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Patient Advocate Jobs (NOW HIRING)

Acadia Healthcare

Patient Advocate

Riverdale, GA · On-site

$16 - $20.75/hr

Patient Rights Advocate Support patient rights efforts through educating patients and families, guiding complaint/grievance processes and reporting unresolved threats to patient safety to appropriate ...

Altus Community Healthcare

Patient Advocate

Houston, TX · On-site

$16.50 - $21.25/hr

Patient Advocate Department: Billing Office Reports To: Director and Asst Director of Patient Advocacy & Services FLSA Status: Non-Exempt Shift: Hybrid Position Summary The Patient Advocate is ...

MedStar Health

Patient Advocate

Baltimore, MD · On-site

$23.65 - $42.03/hr

The Patient Advocate will manage the complaint and grievance process and ensure department compliance with governmental and accreditation regulations. Maintains the tracking database analyzes trends ...

New

Community Health Systems

Patient Advocate

Poplar Bluff, MO · On-site

$15.75 - $20.50/hr

Job Summary The Patient Advocate serves as a liaison between patients, families, hospital staff, and leadership to address concerns, support patient rights, and promote a positive patient experience.

Universal Health Services

PATIENT ADVOCATE

Atlanta, GA · On-site

$17 - $22/hr

POSITION SUMMARY The Patient Advocate investigates, resolves, documents and reports organization specific patient and visitor complaints and concerns to leadership staff. The Patient Advocate ...

Acadia Healthcare

Patient Advocate

Springfield, MO · On-site

$16.25 - $21/hr

Patient Rights Advocate Support patient rights efforts through educating patients and families, guiding complaint/grievance processes and reporting unresolved threats to patient safety to appropriate ...

ZT EMPLOYMENT SERVICES LLC

Patient Advocate

Houston, TX · On-site

$16.50 - $21.25/hr

Patient Advocate Department: Billing Office Reports To: Director and Asst Director of Patient Advocacy & Services FLSA Status: Non-Exempt Shift: Hybrid Position Summary The Patient Advocate is ...

Medicine Journal

Patient Advocate

Chattanooga, TN · On-site

$16.25 - $21/hr

The Patient Advocate spends time visiting and listening to patients and their families in order to bring about the most positive experience at Erlanger Health. The Patient Advocate makes regular ...

Mission Hospital

Patient Advocate

Austin, TX · On-site

$17.50 - $22.75/hr

As a(an) Patient Advocate with St. David's South Austin Medical Center you can be a part of an organization that is devoted to giving back! Job Summary and Qualifications As a Patient Liaison, you ...

Amaze Health

Patient Advocate

Denver, CO · On-site

$58K - $75K/yr

As a Patient Advocate, you guide patients through the twists and turns of the healthcare system, making complex insurance and care processes clear, accessible, and less stressful every step of the ...

Amaze Health

Patient Advocate

Denver, CO · On-site

$58K - $75K/yr

As a Patient Advocate, you guide patients through the twists and turns of the healthcare system, making complex insurance and care processes clear, accessible, and less stressful every step of the ...

Palms Medical Group

PATIENT ADVOCATE

Starke, FL · On-site

$15.25 - $19.75/hr

As a key liaison between patients and the care team, the Patient Advocate ensures each interaction reflects the organization's values and contributes to a positive, patient-centered experience.

Mix Talent

Be Seen First

Patient Advocate

Pittsburgh, PA · On-site

$19 - $21/hr

This is an on-site Patient Advocate position with a growing specialty pharmacy in Pittsburgh, PA. Responsibilities primarily focus on managing call queue, data entry, coordinating care, and triaging ...

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Patient Advocate information

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How much do patient advocate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for patient advocate in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What is a patient advocate?

A patient advocate, sometimes referred to as a patient care advocate, supports patients and their families, working to get them the best care available. As a patient advocate, your responsibilities and duties include helping clients understand their treatment options and working with doctors to get the client the best care possible, assisting your client to navigate their insurance coverage, and providing general support to the family throughout the healthcare process.

What is a patient advocate?

