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Online Patient Navigator Jobs (NOW HIRING)

Pinnacle Fertility Inc.

Patient Navigator

Los Angeles, CA · On-site

$26 - $30/hr

About the Role The Patient Navigator is an ideal opportunity for those seeking to be an integral part of a fertility patient's journey toward becoming a parent. If you are customer service-minded ...

Pinnacle Fertility

Patient Navigator

Los Angeles, CA · On-site

$26 - $30/hr

About the Role The Patient Navigator is an ideal opportunity for those seeking to be an integral part of a fertility patient's journey toward becoming a parent. If you are customer service-minded ...

McPherson Hospital

Patient Navigator RMA

Mcpherson, KS

$18 - $24.50/hr

RMA Patient Navigator RMA Patient Navigator Job Summary: Under general supervision of the Nursing Supervisor the Triage position performs care coordination and professional nursing functions to ...

PrimeHealth+

Patient Navigator

Grand Junction, CO · On-site

$17.88 - $21.84/hr

As a patient navigator you will build working relationships, solve problems and support patients while they learn to self-navigate the health care system. This will include assisting in sending and ...

Pinnacle Fertility

Patient Navigator

Chicago, IL · On-site

$24 - $26/hr

About the Role The Patient Navigator is an ideal opportunity for those seeking to be an integral part of a fertility patient's journey toward becoming a parent. If you are customer service-minded ...

Pinnacle Fertility

Patient Navigator

Bentonville, AR · On-site

$17.50 - $24/hr

About the Role The Patient Navigator is an ideal opportunity for those seeking to be an integral part of a fertility patient's journey toward becoming a parent. If you are customer service-minded ...

PrimeHealth+

Patient Navigator

Grand Junction, CO · On-site

$17.88 - $21.84/hr

As a patient navigator you will build working relationships, solve problems and support patients while they learn to self-navigate the health care system. This will include assisting in sending and ...

Pinnacle Fertility

Patient Navigator

Brooklyn, NY · On-site

$24 - $30/hr

About the Role The Patient Navigator is an ideal opportunity for those seeking to be an integral part of a fertility patient's journey toward becoming a parent. If you are customer service-minded ...

University of Miami

Patient Navigator

North Miami, FL · On-site

$19 - $26/hr

The Patient Navigator (H) facilitates patients' ability to obtain services by identifying barriers to care, coordinating the development of treatment plans, and monitoring the implementation and ...

Pinnacle Fertility

Patient Navigator

Arlington, VA · On-site

$23 - $26/hr

About the Role The Patient Navigator is an ideal opportunity for those seeking to be an integral part of a fertility patient's journey toward becoming a parent. If you are customer service-minded ...

Pinnacle Fertility

Patient Navigator

Chicago, IL · On-site

$24 - $26/hr

About the Role The Patient Navigator is an ideal opportunity for those seeking to be an integral part of a fertility patient's journey toward becoming a parent. If you are customer service-minded ...

UNLV Medicine

Clinical Patient Navigator

Las Vegas, NV · On-site

$19.91 - $23.80/hr

The Clinical Patient Navigator plays a crucial role in facilitating patient care within the outpatient ambulatory clinic setting. The patient navigator serves as a single point of contact for ...

Pain Consultants of East

Be Seen First

Patient Navigator (Full-Time)

Knoxville, TN · On-site

$15 - $16/hr

Join Our Award-Winning Pain Management Team! - Patient Navigator (Full-Time) Are you looking for a people-focused, team-oriented role in a respected, long-standing medical practice? We are seeking a ...

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Online Patient Navigator information

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$13

$24

$38

How much do online patient navigator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for online patient navigator in the United States is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.20 per hour, depending on experience, location, and employer.

What is an online patient navigator?

An Online Patient Navigator is a healthcare professional who assists patients in navigating the healthcare system using digital platforms. They help patients schedule appointments, understand their treatment options, access resources, and communicate with medical providers. Online Patient Navigators often provide support through phone calls, emails, or secure messaging systems, making healthcare more accessible and less overwhelming. Their goal is to improve patient outcomes by ensuring individuals receive timely care and understand their healthcare journey.

How does an online patient navigator typically collaborate with healthcare providers and administrative staff?

Online Patient Navigators work closely with both healthcare providers and administrative staff to ensure patients receive timely care and support. They often coordinate appointments, relay important medical information, and assist in resolving insurance or logistical issues. By serving as a bridge between patients and the healthcare team, navigators help streamline communication and improve the overall patient experience. Regular virtual meetings or secure messaging platforms are commonly used to maintain effective collaboration in this role.

