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Manager Patient Advocacy Jobs (NOW HIRING)

Mgr Patient Advocacy

Huntsville, AL · On-site

$17.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Overview The Manager of Patient Advocacy for Emergency Services is the liaison between patients and families. This position will lead the effort in responding to the needs of the patients/families ...

Mgr Patient Advocacy

Huntsville, AL · On-site

$17.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Manager of Patient Advocacy for Emergency Services is the liaison between patients and families. This position will lead the effort in responding to the needs of the patients/families/visitors ...

Cultivate and manage trusted, transparent, and sustainable relationships with patient advocacy organizations, caregivers, and key opinion leaders * Serve as an internal voice of patients and ...

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Patient Advocacy Specialist

Oak Lawn, IL · On-site

$24.10 - $36.15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management of all real-time/point-of-care grievances and complaints serving as a productive ... advocate between patient/family/guest and the hospital while partnering with clinical staff and ...

$24.10 - $36.15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management of all real-time/point-of-care grievances and complaints serving as a productive ... advocate between patient/family/guest and the hospital while partnering with clinical staff and ...

Patient Advocacy Specialist

Oak Lawn, IL · On-site

$18.25 - $23.25/hr

... management of all real-time/point-of-care grievances and complaints serving as a productive ... advocate between patient/family/guest and the hospital while partnering with clinical staff and ...

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Manager Patient Advocacy information

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$15

$39

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How much do manager patient advocacy jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for manager patient advocacy in the United States is $39.89, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $51.44 per hour, depending on experience, location, and employer.

What does a manager of patient advocacy do?

A Manager of Patient Advocacy oversees programs and initiatives that support and represent the needs and interests of patients within a healthcare organization. They act as a liaison between patients, families, and medical staff to ensure patient concerns are addressed and their rights are protected. Their responsibilities often include developing patient education materials, handling patient complaints, and coordinating advocacy efforts to improve patient care and satisfaction. They also work to ensure compliance with healthcare regulations and may collaborate with external advocacy groups.

What are the key skills and qualifications needed to thrive as a manager of patient advocacy, and why are they important?

To thrive as a Manager, Patient Advocacy, you need a strong background in healthcare administration, patient rights, and relevant experience in advocacy or case management, often supported by a bachelor’s or master’s degree in a health-related field. Familiarity with healthcare regulations, electronic health records (EHR), and patient complaint management systems is typically required. Excellent communication, conflict resolution, and leadership skills help foster trust with patients and coordinate effectively across departments. These competencies are crucial for ensuring patient voices are heard, improving care quality, and maintaining organizational compliance.

What are some common challenges faced by a manager of patient advocacy, and how can they be overcome?

A Manager of Patient Advocacy often faces the challenge of balancing patient needs with organizational resources and policies. Navigating complex healthcare systems, addressing diverse patient concerns, and ensuring clear communication between patients and medical staff are frequent hurdles. Success in this role relies on strong interpersonal skills, effective problem-solving, and a deep understanding of healthcare regulations. Building collaborative relationships with clinical teams and staying updated on healthcare trends help managers advocate effectively while aligning with organizational goals.

What is the difference between Manager Patient Advocacy vs Patient Advocate?

AspectManager Patient AdvocacyPatient Advocate
CredentialsTypically requires a bachelor's degree in healthcare, nursing, or related field; certifications like Certified Patient Advocate (CPA) are commonOften requires a high school diploma or associate degree; certifications like Certified Patient Advocate (CPA) can be beneficial
Work EnvironmentWorks within healthcare organizations, hospitals, or pharmaceutical companies, managing teams and programsWorks directly with patients, families, and healthcare providers, often in community or hospital settings
Employer & IndustryHospitals, healthcare systems, pharmaceutical companiesHospitals, clinics, insurance companies, community health organizations

The Manager Patient Advocacy typically oversees patient advocacy programs within healthcare organizations, requiring leadership skills and industry experience. In contrast, a Patient Advocate works directly with patients to navigate healthcare systems, focusing on individual support. Both roles aim to improve patient experiences but differ in scope, responsibilities, and work environment.

What cities are hiring for Manager Patient Advocacy jobs?

Cities with the most Manager Patient Advocacy job openings:

What are the most commonly searched types of Patient Advocacy jobs?

The most popular types of Patient Advocacy jobs are:

What states have the most Manager Patient Advocacy jobs?

States with the most job openings for Manager Patient Advocacy jobs include:

Infographic showing various Manager Patient Advocacy job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $82,967 per year, or $39.9 per hour.

$17.50 - $22.75/hr

Full-time

Re-posted 10 days ago


Huntsville Hospital Health System rating

6.1

Company rating: 6.1 out of 10

Based on 207 frontline employees who took The Breakroom Quiz

727th of 888 rated healthcare providers


Job description

Overview

The Manager of Patient Advocacy for Emergency Services is the liaison between patients and families. This position will lead the effort in responding to the needs of the patients/families/visitors and provide support to staff. The Patient Advocate (PA) will develop and distribute reports based on findings of their investigations and ensure that all feedback is logged appropriately into (RL6), complaint database. RL6 proficiency is a must. The PA will by physically located in the Emergency Department and function as part of the team. They will be proactive in following up on issues as they arrive and ensure patients and families are satisfied with the delivery of care. This role will enhance the timeliness of responding to complaints and quality of care issues. Additionally, the PA will help in improving communication and addressing wait times for service, procedures and results, moreover, assist with elopements, allegations of abuse by a staff member and rudeness of staff.

This position will receive direction form the Director of Patient Experience & Advocacy and the Service Line Administrator and will assist in the development of customer service culture through continuous activities, recognition, behavioral focus, PDCA initiatives and education. Additionally, the position will serve as a member of the Grievance Review Committee, as an Emergency Services representative.

Qualifications

Education required: Bachelors degree in health administration, social work, psychology, nursing, communications, business/public relations, or CPE. Chaplaincy credit is preferred.

Experience: Two to five years experience in health-related professions, business, public relations or communication fields. Health care experience a plus.

Additional skills/abilities: Strong interpersonal and high level of effective communication, verbal, written and phone skills required. Must have the ability to make quality, independent decisions and demonstrate a high degree of critical thinking ability. Strong problem-solving, counseling, complaint management mediation, conflict negotiation, and crisis intervention and other conflict resolution skills a must. Must be able to function objectively in hostile, sensitive, and stressful situations, "think on one's feet", manage stress and anticipate and improvise when needed. Must be knowledgeable in Microsoft Word, Excel, and PowerPoint. Good empathetic listener and considers the needs of others. Must be able to utilize the, Complaint Tracking System. Must be detail-oriented, self-directed and can function independently. Excellent time management and organizational skills a must.  The ability to prioritize, follow-through and multi-task while remaining patient/customer focused are a must. Ability to meet deadlines. Good stand-up and solid presentation skills are needed. Must be comfortable before large groups and effective in communicating information and new ideas.  Ability to work at all levels of the organization and represent HH to the patient/families/visitors/coworkers and physicians in a manner consistent with our mission, vision and values are a must. Must successfully collaborate with counterparts within the work area and throughout organization. Must have the ability to maintain confidentiality of records and information.

Employment Type: OTHER

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