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Patient Case Manager Jobs (NOW HIRING)

Case Manager

Schenectady, NY · On-site

$25 - $41.13/hr

In this role, the employee assumes full charge of patient case management, delivering individual and group mental health and chemical dependency services including assessment, discharge planning ...

Case Manager

Glenville, NY · On-site

$25 - $41.13/hr

In this role, the employee assumes full charge of patient case management, delivering individual and group mental health and chemical dependency services including assessment, discharge planning ...

Case Manager

Glenville, NY · On-site

$25 - $41.13/hr

In this role, the employee assumes full charge of patient case management, delivering individual and group mental health and chemical dependency services including assessment, discharge planning ...

In Patient Case Management is required * Must have exp. with Sub- acute pts. Education : * BSN required * RN license required * CCMC preferred Meta Sense Job ID #26-14972. Pay package is based on 8 ...

In Patient Case Management is required nullEducation: BSN requiredRN license requiredCCMC preferred nullJob Category: Clinical - Nursing - Travel - Morristown/Goryeb Guaranteed Hours: Yes Contract ...

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Patient Case Manager information

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How much do patient case manager jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for patient case manager in the United States is $22.61, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient case manager?

To thrive as a Patient Case Manager, you need a solid background in healthcare management, clinical knowledge, and often a degree in nursing, social work, or a related field. Familiarity with case management software, electronic health records (EHRs), and sometimes certification like CCM (Certified Case Manager) are typically required. Strong interpersonal skills, problem-solving abilities, and effective communication help in coordinating care plans and advocating for patients. These skills are vital for ensuring patients receive appropriate, timely care and for facilitating smooth collaboration among healthcare providers.

What does a patient case manager do for a patient?

A patient case manager coordinates healthcare services for patients, helping them navigate treatment plans, arrange appointments, and access resources. They assess patient needs, communicate with healthcare providers, and ensure continuity of care to improve health outcomes.

What is a patient case manager?

A Patient Case Manager is a healthcare professional who coordinates and manages a patient's overall care plan, ensuring they receive appropriate medical services and support. They work closely with doctors, nurses, patients, and families to assess needs, plan treatments, and facilitate communication between care teams. Their goal is to improve patient outcomes, reduce hospital readmissions, and help patients navigate complex healthcare systems. Patient Case Managers may work in hospitals, clinics, or insurance companies and often advocate for the patient's best interests.

How to become a patient case manager?

To become a patient case manager, typically a bachelor's degree in healthcare, social work, or a related field is required. Relevant experience in healthcare or social services, along with strong communication and organizational skills, is important; some roles may also require certification such as the Certified Case Manager (CCM).

How does a patient case manager typically collaborate with healthcare providers to ensure coordinated patient care?

Patient Case Managers work closely with physicians, nurses, social workers, and other healthcare professionals to develop and implement comprehensive care plans for patients. They facilitate communication between the patient, family members, and the care team to ensure everyone is informed and aligned on treatment goals. By regularly participating in multidisciplinary team meetings and advocating for the patient's needs, Patient Case Managers help prevent gaps in care and improve overall patient outcomes.
More about Patient Case Manager jobs
What cities are hiring for Patient Case Manager jobs? Cities with the most Patient Case Manager job openings:
What are the most commonly searched types of Patient Case jobs? The most popular types of Patient Case jobs are:
Who are the top companies hiring for Patient Case Manager jobs? The top employers for Patient Case Manager jobs are:
What states have the most Patient Case Manager jobs? States with the most job openings for Patient Case Manager jobs include:
Infographic showing various Patient Case Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $47,022 per year, or $22.6 per hour.

$26.45/hr

Full-time

Re-posted 13 days ago


Job description

At Jefferson Center, it is our policy and our mission to be inclusive and mindful of the diversity of everyone who comes through our doors. We are passionate about building a community where mental health matters and equitable care is accessible to all races, ethnicities, abilities, socioeconomic statuses, ages, sexual orientations, gender expressions, religions, cultures, and languages.

Jefferson Center is looking for a non-judgmental, compassionate, and patient Case Manager to work with the Prescriber Team. The primary goal of this position is to improve client outcomes by reducing no shows and late cancellations of prescriber appointments. This includes following up with clients who have no shown or canceled, and politely and nonjudgmentally addressing barriers to attending appointments. If a patient is contacted and reports significant symptoms, the Medical Case Manager will refer the patient to the correct supports, which may include the Jefferson Center Crisis Center, the client’s nurse or prescriber, and/or the client’s therapist. The Medical Case Manager is also responsible for sending additional reminders to clients who have rescheduled their appointment after no-showing. The Medical Case Manager may also help the Prescriber Team with other tasks.

Education, Knowledge, Skills & Experience Required:

  • Bachelor’s degree in human services or related field
  • At least 2 years relevant work experience. 
  • Bilingual Spanish/English a plus

Essential Duties:

  • Maintains a positive focus and excellent customer service skills towards clients, Jefferson Center staff, and the community.
  • Works from a strength based, recovery-based perspective and takes cultural considerations into account when appropriate.
  • Effectively and calmly responds to client needs and problems
  • Timely response to phone calls, emails, texts, and other requests.
  • Immediately reports high risk/acute cases to a Medical Director, Chief Medical Officer, or the Crisis Center.
  • Multi-tasks, prioritizes concerns, and effectively manages time independently.
  • Documents all contacts in the Electronic Health Record (HER) according to Jefferson Center standards while meeting productivity standards as identified by the Chief Medical Officer.
  • Collaborates with various departments to ensure a cohesive work environment
  • Attend mandatory meetings and trainings as assigned
  • Participates in supervision by coming prepared with an agenda. Utilizes a problem-solving approach as well as feedback. Attends supervision at times and intervals agreed upon with supervisor.
  • Maintains appropriate boundaries with clients and staff.
  • Efficiently navigated the EHR, Microsoft Outlook, Microsoft Teams, and other technologies as indicated.

Other Duties: 

  • Coordinates with navigation, case manager, therapist and/or other resource specialists.
  • Outreaches clients to discuss social determinants of health.

NOTE: The Medical Case Manager will be held accountable for all duties of this job.  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Salary Grade 50- $55,000 ($26.45/hr)*

Additional Salary Information*:

  • The salary range above is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.*

Application Deadline: 1/17/2025. Review of applications will begin immediately.