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Online Patient Navigator Jobs (NOW HIRING)

Patient Navigator

Fort Worth, TX · On-site

$19.25 - $26/hr

The Patient Navigator contributes to AHF by providing short-term assistance to clients, with the goal of improving client engagement in the health care system and the HIV Continuum of Care. Clients ...

Patient Navigator

Fort Worth, TX · On-site

$19.25 - $26/hr

The Patient Navigator contributes to AHF by providing short-term assistance to clients, with the goal of improving client engagement in the health care system and the HIV Continuum of Care. Clients ...

Patient Navigator

Springfield, MO · On-site

$18.25 - $24.75/hr

The Patient Navigator is responsible for guiding patients through the healthcare system, offering support and resources to ensure they receive appropriate care in a timely and efficient manner. The ...

Patient Navigator

Springfield, MO · On-site

$18.25 - $24.75/hr

The Patient Navigator is responsible for guiding patients through the healthcare system, offering support and resources to ensure they receive appropriate care in a timely and efficient manner. The ...

Patient Navigator

Omaha, NE · On-site

$19.25 - $26/hr

As a Patient Navigator, you'll be a friendly face in a moment that matters-helping patients and families feel grounded, informed, and just a little more in control. This is not a clinical role-it's a ...

Patient Navigator

Omaha, NE · On-site

$19.25 - $26/hr

As a Patient Navigator, you'll be a friendly face in a moment that matters-helping patients and families feel grounded, informed, and just a little more in control. This is not a clinical role-it's a ...

The Patient Navigator is responsible for guiding patients through the healthcare system, offering support and resources to ensure they receive appropriate care in a timely and efficient manner. The ...

Patient Navigator

Orlando, FL · On-site

$40K - $60K/yr

Patient Navigator Status: Regular, Full-time Reports to: Director of Operations Salary: $40K-60K ... Must be willing and able to complete a required 20+ hour online training course and pass final exam ...

Patient Navigator

Omaha, NE · On-site

$19.25 - $26/hr

As a Patient Navigator, you'll be a friendly face in a moment that matters-helping patients and families feel grounded, informed, and just a little more in control. This is not a clinical role-it's a ...

Patient Navigator

Orlando, FL · On-site

$18.75 - $25.50/hr

Patient Navigator The Patient Navigator serves as a key resource for clients, fostering ongoing ... Must be willing and able to complete a required 20+ hour online training course and pass final exam ...

Patient Navigator

Los Angeles, CA · On-site

$21.50 - $29.25/hr

Patient Navigator The goal of the Patient Navigator is to work with the health team in ensuring patients are screened and linked to services addressing Social Determinants of Health. Patient ...

Cancer Patient Navigator

Somerville, MA · On-site

$21.75 - $29.75/hr

Patient Navigators are an integral part of achieving these goals. Patient Navigators play a pivotal role in facilitating access to cancer screening services for the patients we serve. By building ...

Patient Navigator

Orlando, FL · On-site

$18.75 - $25.50/hr

Patient Navigator The Patient Navigator serves as a key resource for clients, fostering ongoing ... Must be willing and able to complete a required 20+ hour online training course and pass final exam ...

Patient Navigator

Orlando, FL · On-site

$18.75 - $25.50/hr

Patient Navigator The Patient Navigator serves as a key resource for clients, fostering ongoing ... Must be willing and able to complete a required 20+ hour online training course and pass final exam ...

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Online Patient Navigator information

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$13

$24

$38

How much do online patient navigator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for online patient navigator in the United States is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an online patient navigator, and why are they important?

To thrive as an Online Patient Navigator, you need a background in healthcare, strong understanding of patient care processes, and often an associate’s or bachelor’s degree in a health-related field. Familiarity with electronic health records (EHR) systems, telehealth platforms, and patient scheduling software is commonly required. Excellent communication, problem-solving, and empathy are crucial soft skills for guiding patients and addressing their concerns. These abilities ensure patients receive accurate information, seamless care coordination, and a positive experience navigating healthcare systems remotely.

How does an online patient navigator typically collaborate with healthcare providers and administrative staff?

Online Patient Navigators work closely with both healthcare providers and administrative staff to ensure patients receive timely care and support. They often coordinate appointments, relay important medical information, and assist in resolving insurance or logistical issues. By serving as a bridge between patients and the healthcare team, navigators help streamline communication and improve the overall patient experience. Regular virtual meetings or secure messaging platforms are commonly used to maintain effective collaboration in this role.

What is an online patient navigator?

