What is a patient case manager?

A Patient Case Manager is a healthcare professional who coordinates and manages a patient's overall care plan, ensuring they receive appropriate medical services and support. They work closely with doctors, nurses, patients, and families to assess needs, plan treatments, and facilitate communication between care teams. Their goal is to improve patient outcomes, reduce hospital readmissions, and help patients navigate complex healthcare systems. Patient Case Managers may work in hospitals, clinics, or insurance companies and often advocate for the patient's best interests.