfort. In contrast, a Patient Care Coordinator manages overall patient care plans, schedules, and communication during regular hours. Both roles are vital in healthcare settings but differ mainly in work hours and scope of responsibilities.

What challenges do overnight patient advocates face, and how can they prepare for them?

Overnight Patient Advocates often navigate unique challenges such as managing patient concerns during quieter hours, coordinating with reduced overnight staff, and making quick decisions when immediate support is limited. They must remain vigilant, patient-centered, and proactive, frequently acting as the primary liaison between patients, families, and on-call clinical teams. To prepare, advocates benefit from strong communication skills, familiarity with hospital protocols, and the ability to work independently while maintaining composure in urgent situations.

What skills and qualifications are needed to be an overnight patient advocate?

To thrive as an Overnight Patient Advocate, you need a solid understanding of healthcare processes, patient rights, and crisis intervention, often supported by a background in healthcare or social work. Familiarity with hospital information systems, incident reporting tools, and HIPAA compliance protocols is typically required. Excellent listening, conflict resolution, and problem-solving skills are crucial for providing compassionate support to patients and families during overnight hours. These skills ensure that patient concerns are addressed promptly and effectively, promoting patient satisfaction and safety after-hours.

What qualifications does an overnight patient advocate need?

An overnight patient advocate typically needs a high school diploma or equivalent, strong communication and interpersonal skills, and the ability to handle sensitive situations. Some roles may require healthcare knowledge, certification in patient advocacy, or experience in healthcare settings, along with the ability to work overnight shifts and maintain confidentiality.
What cities are hiring for Overnight Patient Advocate jobs? Cities with the most Overnight Patient Advocate job openings:
What are the most commonly searched types of Patient Advocate jobs? The most popular types of Patient Advocate jobs are:
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Overnight Patient Advocate jobs near you
Infographic showing various Overnight Patient Advocate job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,997 per year, or $20.7 per hour.

Call Center Patient Advocate

RevOne Companies

Greenwood, IN • On-site

$16.25 - $21/hr

Other

Re-posted 9 days ago

Job description

Wellfund Patient Advocate

The WellFund Patient Advocate builds working relationships, solves problems, and supports patients through the application process and follow-up. They work as part of a team in a call center environment. A Call Center Patient Advocate exhibits superior customer service skills and provides prompt courteous service to patients.

Essential Duties of the Position
  • Handles a high volume of telephone calls
  • Maintains patient database
  • Maintains daily work queues
  • Provides technical assistance on agency issues, services, and programs
  • Maintains and/or creates files for record keeping systems
  • Sorts, labels, electronically files, and retrieves documents or other materials; including from the HPE overnight process
  • Ensures adequate documentation is maintained
  • Collects and reviews patient information to determine patients' eligibility
  • Completes Medicaid applications online using the FSSA Benefits Portal
  • Prepares documents and reviews them for accuracy and completeness
  • Communicates clearly, timely, and positively with patients, coworkers, and clients
  • Good communication and interpersonal skills
  • Ability to learn quickly and navigate effectively through multiple systems and EMRs.
  • Professional attitude and the ability to maintain composure in urgent or confrontational situations
  • Effective critical thinking, problem solving, and conversational skills
  • Display strong organization and time management skills
  • Work independently and must be multi-task oriented
  • Team player attitude
  • Develops and retains professional relationship with on-site hospital staff
  • Maintains confidentiality at all times (i.e. PHI, HIPAA, and HITEC)
  • Supports the mission and goals of the company
Responsibilities of the Position
  • Exemplifies the Mission, Vision, and Core Values of RevOne Companies in all personal and professional behavior and is a role model to all associates
  • Collaborates with manager to identify own learning needs and set goals using available resources to meet these needs and goals
  • Maintains working knowledge of departmental and hospital policies and procedures through participation and by reading updates and other provided communication
  • Works in collaboration with the Call Center and On-site Patient Advocates, supporting their efforts through teamwork and the acceptance of additional assignments
Requirements
  • Computer proficiency skills are required
  • Ability to learn multiple databases and EMRs
  • Ability to multi-task (speaking on the phone, searching databases, and typing)
  • Excellent verbal and written communication skills
  • Ability to work in fast-paced, changing environment
  • Epic experience is a plus
  • High School diploma or equivalency
  • One year of experience as a Patient Advocate or an equivalency of training and experience combined
  • Considerable knowledge of Medicaid programs
  • Considerable knowledge of the Federal Marketplace
  • General knowledge of all agency and community programs and services which could affect the client/applicant
  • Good mathematical reasoning and computational skills
  • Ability to read, analyze, and interpret rules, regulations, and procedures
  • Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures
  • Ability to work with others on your team to complete a task
  • Ability to perform job functions within structured time frames
  • Must have the ability to perform repeated tasks with a high level of accuracy
  • Must have working knowledge of HIPAA, FDCPA, and Red Flag regulations
Difficulty of Work

The work can include some difficult aspects such as dealing with patients on the phone. A detailed two-week training and then daily guidance is provided. A team leader is seated in the same area as the Patient Advocate to further assist. Judgment in addressing patients is required.

Responsibility

The incumbent works in a team environment, but takes calls on his or her own. Calls are recorded and randomly checked for training purposes. Errors may be caught, but not immediately. Work is mostly independent in nature. The incumbent makes a substantial impact on patients' lives. For this reason, it is vital to maintain accuracy, empathy, and efficiency when working with the patients.

Personal Work Relationships

The incumbent must deal with a variety of staff levels, conditions, and circumstances. The incumbent works with colleagues, team leads, supervisors and management staff. A professional demeanor and tone are required at all times.

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