Patient advocates are professionals who assist patients in navigating the healthcare system. They help patients understand their diagnoses, treatment options, and medical bills, and often facilitate communication between patients, families, and healthcare providers. Patient advocates may work independently, for hospitals, or for insurance companies, always with the goal of ensuring that patients' rights and interests are represented. Their support can be especially valuable when dealing with complex medical or insurance issues.

What are the key skills and qualifications needed to thrive as a patient advocate, and why are they important?

To thrive as a Patient Advocate, you need a strong understanding of healthcare systems, patient rights, and relevant regulations, often supported by a degree in health services, social work, or related fields. Familiarity with electronic health record (EHR) systems, case management software, and sometimes certification such as BCPA (Board Certified Patient Advocate) is valuable. Outstanding communication, empathy, problem-solving, and negotiation skills help you effectively support patients and collaborate with healthcare teams. These skills are crucial for ensuring patients' voices are heard, their concerns are addressed, and their care experiences are improved.

What are some common challenges patient advocates face when navigating healthcare systems for clients?

Patient Advocates often encounter obstacles such as complex insurance processes, communication barriers between patients and healthcare providers, and coordinating care among multiple specialists. Advocates must be persistent and resourceful in resolving these issues while maintaining patient confidentiality and trust. Successfully overcoming these challenges requires strong problem-solving skills and a deep understanding of healthcare policies and patient rights.

What is the difference between Patient Advocate vs Medical Assistant?

AspectPatient AdvocateMedical Assistant
Required CredentialsOften requires certification or training in patient advocacy or healthcare navigationCertified or trained in clinical procedures, EHR, and basic medical skills
Work EnvironmentHospitals, clinics, insurance companies, patient support organizationsDoctor's offices, clinics, hospitals, outpatient facilities
Employer & Industry UsageHealthcare providers, insurance companies, patient advocacy groupsMedical practices, hospitals, outpatient clinics
Common Search & Comparison IntentUnderstanding patient support roles, advocacy servicesMedical assisting duties, clinical support roles

While both roles work within healthcare settings, a Patient Advocate primarily supports patients' rights and navigates healthcare systems, whereas a Medical Assistant performs clinical and administrative tasks to support healthcare providers. They serve different functions but often collaborate to improve patient care.

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For Patient Advocate jobs, the most frequently searched job titles are:

Patient Advocate jobs near you
Infographic showing various Patient Advocate job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 71% Full Time, 18% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,997 per year, or $20.7 per hour.

Patient Advocate

Acadia Healthcare

Riverdale, GA • On-site

$16 - $20.75/hr

Other

Re-posted 15 days ago

Acadia Healthcare rating

6.2

Company rating: 6.2 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

701st of 887 rated healthcare providers

Job description

Patient Rights Advocate

Support patient rights efforts through educating patients and families, guiding complaint/grievance processes and reporting unresolved threats to patient safety to appropriate staff.

Essential Functions:

  • Facilitate patient/family grievance process to include processing the complaint, forwarding to the appropriate manager and communicating the resolution to the complainant for resolution purposes.
  • Collaborate with appropriate staff to develop acceptable resolutions to potential complaints.
  • Identify process deficiencies that result in possible threats to patient rights or patient safety.
  • Maintain the complaint and grievance logs up to date.
  • Collaborate with risk department and department managers to ensure patient concerns are dealt with in a timely and appropriate manner.
  • May participate in new hire orientation on educating staff on patient safety and advocacy
  • Identify critical needs with regard to customer service and discuss with supervisor and medical staff.

Other Functions:

  • Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements:

  • High school diploma or equivalent required. Associate or Bachelor's degree in a clinical field preferred.
  • Experience in customer service or risk management preferred.
  • Experience with behavioral health patients preferred.

Licenses/Designations/Certifications:

  • CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility.

Additional Regulatory Requirements:

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.

What Acadia Healthcare employees say

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About Acadia Healthcare

Sourced by ZipRecruiter

Acadia Healthcare is a leading provider in the healthcare and hospital industry, based in Franklin, Tennessee, United States. The company is recognised for its commitment to creating a behavioural health network that provides accessible, high-quality treatment options for individuals suffering from mental health issues, addiction, eating disorders, and PTSD. Acadia Healthcare was founded in 2005, with the mission to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioural health and addiction disorders.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Franklin, TN, US

Year founded

2005

Social media

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