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Patient Navigator Jobs (NOW HIRING)

OCH

Patient Navigator

Springfield, MO · On-site

$20/hr

The Patient Navigator is responsible for guiding patients through the healthcare system, offering support and resources to ensure they receive appropriate care in a timely and efficient manner. The ...

Ohio State University

Patient Navigator

Augusta, GA

$18.75 - $25.50/hr

Patient Navigator Department:Health System Shared Services | Patient Facilitated Services Scope of Position The goal of the Patient Facilitated Services (PFS) program is to maintain and deepen ...

Blue Ridge Health

Lead Patient Navigator

Columbus, NC · On-site

$15.75 - $21.25/hr

Overview Blue Ridge Health is currently seeking a Lead Patient Navigator to be part of our Clinical Team. What We Offer You: * A competitive benefits plan, including Medical, Dental and Vision

Highland Medical Center

Patient Navigator

Monterey, VA · On-site

$15 - $17/hr

Patient Navigator Highland Medical Center - Monterey, VA Highland Medical Center is seeking a compassionate, organized, and customer-focused Patient Navigator to join our team. Patient Navigators are ...

Spring Fertility

Patient Navigator

Redwood City, CA · On-site

$26 - $29/hr

Role Summary Our Patient Navigators partner with our Care Team in helping our patients grow their families! Our Patient Navigators work hand-in-hand with our nursing team to provide our patients with ...

Spring Fertility

Patient Navigator

Sunnyvale, CA

$26 - $29/hr

Role Summary Our Patient Navigators partner with our Care Team in helping our patients grow their families! Our Patient Navigators work hand-in-hand with our nursing team to provide our patients with ...

Spring Fertility

Patient Navigator

San Francisco, CA

$26 - $29/hr

Role Summary Our Patient Navigators partner with our Care Team in helping our patients grow their families! Our Patient Navigators work hand-in-hand with our nursing team to provide our patients with ...

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How much do patient navigator jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for patient navigator in the United States is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.20 per hour, depending on experience, location, and employer.

What are Patient Navigators?

Patient Navigators are professionals who guide patients through the healthcare system, helping them overcome barriers to care and access the services they need. They provide support by coordinating appointments, assisting with insurance issues, and connecting patients with community resources. Patient Navigators often work with individuals facing complex medical diagnoses or those who may have difficulty understanding healthcare processes. Their goal is to improve outcomes by ensuring patients receive timely and appropriate care while reducing stress and confusion.

What are the key skills and qualifications needed to thrive as a Patient Navigator, and why are they important?

To thrive as a Patient Navigator, you need a solid understanding of healthcare systems, patient advocacy, and care coordination, often supported by a degree in health sciences or social work. Familiarity with electronic health records (EHR), case management software, and basic medical terminology is typically required. Excellent communication, cultural competency, and problem-solving skills help Patient Navigators build trust and effectively guide patients through complex healthcare processes. These skills are crucial for ensuring patients receive timely care, reducing barriers, and improving overall health outcomes.

What Does a Patient Navigator Do?

As a patient navigator, sometimes referred to as a patient advocate, your responsibilities are to help coordinate a patient’s experience in the healthcare system. You plan care goals for patients, support and educate them about treatment options, help them understand referrals, assist with admissions and discharge paperwork, and advocate for them to ensure they receive the highest quality care. Patient navigators work for community health organizations, hospitals, and insurance providers. Some are full-time employees, while others are volunteers or freelancers.

How does a Patient Navigator typically collaborate with healthcare teams to support patient care?

Patient Navigators work closely with multidisciplinary healthcare teams, including physicians, nurses, social workers, and administrative staff, to ensure patients receive coordinated and comprehensive care. They act as a bridge between patients and providers, helping to clarify medical information, schedule appointments, and address barriers to care such as transportation or insurance issues. Regular communication and teamwork are essential, as Patient Navigators often attend care plan meetings and relay critical updates to both patients and healthcare professionals. This collaborative environment helps improve patient outcomes and overall satisfaction with the healthcare experience.

What is the difference between Patient Navigator vs Medical Assistant?