An Online Patient Navigator is a healthcare professional who assists patients in navigating the healthcare system using digital platforms. They help patients schedule appointments, understand their treatment options, access resources, and communicate with medical providers. Online Patient Navigators often provide support through phone calls, emails, or secure messaging systems, making healthcare more accessible and less overwhelming. Their goal is to improve patient outcomes by ensuring individuals receive timely care and understand their healthcare journey.

What is the difference between Online Patient Navigator vs Patient Advocate?

AspectOnline Patient NavigatorPatient Advocate
CredentialsCertifications in healthcare navigation, patient support, or related fieldsCertifications vary; often includes healthcare or legal advocacy training
Work EnvironmentRemote, online platforms, healthcare organizationsHospitals, clinics, legal settings, community organizations
Employer & IndustryHospitals, insurance companies, telehealth servicesHealthcare facilities, legal aid organizations, community groups

Online Patient Navigators primarily work remotely to guide patients through healthcare processes using digital tools, focusing on coordination and information. Patient Advocates may work in person or remotely, representing and supporting patients in healthcare or legal matters. Both roles require strong communication skills and healthcare knowledge, but Online Patient Navigators are more focused on digital navigation within healthcare systems.

More about Online Patient Navigator jobs
What cities are hiring for Online Patient Navigator jobs? Cities with the most Online Patient Navigator job openings:
What are the most commonly searched types of Patient Navigator jobs? The most popular types of Patient Navigator jobs are:
What states have the most Online Patient Navigator jobs? States with the most job openings for Online Patient Navigator jobs include:
Infographic showing various Online Patient Navigator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 91% Full Time, 5% Part Time, and 2% Temporary. Highlights an 94% In-person, 4% Hybrid, and 2% Remote job distribution, with an average salary of $50,669 per year, or $24.4 per hour.

$19.25 - $26/hr

Full-time

Re-posted 20 days ago


AIDS Healthcare Foundation rating

8.1

Company rating: 8.1 out of 10

Based on 28 frontline employees who took The Breakroom Quiz


Job description

The Patient Navigator contributes to AHF by providing short-term assistance to clients, with the goal of improving client engagement in the health care system and the HIV Continuum of Care. Clients are referred to Patient Navigators both internally from AHF clinical staff and externally through outside agencies and community partners. Upon referral, the Patient Navigator meets clients where they are, directing them to appropriate services in person, in writing, by telephone, or through other modes of communication. These services are provided outside of outpatient/ambulatory medical care, case management, or non-medical care services, and require close collaboration with interdisciplinary staff to meet the client's needs. The Patient Navigator assists clients with completing initial Ryan White enrollment, six-month Ryan White attestation, and annual Ryan White recertification. For eligible clients, the Patient Navigator also supports enrollment in private insurance via the Affordable Care Act (ACA), ensuring that Ryan White remains the last payor source. Additionally, the Patient Navigator initiates referrals to both agency and community service providers as necessary and completes a follow-up within ten business days to check the status of those referrals. For clients who require long-term assistance in addressing barriers to care, the Patient Navigator collaborates with Medical and Non-Medical Care Managers to support a smooth transition and continued engagement.
The Patient Navigator enhances the reputation of AHF by helping clients navigate the complexities of the health care system and founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the world. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them. facilitating access to quality treatment. The Patient Navigator plays a role in AHF retention efforts by calling clients to determine if they are connected to care, scheduling medical appointments, and ensuring that clients attend those appointments. They assist clients with scheduling medical transportation to and from medical and non-medical appointments as related to their care. In addition to direct client services, the Patient Navigator assists in department[1]wide projects that support AHF's mission, with a focus on getting clients into care and keeping them in care. Through these efforts, the Patient Navigator contributes to improved health outcomes and reinforces AHF's commitment to client-centered support.
You will be a passionate advocate for our top initiatives.
To be successful as the Patient Navigator, it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF, we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.
AHF has a collaborative organizational structure where staff are accountable to multiple leaders.
The Patient Navigator will work as a part of a close-knit team to remove barriers to effective care for HIV clients by coordinating services, thus increasing the client's chances for a healthy, quality life. They will attend staff meetings and other interdisciplinary meetings related to their clients.
Licenses and Certifications: High School Diploma or general education degree (GED) required. Knowledge of HIV treatment and care guidelines.
Bilingual: English/Spanish
AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!
Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?
If so, AIDS Healthcare Foundation is the place for you!
Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.
AHF's core values are:
  • Patient-Centered
  • Value Employees
  • Respect for Diversity
  • Nimble
  • Fight for What's Right

Please review our Advocacy page for the latest news on how AHF is Fighting for What's Right! Advocacy News.
Benefits at AHF
AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.

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