What are the key skills and qualifications needed to thrive as an online patient navigator, and why are they important?

To thrive as an Online Patient Navigator, you need a background in healthcare, strong understanding of patient care processes, and often an associate’s or bachelor’s degree in a health-related field. Familiarity with electronic health records (EHR) systems, telehealth platforms, and patient scheduling software is commonly required. Excellent communication, problem-solving, and empathy are crucial soft skills for guiding patients and addressing their concerns. These abilities ensure patients receive accurate information, seamless care coordination, and a positive experience navigating healthcare systems remotely.

What is the difference between Online Patient Navigator vs Patient Advocate?

AspectOnline Patient NavigatorPatient Advocate
CredentialsCertifications in healthcare navigation, patient support, or related fieldsCertifications vary; often includes healthcare or legal advocacy training
Work EnvironmentRemote, online platforms, healthcare organizationsHospitals, clinics, legal settings, community organizations
Employer & IndustryHospitals, insurance companies, telehealth servicesHealthcare facilities, legal aid organizations, community groups

Online Patient Navigators primarily work remotely to guide patients through healthcare processes using digital tools, focusing on coordination and information. Patient Advocates may work in person or remotely, representing and supporting patients in healthcare or legal matters. Both roles require strong communication skills and healthcare knowledge, but Online Patient Navigators are more focused on digital navigation within healthcare systems.

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What are the most commonly searched types of Patient Navigator jobs?

The most popular types of Patient Navigator jobs are:

What states have the most Online Patient Navigator jobs?

States with the most job openings for Online Patient Navigator jobs include:

What job categories do people searching Online Patient Navigator jobs look for?

The top searched job categories for Online Patient Navigator jobs are:

Online Patient Navigator jobs near you
Infographic showing various Online Patient Navigator job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $50,669 per year, or $24.4 per hour.

Patient Navigator

Pinnacle Fertility Inc.

Los Angeles, CA • On-site

$26 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Pinnacle Fertility rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

About Us

Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com.

About the Role

The Patient Navigator is an ideal opportunity for those seeking to be an integral part of a fertility patient’s journey toward becoming a parent. If you are customer service-minded, compassionate, and enjoy a fast-paced environment with a variety of duties, then this is the role for you. The Patient Navigator position at Pinnacle will allow you to engage with the patient throughout their journey while working closely with a multidisciplinary team to provide excellent patient care.

We are seeking a Patient Navigator to join our dedicated team at Pinnacle Fertility - California located in Los Angeles, CA. This is a full-time, on-site position working from Monday – Friday schedule from 8:00 AM to 4:30 PM, with some holidays required.

Key Responsibilities 

  • Serve as the primary point of contact for patients, guiding them through their treatment plan and providing education on procedures, testing, and follow-up care.
  • Coordinate and schedule patient appointments, tests, and referrals to ensure a smooth continuum of care.
  • Assist patients with understanding their medical care, insurance coverage, and available financial resources.
  • Communicate with healthcare providers, clinical staff, and administrative teams to ensure seamless patient care coordination.
  • Maintain accurate and up-to-date patient records, including documentation of interactions and care plans in the electronic medical record (EMR) system.
  • Provide emotional support and resources to patients and their families, addressing any concerns or barriers to care.
  • Participate in team meetings, case conferences, and quality improvement initiatives to enhance patient care delivery.
  • Educate patients on treatment protocols, self-care strategies, and medication usage.
  • Track patient progress, follow up on missed appointments, and ensure compliance with treatment plans.
  • Advocate for patients’ needs and help resolve any issues or barriers to care.
  • Assist with after-hours call coverage on a rotating schedule, ensuring patient needs are addressed appropriately.
  • Other duties and project as assigned

Position Requirements

  • Education: Highschool Diploma required. Bachelor’s degree (preferred)
  • Experience: Minimum of 2 years of experience in a clinical healthcare setting, including patient care coordination, patient navigation, or case management.
  • Skills:
    • Strong knowledge of healthcare systems, insurance processes, and patient advocacy.
    • Excellent communication, organizational, and problem-solving skills.
    • Proficiency in using electronic medical records (EMR) and other healthcare software.
    • Bilingual skills are a plus.

    COMPENSATION & BENEFITS

    • Hourly Rate: $26.00 - $30.00 per hour (Final offers based on experience, skills, and qualifications).
    • Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details will be provided during the interview process.
       

    DIVERSITY & INCLUSIVITY

    At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.

    What Pinnacle Fertility employees say

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