AspectPatient NavigatorMedical Assistant
CredentialsCertifications often include Certified Patient Navigator (CPN) or similarCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentHospitals, clinics, community health programsDoctor's offices, clinics, outpatient facilities
Employer & IndustryHealthcare providers, hospitals, community organizationsMedical practices, outpatient clinics, hospitals
Primary RoleAssist patients in navigating healthcare systems, providing education and supportPerform clinical and administrative tasks, assist with patient care

While both roles work within healthcare settings, Patient Navigators focus on guiding patients through healthcare processes and resources, whereas Medical Assistants handle clinical tasks and administrative support. Understanding these differences helps in choosing the right career path or job search focus.

More about Patient Navigator jobs
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Patient Navigator jobs near you
PATIENT NAVIGATOR

PATIENT NAVIGATOR

Comprehensive Community Health Centers, Inc.

Glendale, CA • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

PATIENT NAVIGATOR JOB SUMMARY
Patient Navigators work closely with patients, develop trust and support patients while they learn to self-navigate their health information online. Patient Navigator will be responsible for directing patients to resources and manage information.
PATIENT NAVIGATOR ESSENTIAL DUTIES AND RESPONSIBILITIES
Patient Portal - MU 1&2
  • Assist patients with electronic access to their health information online and on demand
  • Run daily reports using computer systems to track patients they have assisted
  • Assist patients with the initial log in process and provide overview of the portal features
  • Train patients on how to send messages to the clinics
  • Assist patients over the phone who may have issues navigating through the portal ? Deactivate portal account (patient turns 12 years old)

New Patient Coordination
  • Make phone call according to a defined protocol to all new patient to address the following items:
  1. Welcome patient and confirm appointment
  2. Provide appropriate directions / parking instructions
  3. Insurance questions
  4. Instruct to bring appropriate paperwork to the first visit
  • Greet new patients and present new patient educational materials, introducing all services offered at CCHC
  • Schedule patients for a dental or optometry initial visit if patient has never had a dental or eye exam (depending on coverage or can pay for service out of pocket)
  • Assist patients to complete registration forms and enrollment in Family PACT or hand them over to Covered CA coordinator
  • Capture referral source - how did they hear about CCHC, why did they choose CCHC for their care? This data can be used to strengthen marketing/outreach efforts in the community and help direct efforts to develop partnerships with the private sector or nonprofits/community organizations
  • Call patients after their initial visit to inquire on their satisfaction and remind them of their next appointment. Log new patient complaints and look for trends and recommend solutions

Existing Patient Coordination
  • Collect Patient Satisfaction Surveys
  • Ensure waiting room, triage, exam rooms and MA work areas are stockpiled with appropriate health education and marketing materials

Outreach
  • Call and send welcome packets to new HMO patients assigned to our PCP ? Processing PIP applications for patients

Requirements
PATIENT NAVIGATOR EDUCATION AND EXPERIENCE
  • High school diploma or equivalent; Associate Degree preferred
  • Computer Literate with competency in Microsoft Office; Web Online skills • Prior experience with HIPAA regulations preferred.
  • 2 years experience in Customer Service required preferably in Medical Field
  • Must be Bilingual in English and Spanish.

PATIENT NAVIGATOR PAY RATE: $21/hr
PATIENT NAVIGATOR BENEFITS:
  • Medical, Dental and Vision - 100% paid by Employer
  • Life Insurance and Accidental Dismemberment - 100% paid by Employer
  • Paid Holidays
  • Paid Time Off
  • Wellness Day Off
  • 401(k) and 401(k) matching
  • Flexible Spending Account
  • Fringe
  • Supplemental Insurance

We are committed to providing equal employment opportunities to all applicants, including those with arrest or conviction records. In accordance with the ULAC Fair Chance Ordinance, we will not inquire about or consider criminal history until after a candidate has received a copy of their background check report. All applicants will be evaluated based on their qualifications and ability to perform the essential functions of the job. For more information, please refer to LA County Fair Chance Hiring .
Salary Description
$21/hr

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